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NiCE

@NICELtd

Followers
15K
Following
24K
Media
16K
Statuses
24K

NiCE powers AI-driven customer service, delivering automation & personalized experiences at scale.

Joined April 2009
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@NICELtd
NiCE
6 days
Kristen Bell brings the zen to CX. In a NiCE world, service is so seamless, it’s soothing. Now even the most complex journeys feel calm, connected, and totally NiCE. Let’s create a NiCE world together. #CustomerExperience #createaNiCEworld
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@NICELtd
NiCE
7 hours
New leadership doesn’t mean less enforcement. Regulators are holding the line in 2025, so should your #surveillance program. Read why it still matters in this insight from @ATeamInsight: .>> Stay ahead of regulatory expectations in 2025.#regtech
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@NICELtd
NiCE
11 hours
Love’s in the air, and so are #romancescams. Fraudsters are using social engineering to build fake trust and cause real financial damage. Learn how to spot and stop the scam >>
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@NICELtd
NiCE
16 hours
Have your heard? The #G2 Summer 2025 results are in!.#NiCE continues to lead the #CX market. with best-in-class solutions. See why users love us >>
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@NICELtd
NiCE
22 hours
Businesses that prioritize #CustomerService grow faster, close more deals, and build lasting loyalty. One company boost earnings by 69%. Our guide, "Accelerate Revenue Generation with #CXoneMpower," reveals three insights to turn your #ContactCenter into a revenue center:
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@NICELtd
NiCE
2 days
“We’ll see a tipping point where outbound interactions vastly outpace inbound ones.” – Neeraj Verma, NiCE . Discover how AI is shifting customer service from reactive to predictive. 📊 Read the insights from Contact Center Pipeline .👉 #CXTransformation
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@NICELtd
NiCE
2 days
Our NiCErs and their loved ones enjoyed blockbuster moments for a fun-filled family day at the movies🍿🎬 Here’s to making memories one movie night at a time!. How NiCE is that?. #LifeAtNiCE #FamilyDay
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@NICELtd
NiCE
3 days
Big news!.NICE has been named to @KMWorld’s 2025 #AI 100 for transforming intelligent #knowledgemanagement with CXone Mpower Expert. See why knowledge is no longer just power—it’s performance. 👉
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nice.com
Our inclusion on the AI 100 reflects our commitment to removing the friction between companies and consumers—with CX-specific AI, intelligent automation, and knowledge-aware solutions designed to...
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@NICELtd
NiCE
3 days
#AI should be human-centered, proactive, and kind. Kristen Bell brings that vision to life in our new video series—featured by @CallCentreHelp. 💬 “Kristen brings warmth, relatability, and sincerity to AI.” – Scott Russell, CEO, NiCE. Read the full article here:.
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@NICELtd
NiCE
4 days
National Grid partnered with NiCE to modernize and future-proof its contact center operations with a focus on customer experience, operational flexibility, and data-driven insights. Get the full story on their contact center transformation here:
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@NICELtd
NiCE
4 days
Where AI meets impact- a webinar series not to miss! AI-powered #CustomerExperience is evolving fast, but strategy is what sets leaders apart. Register for "Create a NiCE world" webinar series on how top brands maximize #AI impact with a unified platform that empowers people,
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@NICELtd
NiCE
4 days
We’re thrilled to share that our NiCE Singapore office is recognized as a #GreatPlacetoWork® certified for the 3rd year in a row! 🏆Thank you to every NiCEr for making our workplace truly NiCE! Check out our available positions here #LifeAtNiCE
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@NICELtd
NiCE
5 days
At NiCE, we believe in the power of everyday moments - a shared laugh, a team win, or showing up for each other 💙. That’s how we #createANiCEWorld — one meaningful moment at a time. What’s one NiCE moment you’ve had recently? 👇
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@NICELtd
NiCE
5 days
Another proud win for NiCE! We’ve been named Best #WorkforceEngagement Management Platform at the #CXAwards2025. 🏆 Read the full announcement here👉 #AI #WEM
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@NICELtd
NiCE
5 days
Last chance to register for our webinar "Suitable Defaults," today, at 3pm IST to discover how aligning engineering decisions with your product suite strategy can boost user experience. Register now and elevate your engineering game 🎯 #customerexperience
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@NICELtd
NiCE
6 days
“If the vendors can be thinking about what the end customers want — and not just what their customers want — that’s going to go a long way.”– Robin Gareiss, Metrigy. Dive into this #CRMBuyer podcast from #NiCEi25 featuring NiCE experts & customers. Watch now:
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@NICELtd
NiCE
7 days
We are excited to share that NiCE is renewing collaboration with @RingCentral to accelerate AI-driven customer and employee experiences strengthening #UCaaS and #CCaaS solutions. Read the full press release here: #CustomerExperience
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@NICELtd
NiCE
7 days
NiCE has been named the recipient of the #5 Top Supplier by Revenue – 2024 award at the #TelarusPS25 highlighting NICE’s exceptional revenue performance within the Telarus ecosystem over the past year. #ChannelGrowth
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@NICELtd
NiCE
7 days
You don’t need more #AI tools. You need a smarter way to connect them. Join Robin Gareiss of @Metrigy to learn how top brands boost CSAT, cut costs & drive ROI through smarter strategy + adoption. 📅 Register now #CustomerExperience #createaNiCEworld
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@NICELtd
NiCE
8 days
Watch our webinar on-demand with NiCE's Barry Cooper and @AberdeenSR's @OmerMinkara to learn how innovation is key to making customers happier. 😊 Find it here:
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