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We’re @Text_HQ, creators of LiveChat, ChatBot & HelpDesk. Now, say hi to Text App — next-gen customer support. ✦ https://t.co/UBl6IM3OiZ ✦
Boston, MA
Joined December 2009
Have you seen your team’s favorite workspace? Spoiler: it’s not 12 tabs and sticky notes: it’s Text App. Live chat, tickets, chatbots, automation: all in one. 80% less busywork, faster support, happier customers.
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Sometimes you wish you could read your customers’ minds just to stop another sale from slipping away, right? 🔮 Well… good news: AI can’t do that (phew!), but it can spot the patterns way before a human ever could. More in the video:
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“𝑻𝒉𝒊𝒏𝒌 𝒐𝒇 𝒊𝒕 𝒂𝒔 𝒂 𝒔𝒆𝒄𝒐𝒏𝒅 𝒃𝒓𝒂𝒊𝒏 𝒇𝒐𝒓 𝒚𝒐𝒖𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒕𝒆𝒂𝒎. 𝑰𝒕 𝒓𝒆𝒎𝒆𝒎𝒃𝒆𝒓𝒔 𝒆𝒗𝒆𝒓𝒚 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓’𝒔 𝒉𝒊𝒔𝒕𝒐𝒓𝒚, 𝒕𝒂𝒈𝒔 𝒎𝒆𝒔𝒔𝒂𝒈𝒆𝒔, 𝒔𝒖𝒎𝒎𝒂𝒓𝒊𝒛𝒆𝒔 𝒑𝒂𝒔𝒕 𝒄𝒐𝒏𝒗𝒆𝒓𝒔𝒂𝒕𝒊𝒐𝒏𝒔, 𝒂𝒏𝒅 𝒉𝒊𝒈𝒉𝒍𝒊𝒈𝒉𝒕𝒔
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Every ecommerce team hopes for a December miracle. Don’t wait for it — let’s make it happen together. Join Kuba Ruszkiewicz on December 4 at our open Text webinar 👇👇👇 https://t.co/zBdZkQR8CY
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“𝑨 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒄𝒐𝒎𝒆𝒔 𝒊𝒏 — 𝒂𝒏𝒅 𝒊𝒕’𝒔 𝒎𝒐𝒓𝒆 𝒕𝒉𝒂𝒏 𝒋𝒖𝒔𝒕 𝒂 𝒄𝒉𝒂𝒕 𝒃𝒖𝒃𝒃𝒍𝒆. 𝑰𝒕 𝒂𝒓𝒓𝒊𝒗𝒆𝒔 𝒘𝒊𝒕𝒉 𝒇𝒖𝒍𝒍 𝒄𝒐𝒏𝒕𝒆𝒙𝒕: 𝒑𝒖𝒓𝒄𝒉𝒂𝒔𝒆 𝒉𝒊𝒔𝒕𝒐𝒓𝒚, 𝒑𝒓𝒆𝒇𝒆𝒓𝒆𝒏𝒄𝒆𝒔, 𝒄𝒂𝒓𝒆 𝒍𝒆𝒗𝒆𝒍, 𝒂𝒏𝒅 𝒆𝒗𝒆𝒏 𝒔𝒆𝒏𝒕𝒊𝒎𝒆𝒏𝒕.” —
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Your December traffic is growing — but are your sales keeping up? Last chance to crash your Q4 targets 🚨 Join @Text_HQ for a free live webinar on how to convert visitors into buyers. You’ll walk away with practical, ready-to-use tips that can make an immediate impact on your
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Imagine always nailing the right answer the moment someone texts you. That’s what Text App does for your support team. With full context from every chat, ticket, and past interaction, agents can reply instantly, accurately, and confidently. With Text App, your team can: ✦
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"We know many of you see that opportunity. We also know adopting new technology can feel complex. And we know the last thing you need is yet another tool." — Filip, our CPO Filip shows how Text App brings chats, tickets, and messages together — fast, smart, and simple.
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Imagine a customer asks a detailed product question. Instead of scrolling through dozens of pages, your AI agent instantly: · Scans product pages ✅ · Compares reviews ✅ · Finds the best options ✅ · Delivers a clear recommendation fast ✅ All powered by Text App’s AI agent,
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Lightning fast support that still feels premium? Not a myth. @FundedTradingP cracked it with Text App — customers spend less time waiting, and agents get to focus on actually helping. 👉 Want the same for your team? Explore the Educational hub and level up your support:
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👉 Dive in and master MCP in the Text App Edu hub https://t.co/s1wGhwkBp2 Powered by @Text_HQ
text.com
Discover insider tips, in-depth videos, and expert guidance to master Text App, leverage AI, and make the most of our biggest product upgrade. Learn how smarter support drives better customer...
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❗Lost in your own data? Chat transcripts, tickets, and reports scattered everywhere… asking generic AI is like asking someone who’s never been in your office, website, or business! Enter Model Context Protocol (MCP). It securely connects AI assistants to Text App, automates
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👀Those numbers? They mean you don’t have to worry about yours during peak season. If our live chat widget can handle billions of views a week, it can handle your busiest days, your biggest campaigns, and your wildest growth. Text’s 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗰𝗮𝗿𝗲 products scale
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Numbers don’t lie, but they can get messy. With Text App, your reports turn into a clear path: chat volume, response speed, CSAT, and team performance in one view. Want to master reporting (and actually act on it)? 👉 Visit the Edu hub and start leveling up your support game:
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𝗬𝗼𝘂𝗿 𝘁𝗲𝗮𝗺’𝘀 𝘁𝗼𝗼𝗹𝘀 𝘀𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗯𝗲 𝗮𝗻𝗼𝘁𝗵𝗲𝗿 𝘀𝗼𝘂𝗿𝗰𝗲 𝗼𝗳 𝘄𝗼𝗿𝗿𝘆. With Text products, every chat, ticket, and interaction is protected — because customers don’t just share questions; they share personal data, payment details, and trust.
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From “Help, what’s happening?” to “Handled it.” Text App unifies LiveChat, AI, and tickets, bringing customer support automation to life — effortlessly. Learn all the tricks in the Educational hub. Ready to start your straight path to success? 👉 Explore Text App now:
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20 extra hours a month. Fewer missed chats. ChatPandas shows how @LiveChat powered by @Text_HQ made it possible. See the story: https://t.co/yC20nvqGPp
partners.livechat.com
How ChatPandas accelerates onboarding, boosts agent productivity, gives execs instant AHT/FRT visibility, and routes qualified leads with LiveChat.
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The secret’s out: your current workflow might feel… outdated. Text App unifies AI, tickets, and chat so your team stops juggling tabs and starts delivering faster, personalized support. Think LiveChat, upgraded ✨ Click here if you’re ready for this: https://t.co/Pnl6UJ2UDN and
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Spoiler: your team will love this too. Text App makes managing chats, tickets, and AI a breeze, just ask @FiltaEKS . Thanks, Jessica, for sharing! Dive into the Educational hub and master smarter support: https://t.co/Qx57uQ7Ktx Powered by @Text_HQ
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Too many pings, not enough hands before the busy season? Text App brings AI, tickets, and chat together so your team can actually get things done — at scale. 👉 Explore the Educational hub and upgrade your current setup. https://t.co/D7qMQESFJC Powered by @Text_HQ
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