Richmond Council Help
@LBRuT_Help
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Seeking help with @LBRUT services? Contact us here or ring 020 8891 1411. Phones & social media Mon-Fri 09.00-17.00 Online services available 24/7
Richmond upon Thames
Joined August 2013
RT @LBRUT: Get up to £170 to help with your bills this winter 💡. We're again launching our annual Fuel Grant Scheme to protect residents wh….
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RT @LBRUT: We want to make recycling your food waste as easy as we can ♻️. You can now pick up free compostable food caddy liners from your….
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You can find out what changes there are to our services during this years Christmas & New Year period on our website here . Christmas tree collections will run from Monday 6 to Friday 17 January 2025 on your roads garden waste collection day.
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RT @LBRUT: The Thames Towpath remains entirely closed following a collapse last month. We're leading on this extremely complex repair, wor….
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RT @LBRUT: ICYMI: The Thames towpath between Richmond Lock and Kew Gardens car park is CLOSED following the collapse of a section last week….
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RT @LBRUT: The improvement works at Teddington Lock are progressing well. To replace the bearings on lock cut bridge we will need to restri….
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RT @LBRUT: Once again, we are offering free bags of grit and rock salt to local residents to help tackle snow and ice during winter ❄️. Get….
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RT @LBRUT: The Thames towpath between Richmond Lock and Kew Gardens is entirely closed following the collapse of a section last weekend. W….
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RT @LBRUT: UPDATE: A section of the Thames towpath between Richmond Lock and Kew Gardens car park has collapsed into the river. We are aski….
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Our telephone system is now working again. We apologise for any inconvenience this has caused.
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Our telephone system is currently down and we are unable to take calls at present. We are working to resolve this as soon as we can and apologise for any inconvenience.
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RT @LBRUT: Be on your guard against scam text messages ⚠️. texts about the payment of an outstanding parking Penalty Charge Notice (PCN) ar….
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There will be no changes to the schedule of waste & recycling collections following the summer bank holiday on Monday 26 August. We will continue to collect residential waste on your usual collection day.
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Our offices & phone lines will be closed from 17:00 today until 09:00 on Tuesday 27th August 2024 due to the bank holiday. If you need to report an emergency or urgent issue during this time please call 020 8891 1411 to speak to the out of hours team.
richmond.gov.uk
Many of the services we offer can now be completed online.
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The fault has now been fixed and those who were unable to use their codes can now go ahead and complete the annual canvass using the same codes. If you confirmed your details on the phone to our Customer Services team you do not need to complete this again.
We're aware that due to a technical fault some of the codes sent in the annual electoral canvass email are not currently working. Those affected will receive a second email shortly with further guidance. We apologise for any inconvenience whilst we work on fixing the fault.
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RT @LBRUT: We're aware that due to a technical fault some of the codes sent in the annual electoral canvass email are not currently working….
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RT @LBRUT: Please see the latest update on the unauthorised encampment in Ham ➡️
content.govdelivery.com
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Received a #CouncilTax reminder for your July payment? You can catch up with your payments online via our website here Struggling to keep up with your payments? Contact the team to see what assistance may be available.
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RT @LBRUT: Kew Road, Richmond multi-way temporary traffic signals outside Orange Tree Hotel for emergency deep excavation @ThamesWater work….
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