Paytm Money Care
@PaytmMoneyCare
Followers
16,598
Following
4
Media
62
Statuses
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Official Customer Care handle for @PaytmMoney . For customer queries, visit:
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Joined January 2018
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@kptariq
Hi, please click on the link below and set a reminder to join. Thank you, Deebya.
Link:
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@an___official
Hi, we would like to inform you today is the date of finalization. Allotment will be on 27th.
You can check the same on 27th by clicking on the below link and selcting IRFC IPO. Thank you
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Thank you for your love
@SimplyMalhar
. We are launching something exciting soon. Stay tuned! Thank you, Aman.
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@SigmaQuasar
Hi, we would like to inform you that to buy that 1 gram you must have digital gold balance.
Rs 295 is shipping charges and not the gold price. Thank you
Shripad
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@Jishnupv
Please share your registered mobile number at priority.kyc
@paytmmoney
.com. Also, 👇
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@mercuryprashant
Hi, we get your concern and we would like to inform you that the recordings will be available once the event is over. Thank you, Deebya.
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@VikrantAgarwal_
Dear Vikrant, glad to see your interest. We are working on this,we will let you know once we have this live. Stay tuned for further updates.
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Hi, we would like to inform you that the transaction is reflecting in your app now. Thank you
Shripad
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@BeingAnthropoid
Hi, we would like to inform you that the transaction has been processed. We request you to check for the same. Thank you.
5
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5
@TarunRajSingh_
Hi Tarun, we understand your concern and we are happy to help you on the same. Please share us the bank statement in PDF to assist you further. Thank you, Madhu.
4
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@VipulSpeaks
Hi Vipul, thank you for remembering our 2 year anniversary. This is just the beginning.
@SridharVarun
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5
@parvez_mahammad
Hey Parvez, we've received your input and will forward it to the relevant team. In the meanwhile, thank you for your patience. Thank you. Aman.
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@Shubham_096
Hey Subham, appreciate your time to share this. We will keep you posted once we will start accepting Crypto. Thank you, Aman.
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@saravana_gupta
Thank you, Sarvana :) Import portfolio and switch, both these features are next in line in our roadmap.
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@
@SridharVarun
@prataprane007
Hi, we would like to inform you that we are already working on your case and we will get in touch with you shortly. Thank you.
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@ManishK63387531
Hi Manish, we regret for the inconvenience caused. We are looking into it and get back to you soon. Thank you, Srusti.
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@vernekar_nikhil
Hi, thank you for showing interest. Our team is working on it and we will keep you notified of the same. Thank you.
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@Phoenix2JD
Hi Jaideep, you can invest in international equity using ETFs. Or you can International mutual funds if you want passive management. We shall keep you notified once we have this available in the app. Appreciate your patience in the meantime. Thank you, Deebya.
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@itsayush96
Hi Ayush, Edelweiss US Technology Equity Fund of Fund Direct-Growth is an international fund. For International funds, redemption usually takes 8-9 working days post AMC confirms the orders. Thank you
Shameel
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@Sarojmahakud1
We will keep you posted further on this. Stay tuned for more updates. Thank you
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@RavichandranD13
Hi Ravichandran, yes, the recording is available and you can get it from the below link. Thank you
Shameel
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@an___official
Hi Athul, F&O refers to Futures and Options and represents Derivatives of the stock market. Thank you
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@KantaRa08274461
Dear Kanta, we are delighted we could assist you and that your concern is now resolved. We are incredibly motivated and inspired by your kind words, driving us to maintain our commitment to delivering quick and efficient service. Thank you for your kind support! Rachita.
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@MohitErande1
Hi Mohit, please refer to the link and set a reminder to join the space on time. Thank you, Deebya.
Link:
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@ankur_k_malik
Dear Ankur, This is with reference to your concern regarding the redemption status. We understand your concern. We are coordinating with BSE Star. We will share an update on the status through ticket ID 7014175120 as soon as possible. Thank you, Rachita
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@sparshbhasin18
Dear Sparsh, This is with reference to your query regarding F&O segment activation. Please let me have this checked on priority. We have escalated it to our concerned team. We will get back to you with an update at the earliest Thank you, Rachita.
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@Chauhanlearner
Hi Raushan, we regret the delay. We would like to inform you that our team is validating the details, and we will get back to you with an update shortly. Thank you, Deebya.
