IDI Billing Solutions
@IDIBilling
Followers
196
Following
74
Media
324
Statuses
726
Billing and OSS services for the convergent communications market. #billing #telecom #cloudbilling #bss #oss #saas #mvno
Victor, NY
Joined May 2014
This month’s Employee Spotlight shines bright on Kathleen Hulme, who has been with IDI for over 26 years! As Product Owner, Kathleen’s role is to partner with our incredible team to keep our projects focused and moving forward. We’re so lucky to have you on the team, Kathleen!
0
0
0
🎯 What sets IDI apart? Decades of experience, a future-ready platform, and a focus on helping providers grow. Hear Derrick Van Grol explain what makes our B/OSS different. Check out Derrick's full interview here: . #Telecom #BSS #OSS #BillingSolutions
0
0
0
Great support starts with the right tools. IDI’s Tickets Module streamlines issue resolution with guided workflows, integrated email, and clear timelines, so your teams resolve issues faster and customers stay satisfied. Learn more: #CustomerSupport
0
0
0
⚾ Nothing says summer like baseball, sunshine, and good company!. Earlier this month, our IDI team gathered with family and friends at a Rochester Red Wings game for our annual summer picnic. 📸 Here are a few highlights from the day!. #TeamIDI #CompanyCulture #SummerAtIDI
0
0
0
Stop letting manual steps slow you down. IDI’s Provisioning module automates the full service lifecycle, cutting errors and speeding activation so you can scale with confidence. Learn more here: #Provisioning #AutomatedProvisioning
0
0
0
#AgenticAI is transforming #telecom service with faster resolutions, lower costs & more personal experiences. With IDI, @GPC_updates, and @salesforce, the foundation for the AI-driven future is already here. Learn more:
idibilling.com
Communications providers have long turned to automation to streamline repetitive tasks and keep operations efficient. But a new generation of technology—agentic AI—is redefining what’s possible....
1
0
1
💡Did you know that customer issues taking over a day to resolve can reduce satisfaction by up to 30%? Yet, the average is 4+ days. Disconnected systems are holding #telecomproviders back—but they don’t have to. Explore more here:
0
0
0
FORE! ⛳️ The IDI crew hit the greens for the @ArvigHQ annual golf tournament in Minnesota—great swings, great laughs, and zero mulligans needed. 🏌️♀️. #Arvig #TeamIDI #ForeTheWin
1
0
1
⚡ A B/OSS launch can make or break your business. That’s why we built IDI’s 5-Phase Implementation Framework—a proven, flexible approach that covers people, processes & tech for a smooth, low-risk launch. 📖 Read more: #TelecomImplementation #BSS #OSS.
idibilling.com
Launching a new B/OSS platform is one of the most high-stakes moves a communications provider can make. Every decision—from how data is migrated to how billing is validated—has a direct impact on...
0
0
0
IDI's Field Service Management solution assigns the best technician, optimizes routes, and keeps customers updated—while keeping work orders, provisioning and field ops in sync. Learn more: #FieldServiceManagement #Telecom #Automation #CustomerExperience
0
0
0
⛳ Fore! A great day on the greens with our friends at @aureon — golf towels, good shots, and $19K raised for @ChildServe! 🏌️♂️💚 Big thanks to Aureon for hosting a tee-rific event! . #TeamIDI #AureonGolfClassic #TeeingItUpForAGoodCause
0
2
2
📡Manage, modify, and monetize—all in one place. IDI’s Product Catalog gives #telecomproviders full control over their offerings with the speed and flexibility to match. Learn more: #ProductCatalog #BSS #OSS #TelecomInnovation #BuildingABetterExperience
1
0
1
📊 Disconnected systems slow #telecom finance teams down—but #automation changes everything. Explore IDI’s new certified integration with @NetSuite: streamline #financialoperations, reduce errors, and close faster. Read the blog and try our demo here:
idibilling.com
Communications providers operate in a high-pressure environment where accuracy and speed aren’t just important — they’re essential. Billing volumes are high. Account structures are complex. And...
0
0
0
🚀 Just launched: IDI is now Built for @NetSuite!.Our certified integration syncs billing + ERP for:.✔️ Faster closes.✔️ Fewer errors.✔️ More automation.Learn more 👉 #BuiltForNetSuite #Telecom #ERP #FinanceOps
0
0
0
🌟 Meet Jamie Davis, Director of Professional Services at IDI. Whether she’s leading a customer call or removing roadblocks, Jamie’s focus is always on helping others succeed. Her commitment shows up in everything she does, and we are so lucky to have her on the team!
0
0
0
#DigitalTransformations are tough—but the right partner makes all the difference. 🎥 Hear how the IDI team helped a client overcome a complex challenge and move forward with confidence. Full Q&A here: #TelecomSolutions #BSS #OSS #TelecomPartnerships
0
0
0
Clearer sales. Faster service. Happier customers. IDI’s Web Sales solution streamlines the full journey—from quote to activation—across every channel. Learn more: #WebSales #TelecomSales #BSS #OSS #SalesAutomation #DigitalSales #ConnectedSales
0
0
0
☀️ Sun, swings, and summer heat! Our annual charity golf tournament at Victor Hills was a scorcher, but that didn’t stop the fun! 🏌️♂️. From friendly competitions on the course to team-themed outfits that brought the spirit, it was a day full of fun, laughs, and great company.
0
0
0
🚨 Exciting news: IDI is a FINALIST for @lightreading’s 2025 Leading Lights Award for Most Innovative OSS/BSS Solution! Thanks to the judges + editorial team for the honor—and to our customers who push us to innovate every day. 👉 #IDI #LeadingLights2025
0
0
1
Still using manual #provisioning? You’re losing time and trust. See how #automation accelerates #broadband delivery—especially in rural markets—and boosts satisfaction from day one. Read the blog + take the interactive demo: .#TelecomAutomation.
idibilling.com
As broadband becomes a foundational element of economic opportunity, education, and digital equity, providers face a growing responsibility—especially in underserved and rural markets. But building...
0
0
0