There is no way anyone would actually choose to have @optimum as a cable provider. Seriously the most unreliable service. Down yet again. #internetoutage #CustomerService #homeinternet

Remembering a time when @Apple @AppleSupport used to be good... man what a slow, platitude filled (likely AI bot) painful experience this has all become #CustomerService #CustomerExperience

If I can confidently say do not choose @optimum if you have any other options in your area their customer service is schizophrenic. Worst service - changing billing without asking - service constantly slower than advertised - just dont do it. #CustomerComplaint #Customerfail

Well trying the @TMobile trial thing and the only way to do it is through an app that doesn’t work. Good deal you don’t want new customers. #CustomerComplaint -#CustomerExperience

Obviously @ATT really doesn’t want my business. The chat line takes forever answers are confusing and the agent just disconnected the chat even though I was responding. #CustomerExperience

The bland / cold “welcome” at the #admiralslounge @DFWAirport terminal D reminds me why I don’t fly @AmericanAir just terrible care of a premium and elderly passenger. #customerService Makes me glad I fly @Delta

Wow @McDonalds off of i40 exit at 92. The most disorganised and dirty store ever. Took way too long and couldn’t even use the bathrooms so bad. Coffee was horrible. Water all over the floor. The Faris Family clearly run a bad business if it’s this bad. #CustomerExperience

Don’t rent with @hertz or @DollarRentACarC or @thriftycars at @flyavlnow just awful service and bad cars. Even the brands distance themselves from them. #CustomerExperience #badbusiness

Failure Is Not An Option... we've all heard it right? Here is why I think this is not a great mantra and how we can work with failure #mondaymythcheck #failureisnotanoption #theforgedleader

Navigating the @Hertz website is annoying - spammy upgrades, points missing, nothing is clear. Need to lift your game - if you are offering a free day, too, make sure it is available on my account which it isnt.... #CustomerExperience

Just joined the 100 subscribers on YouTube status. I started this channel just a few months ago to help eradicate the feeling of loneliness business owners and leaders feel in their day to day leadership life. Come and join the conversation.

This is why I avoid @Airbnb and use as last report. Booked place months ago for a graduation weekend to find out now that the owner is cancelling our reservation and everything left is almost twice the price. @AirbnbHelp

Seem to spend most of my time figuring out what tech folk have done to formerly easy to use products. Software companies need to watch their tech guys most of what they do doesnt make sense to general users. Today is was @canva the whole teams and sharing side of things is clunky

Was so much better when @Office just didnt do stuff online - so many issues with #onenote on Mac - almost not worth using it - the sign in process doesnt work, online is clunky - typical @Microsoft zero @MicrosoftHelps

Check out my appalling @Speedtest result from @optimum - how bad can this company get? https://t.co/8rWfma27oy #speedtest

Yeah @ATT are doing bigger all to help customers. You were out for days and sketchy for almost two weeks. Give customers a break and cut their bills like all the other decent telcos.

Amazing how @ATT thinks charging customers who could not get any service at all for 8-10 days the full price for the month is ok. All other providers like @optimum have at least brought some concessions. Poor play @ATTHelp #hurricanehelene2024 #CustomerServiceFail

On hold for 20 minutes with @Enterprise and they just hang up. SERIOUSLY! What happened to this company? #CustomerExperience

So I need to change my rental because a branch is closed and @Enterprise decide to almost triple the cost. That is #pricegouging to the max. Shame!

Who knows. One day I might get on a @Delta flight that is actually on time. Six in a row now. Terrible.