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@_Theprince1729
@memeghha
@sreyancukashyap
Hi Shreyanshu, we are glad to hear the same. Thank you for choosing Paytm Money. Regards, Sukanya.
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@Crryptographer
Hi, we are not offering cryptocurrency and waiting for government regulation and SEBI Policy. we will keep you posted once we have this available. Please stay tuned to the Paytm Money app and our social media channel for further updates. Thank you, Deebya.
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Hi Gaurav, this is definitely not the experience we want you to go through. Kindly DM us the registered details for us to check and assist you further. Thank you
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@JaganKu14359553
Hey Jagan, thank you for sharing the screenshot. We have checked and can see that you are placing a delivery order hence same is getting canceled. Delivery and BTST are not allowed using collateral margin, you can do only intraday trade. Thank you, Aman.
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@Varunrd
Hi Varun! Thank you for your feedback. You'll be notified once it's live.
Stay tuned to our blog for such updates.
Thank you.
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@arjyabratapande
Hi, we would like to inform you that
@paytmbankcare
will assist you shortly with this. Thank you.
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@TarunDel16
Dear Tarun, This is with reference to your query regarding the order placement. As verified, you have placed the limit order at Rs. 110/- and modified it to Rs. 119.5/-. Hence, the order is executed at Rs.112/- We have shared the detailed response via DM. Thank you, Rachita.
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@javaidbanday
Hi Javaid, we are not offering cryptocurrency and waiting for government regulation and SEBI Policy. we will keep you posted once we have this available. Please stay tuned to the Paytm Money app and our social media channel for further updates. Thank you, Deebya.
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@TheJeetShah7
Hi Jeet, we appreciate your valuable suggestion and will try implementing new features in our app in order to enhance the experience of our investors. Thank you.
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@Shekha_watSP
Hi Shekhawat, glad to see your interest, our team is already working on it. Meanwhile, you can explore the international funds. Thank you, Purnendu
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@skjsaurabh
Hi Saurabh, thank you for taking the time to share your feedback. Appreciate it. Thank you, Aman.
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@im_rahulbhagat
Hi Rahul, we are already working on this feature and it will be live soon. Appreciate your patience in the meantime. Thank you, Aman.
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@shontivirus
Hi Shon, appreciate your interest in Crypto trading. We will keep you posted once we comeup with this feature. Appreciate your understanding regarding this. Thank you, Aman.
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@KBCryptoo
Hi, we are regularly coming up with new features to delight our customers. Stay tuned for more upcoming updates. Thank you.
Shripad
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@5hant0_turBo
Hi, we will notify you once we support pledging Shares or Mutual funds through Paytm Money. Thank you
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@Eswar560
Ex, If you sell stocks worth Rs.1,000. Then only Rs.800 will be released as a margin which can be used to purchase any other stocks. On the next day i.e. T+1, the entire 100% sell value will be available for trading.
(2/2)
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@karthicksme
Hi Karthick, Please do not worry. Our app doesn't contain any malware. We will raise this with the Norton team and keep you updated. Appreciate your patience in the meantime. Thank you.
Shripad
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@Indusx1
Hi Varun, we would like to inform you that you have an active SIP for Nippon India Nifty IT ETF. Therefore the order got placed. Thank you.
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@_SaranshJain_
Hi Saransh, we would like to inform you that we do support index funds. Kindly search with the keyword on the search bar and you would be getting the schemes. Also, we only support direct funds which are free from commission and brokerage charges. Thank you.
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@u_NOr9
नमस्ते, आपसे अनुरोध है कि आप हमें अपना रेजिस्टर्ड पेटीएम मनी संपर्क विवरण डीएम करें ताकि हम आपकी और सहायता कर सकें।
धन्यवाद
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@Shekhar9695
Hi Chandra Shekhar, we have worked on your request. Please you to check your DM regarding the same. Thank you.
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@an___official
Hi Athul, as informed earlier, allotment will be on 27th Jan. You can check the same on 27th. Thank you.
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@SRKian_satish
Hey Satish, not to worry, we are here for you. Please find the below link for the recording. Thank you, Aman.
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@VipulSaraswat8
Hi Vipul, we are on it and will keep our investors posted on the same as soon as we launch. Thank you.
