The whole reason I wanted to go back to Three was because I’d had exactly this kind of experience trying to upgrade with my current network. How is it so difficult to resolve this without creating even more inconvenience for the customer? 4/4.

Their agent says they have no mechanism to send docs to new customers other than the system trying every 24hrs. Issue is, if the docs aren’t signed within 72 hours Three will cancel the order anyway. There is not a single bit of this that doesn’t inconvenience the customer. 3/4.

Voicemail from customer service agent today saying everything has gone through and no further action required from me, but still no contract to e-sign. Been on live chat tonight for 2 hours to try to resolve, and the best they can come up with is to cancel and reorder. 2/4.

Absolute nightmare with @ThreeUK customer service in the last 24 hours. Took me 4 hours last night to sign up to a new contract (website crashed after credit check so spent 2.5 hours on live chat). No sign of contract to e-sign, but I’ve had the order confirmation email. 1/4.

RT @Beth_Tastic: Whatever you choose to do in life be authentically you 🙌❤️🙌

RT @martinimarie: The right to an education, health and care plan must be retained | Letters

RT @martinimarie: Watch carefully. All behaviour is communication! #Masking #Anxiety

Cheers @BootsUK - ordered over £100 of Christmas presents, and they arrived bashed up in a box that had not been packed in any way to protect the contents. Boxes crushed, packaging ripped and gift sets split open. No time to return & replace ahead of seeing family this weekend.

Hands up if you’ve just been to collect your Christmas turkey order form from the butcher, and you’re now sitting eating one of their fresh out of the oven sausage rolls for breakfast? . Asking for a friend….

RT @NoNonsenseND: This

Big shout out to Woking @Specsavers for helping me to get replacement glasses ordered urgently for my kiddo after some toad stole their pair with specialist lenses from their school bag on Monday. Saw us w/o an appt, said they’d get them in ASAP & were just so lovely.

RT @martinimarie: Parents are the experts on their own children! Trust your instinct, you know what’s best for your child. Go at your own p….

Lovely to see that the latest update to the @Tesco website/app has completely wrecked the ability to shop favourites in a logical way e.g. by department like you would do in store rather than micro categories that mean your dog biscuits sit between apple & bread on the list!.

Big sad over this one. 😢.

RT @wweisawesome123: The Māori word for #autism .is takiwatanga, ‘in their own time .and space’ I for one think it’s lovely .to describe th….

That’s my girl!!.

RT @ThePlayersCons: Thank you to our students, guests and teachers for a fabulous workshop in London. We appreciate you all and the hard w….

While Maxi is spending the day doing her creative thing with @ThePlayersCon, I get a few hours to try to re-discover mine.

This is going to be a fantastic weekend for Maxi! ☺️.

Not a bad place to be on a sunny Friday evening. Cocktails in the park on South Bank while Maxi meets the gang she’s going to be acting with this weekend.