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NiCE

@NICELtd

Followers
15K
Following
24K
Media
16K
Statuses
25K

NiCE powers AI-driven customer service, delivering automation & personalized experiences at scale.

Joined April 2009
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@NICELtd
NiCE
27 days
NiCE + NiCE Cognigy invite you to #UnleashAI. #ReimagineCX. In one hour, see how leaders are reimagining service with #AI to: šŸ”¹Unlock profitability & growth šŸ”¹Pinpoint faster ROI šŸ”¹Increase collaboration between teams + AI šŸ”¹Scale impact with one platform Don’t miss the
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@NICELtd
NiCE
24 hours
Big news! NiCE is a Leader again in the 2025 #GartnerMagicQuadrant for #CCaaS. This year, NiCE is positioned furthest in Completeness of Vision and highest in Ability to Execute. See why NiCE is an 11x Leader. Get the report. https://t.co/tWhTJWnyVx   #createaNiCEworld
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@NICELtd
NiCE
1 day
Incredible momentum in Utah this week with our Partner Advisory Council, aligning on 2026 priorities and what it means to lead in the AI-First Customer Experience era. Partnerships power progress. #PartnerFirst #AIFirst
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@NICELtd
NiCE
2 days
#CCWNashville is a wrap! We shared the NiCE + NiCE Cognigy story, connected with industry leaders, and showed how #AI-powered #CX is creating lasting business impact. Thank you to everyone who made Nashville an incredible event.
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@NICELtd
NiCE
2 days
In just one hour at #UnleashAI. #ReimagineCX., global innovators will help you: 1ļøāƒ£ Lead smarter with Cassie Kozyrkov 2ļøāƒ£ Invest wisely with @forrester’s latest AI ROI data 3ļøāƒ£ See agentic AI in action 4ļøāƒ£ Think bigger with top CEOs 5ļøāƒ£ Act faster with a clear CX roadmap
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@NICELtd
NiCE
2 days
What makes one acquisition stand out? In her interview on the @CFOLeader podcast, NICE CFO Beth Gaspich shares why adding Cognigy is redefining how enterprises connect with customers through AI. šŸŽ§ Listen here: https://t.co/iTsFQZ4QI0 #CFOThoughtLeader #CX
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@NICELtd
NiCE
3 days
NiCE is at #CCWNashville this week. At our booth, you can see the NiCE + NiCE Cognigy story in action, explore live demos, and even enjoy cold brew during opening day. #AIpowered #CX is here - and it starts with NiCE.
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@NICELtd
NiCE
3 days
When everything is in unison, the result is CX that feels effortless to customers and powerful to organizations. That’s the beauty of true service harmony. ✨ Read the latest #IgniteCXInsights to learn more about how AI enables CX that's in sync. https://t.co/NU3spO8feP
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@NICELtd
NiCE
4 days
The agenda for #UnleashAI. #ReimagineCX is here - and it’s one you won’t want to miss. Join #NiCE + #Cognigy on Nov 12 with #AI leaders Cassie Kozyrkov & Forrester’s Max Ball to explore the next wave of #CustomerExperience innovation. Register → https://t.co/5CKX09qode
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@NICELtd
NiCE
4 days
By unifying 12 systems into a single, #AIpowered platform with NiCE #CXone Mpower, TalkTalk is empowering agents with real-time insights and intelligent guidance to deliver faster, more personalized #customerexperiences. Read more:
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computerweekly.com
TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact centre agents.
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@NICELtd
NiCE
4 days
NiCE is proud to be a Diamond Sponsor of #ICMIExpo in Orlando, Oct 27–30! See #AIpowered #CX in action at booth 501, plus explore NiCE @cognigy next door at booth 500. Together, we’re showing how AI-first CX delivers faster answers and smarter service. https://t.co/FdSZ8JjLff
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@NICELtd
NiCE
5 days
NiCE + NiCE @cognigy invite you to #UnleashAI. #ReimagineCX. In one hour, see how leaders are reimagining service with AI to: šŸ”¹Unlock profitability & growth šŸ”¹Pinpoint faster ROI šŸ”¹Increase collaboration between teams + AI šŸ”¹Scale impact with one platform
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@NICELtd
NiCE
5 days
Budgets are shrinking, but expectations aren’t. How do you prove every #CX dollar matters in 2026? Join our webinar featuring Forrester Senior Analyst Rich Saunders to see how leaders are investing smarter and building AI-ready #customerexperience strategies. Register now:
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@NICELtd
NiCE
5 days
Still buzzing from Dreamforce 2025! NiCE's Dan Belanger and Scott McDonald joined @theCUBE to discuss how agentic AI is redefining CX by blending empathy, speed & scale across every channel. The future of CX isn’t human or AI. It’s both. šŸŽ„ Watch: https://t.co/sLKMYBr6oj
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@NICELtd
NiCE
6 days
In his interview with @callcentrehelp, PhilippHeltewig, Chief #AI Officer and GM of NiCE Cognigy, shares how NiCE is raising the bar for #customerexperience after the Cognigy acquisition. Watch here: https://t.co/Xsgg5mgwrD
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@NICELtd
NiCE
6 days
The future of CX won’t wait. Neither should you. Join NiCE + @cognigy on Nov 12 to see how global leaders connect data, insights, and workflows to Unleash AI + Reimagine CX. šŸ‘‰ Register now: https://t.co/9Q3HnZgfg4 #UnleashAI #ReimagineCX #createaNiCEworld
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@NICELtd
NiCE
6 days
39% of #CXleaders will boost CX budgets above inflation in 2026. Are you spending in the right places? See how your peers cut waste, fund growth, and scale AI-powered CX in Forrester’s 2026 Budget Planning Guide. https://t.co/lJKYenMqRV @Forrester
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@NICELtd
NiCE
7 days
September has been all about getting NiCE ’n Healthy! šŸ’ŖšŸŒ From yoga sessions and meal-prep inspiration to fitness challenges and ice-bath plunges, our teams around the world have been staying active and supporting each other. Thrive with NiCE: https://t.co/tXCOqf42kY
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@NICELtd
NiCE
7 days
Great news! NiCE is positioned furthest in Completeness of Vision and highest in Ability to Execute in the 2025 #GartnerMagicQuadrant for #CCaaS report. Read the report’s independent analysis of recognized solutions. See why we’re an 11x CCaaS Leader. https://t.co/lnhsXzPtCy
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@NICELtd
NiCE
8 days
Some moments will always need a human touch. In this episode of @TEDtalks, NICE’s Barry Cooper joins social psychologist Heidi Grant to explore how AI can help people perform at their best when it matters most. Watch here: https://t.co/3qy5rmEv5u
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@NICELtd
NiCE
8 days
Behind every great customer interaction is a smooth connection between #ACD and #WFM. When they sync, forecasts improve, schedules click, and both agents and customers feel the difference. Explore the integration iceberg: https://t.co/Bokl6YjpFB #ContactCenter
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nice.com
There’s a danger lurking underneath your contact center that could threaten your long-term success in CX.
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