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@rahulmeena93
Hi Rahul, great to see your interest, we shall keep you posted on the same, stay tuned! Thank you, Purnendu
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@FPL_Yash
Hi Yash, our team shall reach you over the call by tomorrow during business hours, appreciate your patience in the meantime. Thank you, Purnendu
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@Aaditya3194
Hi Aaditya, to place the stop loss order click on custom price --> select advanced options --> click on trigger price --> mention trigger and buy/sell price. Thank you.
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@sreyancukashyap
Hi, We request you to please DM us your registered contact details and we will get back to you at the earliest. Thank you, Anushiya
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@meeishamr
Hi Amreik, thank you for bringing up this idea. We will consider it in the future. Please continue to provide us with feedback and suggestions. Thank you, Tanya.
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@shivang_ran
Hi Shivang, we get your concern. Please refer to the link below to play the recording. Thank you, Deebya.
Link:
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@CscKendar
Hi, we would like to inform you that
@paytmcare
will assist you shorty. Thank you
Shripad
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@sanjaytj1977
Hi Sanjay, we understand your concern. As discussed over the call, we will notify you once we show the details you wanted in the holdings section. Appreciate your patience in the meantime. Thank you
Shameel
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@BeingPractical
Hey PJ, thanks for remembering and your wishes. We do have an announcement coming soon!
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@Bombay_Waala
Hi Avinash, we have tried calling you on your registered number but could not connect. Please share the requested details asked via DM to check and assist you further. Thank you, Deebya.
0
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@Phoenix2JD
@SridharVarun
Hi Jaideep, you may invest multiple times in the SIP mode via Invest More option. However, we are yet to come up with investing into quarterly or weekly option. We are taking this is a feedback. Thank you.
1
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@Bharat_parmar13
Hi Bharat,
@PaytmCare
will assist you shortly on the same, appreciate your patience in the meantime. Thank you, Purnendu
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@Siddagarwal111
Hi, currently Paytm Money deals only with Mutual funds. If and when we start it, we will keep you notified. Thank you.
0
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@BalakAgyani
Hi, we are getting this checked. Meanwhile, we request you to please login to our user friendly website to access your account. Thank you
Shripad
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@RealAlokAwasthi
Hi, Yes you can apply for IPO by ASBA by providing the Demat account details of Paytm Money. Thank you
0
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@jyothipvssk
Hi, Pabbisetti, we will surely assist on the same. You can join from the following link. Thank you, Madhu.
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.
@ydmanzzz
Hi, we have responded to your DM with the details, please check the same. Thank you.
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@vikramdiva
Hi Aditya, we shall keep you posted on the same at the earliest. Thank you, Sukanya.
0
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@NAVofNav
@SridharVarun
Hi, your kind words have made our day. Thank you for your valuable feedback.
0
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@Saumya1Singh
Hi Saumya, we will definitely help you with this. Please share your registered contact number and mail id with us via DM to assist you further with your concern. Thank you, Deebya.
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@NationalistOdia
the additional 3% margin is released, and the actual amount debited from the ledger is according to the price at which the order is executed. We hope this clarifies your concern.
Thank you, Anubhav. (2/2)
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@nitishnarang
Hi Nitish, yes, all the F&O contracts are available. Currently, it is only for the first 500 customers and we are in process of rolling it out gradually. Appreciate your patience and support in the meantime. Thank you.
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@prantikv
Hi, thank you for your valuable feedback. Do keep sharing your suggestions so that we can serve you better. Happy investing.
0
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@NitinGami12
Hi, you check the recorded session of F&O Pe Charcha - Decoding Option Chain & Open Interest on the link mentioned here . Thank You, Alka
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@healthwithakash
Hi Akash, we would like to inform you that you must manually enter OTP and TPIN for each sell order. Also, we are working on adding new features to delight our customers and this feature will be released very soon. Thank you.
Vaishnav
1
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@TeamDusty52
Hi Akshat, we have informed our team and we will connect with you over the call today to help you with the process. Thank you.
Shyam
1
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@goldenheart31
Hi Pragnesh, thank you for bringing this to our notice. We will update the same at the earliest.
Shripad
0
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@NG_Exhales
Please refer to the below blog to know more about Buyback. Thank you, Rachita
(3/3)
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@Oprah12558560Op
Hi, we get your concern. Yes, you will be able to sell the shares on listing day. Thank you, Deebya.
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