It’s been quiet here for a while, but we haven’t stopped for a second! 💪 We’ve just decided to focus our communication on other channels, so we won’t be posting here so often. Do you want to stay up to date? Follow our Instagram and LinkedIn accounts! ⚔️

Last week we went to Paris to present the results of our project with Nickel. It was a 3 month collaboration with street interviews, user tests and UX reviews to define how to succesfully launch Nickel in Belgium. It was great to finish off a fully digital project in real life!⚔️

Nieuwe werk online! 📯 @stadsintniklaas wil een digitaal loket creëren voor ondernemers. Na een uitgebreide onderzoeksfase hebben we #personas en een #serviceblueprint, en een eerste concept gedefinieerd. Lees meer op onze website! https://t.co/1Ts9vIwKsP

We zoeken nieuwe collega's! ⚔️ Heb jij een passie voor uitdagende service design trajecten en zit mens-centraal innoveren in jouw bloed? Solliciteer nu als Knight voor een zitje aan onze ronde tafel!💪 Meer info op onze website: https://t.co/4jTK8hyzAH #servicedesign #vacature

User testing is an essential step in our design process to gain insights and help us make the right decisions. Discover a few of our tips & tricks to take #UserTests to the next level in our latest blogpost: https://t.co/BO4WcLJhbs #servicedesign

To all the creative students out there 👋 Join us at our online #servicedesign challenge @HackTheFuture21 You will need to use different service design and prototyping techniques to fight the evil. 💪 Are you up for it?! More info https://t.co/yNxjH6O3as

De afgelopen maanden hebben we hard gewerkt aan onze nieuwe website. Ben je benieuwd hoe deze eruit ziet? Neem een kijkje op https://t.co/srJQV11487 #servicedeisgn #newbranding

Knight Moves has a new look! ⚔️ We've evolved a lot the past 6 years, our mission has become sharper & our team has grown in size and expertise. We’ve translated all of this into a more human and accessible brand. Read more about it here: https://t.co/jsVBmUsWz6 #servicedesign

In our latest blogpost @stinavanhoof shares 3 ways to involve the user in the design process: 1.🗣 Hear feedback directly from end users 2.👀 Show, don’t tell 3.♟ Base strategic decisions on user needs Read the article here: https://t.co/5qtqpgY5n3 #servicedesign #usercentred

This week @stinavanhoof shared some learnings on how to integrate the power of the users' voice with service design students from all over the world. Thanks Glasgow School of Art for organising this! 🤗 #gsaws21 #servicedesign

📯 Next week our Knight Cedric is giving a lecture at the @SDNacademy about organising virtual #DesignSprints. Curious about his learnings after a year of online facilitation? Don't forget to register! https://t.co/jsRQJ6z5ar #servicedesign

During the last Trefdag Digitaal Vlaanderen our Knight Cedric recorded a podcast about design sprints in a governmental context. 🎙Did you miss it? You can listen to it again here (in Dutch): https://t.co/FEXF9vrDIi #servicedesign #podcast

🎉 New case online! We took on a new challenge with Bebat. We simplified the process for Bebat’s B2B customers to easily and correctly declare how many and which batteries they bring to market each year. ⚔️ Read more on our website:

🏆 As part of @leapforward_grp we’re honoured to win the Henry van de Velde Award 2021 in the category Digital Product for our work on Slim naar Antwerpen. We’re still in the run for the Public Choice Award, you can vote for our project here: https://t.co/w5dwTpcHon #hvdv2021

Dit jaar gaat de Trefdag Digitaal Vlaanderen online door. Je kan op de virtuele koffie komen bij onze collega’s Cedric, @DavidMorganUX en @stinavanhoof en het podcastinterview over online design sprints komen beluisteren (Room 2 om 14u). Tot dan! https://t.co/wfuE4YnqiH #TDV2020

Some of our Knights are also following the #sdgc20 from home ☕️🍿. @mcrucera made visual summaries of the first couple of talks!

The #SDGC20 has arrived to our castle! @stinavanhoof and @DavidMorganUX are hosting Q&A sessions with the speakers. Are you following the conference too? Don't hesitate to say hi! 👋

This week we were finally able to organise our #ServiceDesign training in our new workshop room ‘The Playground’ 🎉 . Our next training will be in March 2021: check it out on our website! #training #humancentred #designthinking

This year’s #SDGC20 is postponed to 2021 but the great people from @SDNetwork are organising an online edition with a great line-up! 🙌 Our very own @DavidMorganUX and @stinavanhoof will be live interviewing some of the speakers with the @SDpodcaster 🎤 https://t.co/d095BIFXKT

New case online 🎉 We took on a new challenge together with @Stadgent and OCMW Gent, during which we stimulated co-creation with homeless youth in search for effective solutions ⚔️