Lauren R
@L_Reynold
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Head of #customerservice at @sesamecare, šlover, š„¦hater, nicest person youāll meet in the line at Starbucks (#coffeefirst)
NYC
Joined March 2009
Thank you so much to @theskimm for highlighting our efforts to support the restaurant industry! #saverestaurants #toosmalltofail #restaurants
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We're welcoming @ChefAngeloSosa of @bravotopchef to Chef My Kitchen! You can book a chat with Chef and support the Restaurant Industry by going to https://t.co/BlJ3R8qW1r
#saverestaurants #TopChefAllStars #foodfriday #TopChef
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āCustomers actually start to delay how often they interact with the company because they donāt want to have to deal with the follow upā š³ https://t.co/hLnY9sRJp2
@WSJ #cx #CustomerExperience
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Love this article from ā¦@EvolvingMgmtā© about workplace flexibility ā especially how everyone has different energy cycles... shout out to all my early birds! š The Importance of Workplace Flexibility | Evolving Management
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āThe most admired companies ... work to remove boundaries and pressures that prohibit customer-driven decision making.ā Great article from @MyCustomer
https://t.co/sP3rMsJeIu
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Happy I had the opportunity to share how my team at @Sesamecare turns around tough experiences by advocating for our customers https://t.co/YB3TyCPToZ Read along to hear from other champions of advocacy-driven service approaches #CustomerExperience #cx #CustomerService
www-nicereply-com.cdn.ampproject.org
Look at a few specific examples and tactics to turn around bad customer experiences and see real-life illustrations of other customer service professionals.
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Robots are going to rise, but āleisureā it what will keep us in business https://t.co/1cAuPKMSk1 via @mitsmr
#EmployeeExperience #CustomerService
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Monday morning reads: So much goodness in this article from ā¦@CallCenterICMIā© #CustomerFirst #CustomerExperience Being Customer-Centric Is a Requirement, Not an Option
icmi.com
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One hour on the phone with @VerizonSupport and they did nothing. Still no internet. #VerizonIsTheNewTimeWarner
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Use symptoms in copy to show you feel prospects' pain & are uniquely qualified to help https://t.co/z8ZPZzKQ7j via @unbounce #copywriting
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Why do we romanticize stress? And 3 ways to quit it: https://t.co/TiNn8ACPRj via @TheEverygirl_
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Smart jewelry that emits a loud alarm & messages loved ones w/ your location: https://t.co/MNINO848Hp
#tech #wearable #fashion #safety
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MT @WeddingWireEDU: Whatās next in #socialmedia? Our October recap features updates from the top social networks
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These DIY entertainment stars weren't discovered. They created their fame: http://t.co/c53Qkpwx0e
#under30summit
http://t.co/m3SrsPSpLn
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Boom - Brace Yourself: Facebook Profile Pics Can Now Be GIFs http://t.co/tFrYGZwLk6
#socialmedia #Facebook
stylecaster.com
Facebook introduced updates today, including the ability to use a video or GIF instead of a static image as your profile picture.
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Important late night reading
Which "Sexiest Man Alive" Should You Marry Based On Your Birth Month? http://t.co/sf6KU6L45d
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Don't miss the free #CambridgeUSForum 9/29 w/ admissions chat from @VanderbiltU @UTKnoxville
http://t.co/22M2o5pX8l
#TNedu #edchat #k12
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Donāt miss an admissions chat w/ Univ of Tennessee & Vanderbilt at the #CambridgeUSForum 9/29 http://t.co/vRtvIG2pQT
#TNedu #edchat
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