Thank you for joining us for ten years of #LeanUXmas!. Enjoyed it? You should subscribe to our newsletter! Curated articles to help you manage the messy spaces where strategy, delivery, & research work overlap 👇🏻.

#LeanUXmas Day 24: “Engineering Managers do Triage Work. Do we know this?” by @grimalkina . “I think we’re fundamentally failing to prepare engineering managers to handle the sociocognitive work of triage.”

Day 23: “Transformation Fail” by @cagan . “It is an open secret that the vast majority of attempted digital transformations fail. Companies spend millions of dollars and years of effort, yet fail to make meaningful change.”

#LeanUXmas Day 22: “Changing How We Change In The Public Sector” by Audree Fletcher. “But where programmes are implemented in order to create a service, or transform a service, this programmatic approach carries a cost.”

#LeanUXmas Day 21: “Do You Really Need A Repository?” by @EDFerr2. “In many cases, these teams don’t actually need a repository (yet). They need to get their own house in order by applying principles of knowledge management.”

#LeanUXmas Day 20: “Can You Create An Evidence-Guided Roadmap?” by @ItamarGilad. “The problem is most of the existing roadmaps are not in this state. They’re in early confidence states. They’re mostly based on opinions and what I call anecdotal evidence”

#LeanUXmas Day 19: “The Art of Communication Design” by @mseckington . “Sometimes you need to take the time to understand what it is you want to get across, so that you can design whether it will have the right impact.”

#LeanUXmas Day 18: “The Elusive High Performing Team” by Judy Graham. “what held back other teams from reaching the same level and how we purposefully worked with a couple of teams […] to really help them become that highly engaged and happy team”

#LeanUXmas Day 17: “Cross Functional-Collaboration: Challenges and Strategies for Success” by Tim Neusesser. “they serve as a starting point to raise awareness and support the development of customized approaches tailored to each unique circumstance.”

#LeanUXmas Day 16: “How To Communicate When Trust Is Low” by @mipsytipsy. “When a relationship has very little trust, you tend to interpret everything someone says in the worst possible light”

#LeanUXmas Day 15: “Team Memory, Organisational Sharing and Serendipity in Distributed Workplaces” by @ewebber . “How do we know what’s going on when we’re working in remote or hybrid organisations? How do we get the right information to the right people”

#LeanUXmas Day 14: “Using Research Ops to ignite your Continuous Discovery Practice” by Julian Della Mattia. “To drive effective Continuous Discovery and ignite the engine of product discovery, organizations need the right infrastructure.”

#LeanUXmas Day 13: “Streamlining Decisions: A Framework” by Francesca Cortesi. “how can I get clarity about who is the decision maker, who will bear the consequences, and who knows most about the problem?”

#LeanUXmas Day 12: “Measuring The User Experience” by Tomer Sharon. “Dashboards aren’t clear, and there’s no clear answer to this question and so teams focus on detailed metrics rather than high-level metrics.”

#LeanUXmas Day 11: “The Power Of Cross-Disciplinary Learning” by @loomista. “What is cross-disciplinary learning? Put simply, it's the ability to learn from diverse sources outside of your own field of work and apply that knowledge to your own situation”

#LeanUXmas Day 10: “User Models for Product Work” by @davesresearch. “start by structuring internal knowledge — to see if there’s really a productive pathway forward for external research in a given domain”

#LeanUXmas Day 9: “Best Practices are Useless in Complex Systems” by @jbriselli. “When you find yourself trying to solve isolated problems instead of managing the holistic mess, ditch best practices and embrace context-specific emergent practices”

#Lean UXmas Day 8: “Thoughts On A Research Democracy” by Carolyn Morgan. “I am asking: what is the end state we seek to achieve? Is it a “democracy,” or something else?”

#LeanUXmas Day 7: “OKRs And User Story Mapping” by @jboogie . "By definition, story maps are user-centric … Filtering the desired behaviors through a strategic lens then empowers a team to make choices about where their releases will focus initially"

#LeanUXmas Day 6: “What Is The Return On Investing In Information Architecture?” by @Abby_the_IA . "don’t be surprised when your investment and verbalizing of IA work spreads like wildfire to other people and teams"