Helplines Partnership
@HelplinesUK
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The UK’s only membership body for helpline organisations. 🎓 Training 🏅Certification 📋 Consultancy ☎ Tech support 🗳 Policy/Research Monitored weekdays 9-5
Peterborough, England
Joined April 2014
Take a day for you: build resilience, restore balance, and protect your wellbeing. As helpline workers, providing support to others can be rewarding. However, it can sometimes take a quiet toll on your own wellbeing. Burnout, compassion fatigue, and workplace stress can affect
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RT @SafelineUK: @HelplinesUK @NacoaUK @Humanists_UK Wonderful news to hear our team leader Dan, has been shortlisted! Well done to all thos….
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We’re excited to announce that the shortlist for the 2025 Helpline Awards has now been confirmed. Congratulations to our Employee of the Year shortlist:. 💜 Jamie Brett, @NacoaUK —the National Association for Children of Alcoholics.💜 Donna Craine, @Humanists_UK .💜Andrea
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Do you want to strengthen your helpline service, boost confidence with your team, and stand out in funding applications?. If so, the Helplines Standard is the nationally recognised quality standard that defines and certifies best practice in helpline work. We’re holding an Open
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RT @ncpscounselling: 🎙️ Tune in to our latest episode of Listening In 🎙️ . Content: Please be aware there is a brief mention of suicide in….
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Who’s made the Helpline Awards 2025 shortlist? Find out from Monday when we will begin revealing the shortlisted entries in each category, shining a spotlight on individuals and organisations making a lasting difference to the people they support. Here’s what’s coming:. Monday
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There’s still time to register for our next Member Space Event, Policy Writing for Helplines, taking place next week. Join us on Wednesday 20 August 2025, 11am to 12pm on Zoom. Our consultancy team will cover:.✅ how clear policies benefit your service;.✅ the difference
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Helplines Standard Open Day—book your chat with our assessors. Join our Helplines Standard open days on Wednesday 20 and Thursday 21 August 2025 for your chance to chat with our friendly and experienced assessors. Email services@helplines.org
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We’re excited to announce the programme for our Annual Conference and Helpline Awards 2025—and it’s one you won’t want to miss. This year’s theme is Stepping Forward — building resilience, nurturing teams and growing partnerships, and we’ve brought together a fantastic line-up
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Helpline Awards 2025—Shortlist coming soon. We are just one week away from announcing the shortlist for this year’s Helpline Awards. The awards recognise and celebrate the exceptional achievements, dedication, and innovation of individuals and teams working across the helpline
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Join us for an informative Member Space Event, featuring the Royal Voluntary Service as they present their new digital volunteering platform. Wednesday 10 September 2025.11am to 12pm .On Zoom. Royal Voluntary Service is developing a new platform designed to help charities
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Introducing the new Helpline Manager Network Group!. We’re launching a new virtual network designed specifically for those leading helpline services—whether you’re a manager, CEO, or director. Running a helpline comes with many challenges, so this quarterly group will provide
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Join us for our next Member Space Event: Policy Writing for Helplines. Wednesday 20 August 2025.11am to 12pm.On Zoom. Our expert consultancy team will guide you through:. ✅ The value of clear, well-written policies. ✅ The difference between policies and procedures. ✅ The key
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If you’d like to hear about events, membership benefits, Helplines Standard updates, and the latest news from across the helplines sector, sign up to our newsletter. You’ll get updates straight to your inbox—plus access to special offers and opportunities to support you and your
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Our conference team, Gemma Khairi, Liz Champion and Brad Moehringer, have had a productive day at the Hyatt Regency Hotel in Manchester, discussing plans for our November Annual Conference and Helpline Awards. We are so excited to be bringing our event to the Hyatt and the
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Congratulations to Family Lives on achieving certification to the Helplines Standard for the tenth year. This is a fantastic achievement and reflects the team’s commitment to providing high-quality support to families. The assessor praised the helpline’s commitment and dedication
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If you are struggling and need to talk, Helplines Partnership's Find a Helpline service is here to help. Whether it's mental health, emotional support, or practical advice, there's a helpline for you.
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How is AI changing the future of helplines? In our interactive workshop at this year's Annual Conference and Helpline Awards, we’ll explore how technology can enhance helpline delivery. We’ll look at the practical ways technology is already transforming helpline services and how
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We’re delighted to welcome Nicky Pattinson as keynote speaker at our 2025 Annual Conference and Helpline Awards. With honesty, energy and warmth, Nicky will share her story of resilience—and how we can all face challenges with strength and purpose. Prepare to be inspired.
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What to expect at our Annual Conference and Helpline Awards 2025. ✅ Coffee, pastries and networking from 9am.✅ Panel discussion on building resilience in uncertain times.✅ Workshop on AI and innovation, exploring how technology can enhance helpline delivery.✅ Hear from both
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