OdinAnswers @OdinText X Profile

OdinAnswers

@OdinText

Followers

917

Following

3K

Media

705

Statuses

2K

Link the voice of your customer to the business metrics that matter most.

https://t.co/zW7XBdy0wD

USA

Joined October 2010

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OdinAnswers

@OdinText

7 years

Great interview with @jaminbrazil of @HappyMRxP about Answers. Podcasts links: https://t.co/X0R9C5t72f #CX #Survey #MRX #NewMR #insights #HappyMR

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OdinAnswers

@OdinText

6 years

Here's why we believe Trust is more important that CSAT for Customer Success Leaders https://t.co/E5qGdsyqOh #customerservice #customer success

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OdinAnswers

@OdinText

6 years

Looking for a knowledge boost? Want to bump your customer success/service knowledge? Check this out - https://t.co/SWp4AZUeqi

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OdinAnswers

@OdinText

6 years

Take our 1 Million Comments Challenge! :) #IACRC #MRX

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Tom H C Anderson🥇

@TomHCAnderson

6 years

Enjoying @gentsgazettede presenting at #IACRC. @OdinAnswers we believe Digital First #D2C Companies hold the key to the future! ;) #MRX

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Tom H C Anderson🥇

@TomHCAnderson

6 years

Open to #CRC2019 attendees. How much are your comment data costing you? Process up to 1 Million records FREE! #IACRC #MRX

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OdinAnswers

@OdinText

6 years

Take our 1 Million Comments Challenge! :) #IACRC #MRX

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OdinAnswers

@OdinText

7 years

In case you missed our recent free white paper 'Text Analytics Isn't Enough' has been very popular and is still available here https://t.co/EWJlRs0X5E #CX #IIEX #MRX #NewMR #NPS

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OdinAnswers

@OdinText

7 years

Your VOC Data should lead to Answers, not Word Clouds. Great interview with @jaminbrazil of @HappyMRxP about Answers. Podcasts links: https://t.co/2V3nzvCuou…/odinanswers-with-happy-market… #CX #NPS #MRX #NewMR #HappyMR

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Kirk Borne

@KirkDBorne

7 years

Congratulations @TomHCAnderson for your great work and for launching the new @OdinText => OdinAnswers! "Text Analytics Isn't Enough -- Moving From Text to Answers"...

Tom H C Anderson🥇

@TomHCAnderson

7 years

Text Analytics is Not Enough (White Paper) https://t.co/V1VBcYqXP4 Pleased to announce @OdinText is now OdinAnswers. (Thank you @Simonchadwick @KleinRuss for your great thoughts in the foreword) #IIEX #MRX #NewMR #XM #CX

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LT-Innovate

@LTInnovate

7 years

@OdinText rebrands to @OdinAnswers

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Tom H C Anderson🥇

@TomHCAnderson

7 years

Haven’t had an audience like this when speaking about #CSAT/#NPS at an #MRX event in some time... ;) #SalesforceTour

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OdinAnswers

@OdinText

7 years

We’re at NYC #SalesforceTour! If you’re here say hello :) #CX #XM #MRX

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Tom H C Anderson🥇

@TomHCAnderson

7 years

Top 3 reasons for brands to move toward D2C #1 Revenue #2 Data/Insights #3 Deepen Customer Relationships #MRX #CX #SalesforceTour

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Tom H C Anderson🥇

@TomHCAnderson

7 years

99% of consumer brands say they are investing in a direct 2 consumer strategy #D2C #Retail #Mrx #CX

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Tom H C Anderson🥇

@TomHCAnderson

7 years

Amazon the 800lb #Retail Guerilla

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Tom H C Anderson🥇

@TomHCAnderson

7 years

68% of retail leaders agree customers are more loyal to Amazon than to their brands! #SalesforceTour #MRX #CX #XM #Retail #NPS

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Tom H C Anderson🥇

@TomHCAnderson

7 years

We’re here at the NYC #SalesforceTour :) #CX #XM #MRX

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OdinAnswers

@OdinText

7 years

What is a business answer? We believe that a business answer is informed, actionable and measurable. #mrx #cx

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OdinAnswers

@OdinText

7 years

The week is almost over. Did you get your team all the answers they need? #mrx #cx

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