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Prakash Jothiramalingam Profile
Prakash Jothiramalingam

@PolyglotPro

Followers
559
Following
3K
Media
47
Statuses
1K

#SaaS #CustomerService #CustomerSuccess #CX #ServiceInsights #SupportAnalytics #NLP #LLMs. Mostly retweet links i like.

Bangalore
Joined October 2012
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@PolyglotPro
Prakash Jothiramalingam
4 days
An insightful article. Survival for AI SaaS companies means owning proprietary data, embedding deeply in customer workflows, and turning feedback loops into true moats. The real edge? Building what the model giants can’t see. #AI #SaaS #LLM #GenerativeAI.
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foundationcapital.com
When model providers eat everything: A survival guide for Service-as-Software startups Foundation model…
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@PolyglotPro
Prakash Jothiramalingam
6 days
Race to staying relevant – Why evolving PMF is Survival and not Strategy in the AI era? #GenerativeAI #LLMs #PMF #ProductMarketFit #Strategy.
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@PolyglotPro
Prakash Jothiramalingam
21 days
In a world where every company is launching an AI agent. Are you solving agent + customer pain? Or just piling on more tools?.Lessons from the trenches building Human + AI SaaS.#CustomerService #PlatformEngineering #LLMs #GenerativeAI.
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digitaldataanalytics.wordpress.com
I was sitting with some of my colleagues few weeks back when they hit me with a question I’ve asked myself a dozen times: “Is all this AI hype actually solving real problems?”. It stung—because if …
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@PolyglotPro
Prakash Jothiramalingam
25 days
A Practical guide for tactical, operational and strategic lessons learned from the trenches #AI #LLM #EnterpriseAI .
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applied-llms.org
A practical guide to building successful LLM products, covering the tactical, operational, and strategic.
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@PolyglotPro
Prakash Jothiramalingam
5 months
Grand theories are great, but resilience is in the details! Great session on breaking down circuit breakers, decoding erasure coding, and tackling the tail. A must-watch for any engineer!.#AWS #distributedsystems #Resilience #architecture.
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@PolyglotPro
Prakash Jothiramalingam
5 months
.cursorrules for most languages! An awesome collection to supercharge development using cursor. #coding #codeassist #GenAI.
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@PolyglotPro
Prakash Jothiramalingam
6 months
RT @GergelyOrosz: Klarna was the company that went all-on replacing customer support with an AI bot and went on to brag about the cost savi….
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@PolyglotPro
Prakash Jothiramalingam
8 months
100 thought-provoking questions to dig deep and find clarity before 2024 ends. Good set of questions. Time for meaningful self-reflection!.#PersonalGrowth #SelfReflection #EndOfYear.
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vogue.in
Instead of letting another year pass you by without clarity, consider carving out time for some meaningful self-reflection
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@PolyglotPro
Prakash Jothiramalingam
9 months
Generative AI isn’t just an upgrade to existing tools—it’s a whole new paradigm. Like electricity wasn’t just a better steam engine, AI requires us to rethink business processes, not just plug into old workflows. #GenerativeAI #AgenticAI #AIAgents .
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digitaldataanalytics.wordpress.com
In the late 19th century, when electricity began to emerge as a potential replacement for steam power, many factory owners were skeptical. They couldn’t envision abandoning their reliable ste…
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@PolyglotPro
Prakash Jothiramalingam
10 months
Code Smarter, Not Harder" emphasizes the power of thoughtful strategies and tools to boost productivity and creativity. Good Read. #genai #codingassistants #engineeringefficiency.
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greylock.com
Solving the Unknowns to Developing AI Engineers
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@PolyglotPro
Prakash Jothiramalingam
1 year
Does anyone know how to make this New Microsoft Teams work? Crashes constantly & restoring it doesn't last longer! Log out/restart & it's back to square one. Crappiest product upgrade. @MicrosoftTeams #Teams #crashing #upgradefailure
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