Learn HelpDesk from A to Z! 👉 https://t.co/fhFx5lKmt0 Not using HelpDesk yet? See what your business can gain by installing it. Already a HelpDesk user? Make sure you know all its features to get the most out of it.

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If your year was measured in chats, queues, and follow-ups, we hope the holidays are measured in laughs, rest, and good company. Happy holidays from Texters! @Text_HQ @LiveChat @Chatbotcom @HelpDeskcom PS: This one doesn’t need a reply.

We handled the security checks so you don’t have to worry about them. We’re now SOC 2 Type 1 attested ✅ It basically means: 👉 “Security? Checked. What’s next on my list?” That leaves you more time to focus on what matters most: your customers’ experience.

Scheduled (Dec 30, 2025, 09:00 CET): We’d like to inform you in advance that on December 30, 2025, we will be transitioning to a new provider for our status page service. This change is being made to better align with our operational …

HelpDesk powered by @Text_HQ just got a shoutout ✨ Thanks, @SW_Reviews, for recognizing great support in action.

Resolved: The incident has been resolved

If your #ecommerce inbox feels chaotic during busy seasons, HelpDesk cleans it up fast. 🎟️ ✦ AI summaries show you the whole case at a glance. ✦ Automations handle repetitive work so your team can focus on real problems. ✦ Tickets get sorted, tagged, and resolved faster with

Sometimes you wish you could read your customers’ minds just to stop another sale from slipping away, right? 🔮 Well… good news: AI can’t do that (phew!), but it can spot the patterns way before a human ever could. More in the video:

Every ecommerce team hopes for a December miracle. Don’t wait for it — let’s make it happen together. Join Kuba Ruszkiewicz on December 4 at our open Text webinar 👇👇👇 https://t.co/zBdZkQR8CY

“𝑨 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒄𝒐𝒎𝒆𝒔 𝒊𝒏 — 𝒂𝒏𝒅 𝒊𝒕’𝒔 𝒎𝒐𝒓𝒆 𝒕𝒉𝒂𝒏 𝒋𝒖𝒔𝒕 𝒂 𝒄𝒉𝒂𝒕 𝒃𝒖𝒃𝒃𝒍𝒆. 𝑰𝒕 𝒂𝒓𝒓𝒊𝒗𝒆𝒔 𝒘𝒊𝒕𝒉 𝒇𝒖𝒍𝒍 𝒄𝒐𝒏𝒕𝒆𝒙𝒕: 𝒑𝒖𝒓𝒄𝒉𝒂𝒔𝒆 𝒉𝒊𝒔𝒕𝒐𝒓𝒚, 𝒑𝒓𝒆𝒇𝒆𝒓𝒆𝒏𝒄𝒆𝒔, 𝒄𝒂𝒓𝒆 𝒍𝒆𝒗𝒆𝒍, 𝒂𝒏𝒅 𝒆𝒗𝒆𝒏 𝒔𝒆𝒏𝒕𝒊𝒎𝒆𝒏𝒕.” —

Your best customers have a pattern 🔍 Find it, define it, and scale it. Learn how to create an 𝗜𝗱𝗲𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 — so your support, sales, and marketing teams always know exactly who they’re talking to. Read more on the HelpDesk blog

𝗬𝗼𝘂𝗿 𝘁𝗲𝗮𝗺’𝘀 𝘁𝗼𝗼𝗹𝘀 𝘀𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗯𝗲 𝗮𝗻𝗼𝘁𝗵𝗲𝗿 𝘀𝗼𝘂𝗿𝗰𝗲 𝗼𝗳 𝘄𝗼𝗿𝗿𝘆. With Text products, every chat, ticket, and interaction is protected — because customers don’t just share questions; they share personal data, payment details, and trust.

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Customers don’t remember “Happy to help.” They remember how you made them ✨feel✨. What’s one line you use that always makes customers smile? https://t.co/QaDPQ8Yoir

Scheduled (Oct 18, 2025, 08:00 CEST): We will be performing platform maintenance on October 18th, from 8:00 AM to 9:00 AM (UTC+2). During this one-hour maintenance window, some agents’ accounts may experience brief reconnections, and …

Step through the door and leave complexity behind. ✦ https://t.co/wpevDcg3xc ✦ Why wrestle with tickets and tools? Text App unifies your support, streamlines every task, and turns decades of expertise into effortless, scalable workflows — built for teams that won’t settle for

POV: Your support stack still misses Context. Save your spot: https://t.co/DS9lGzYn2L CONTEXT'25 powered by @Text_HQ

Some invitations change how you see the future. Join us at Context ’25 for 15 minutes that could transform how your team delivers support — effortless, scalable, and AI-powered. ✹ https://t.co/Fij6DqcOTo ✹ CONTEXT'25 powered by @Text_HQ