“This is the moment to rewrite the American story.” Prof G (@profgalloway) joins @pfersht to talk rage, reform & reclaiming the future. 🎧 New podcast now live: Phil Meets Prof G: Rage, Reform, and Reclaiming America Apple: https://t.co/81tKuYTNqk… Spotify:

Phil Fersht sits down with HFS’s own Dana Daher, Executive Research Leader and trained anthropologist, to talk about how GenAI is subtly reshaping how we think, work, and show up. Check out our podcast "From The Horse's Mouth" on Youtube, Apple Music and Spotify. #AI #AItools

According to @HFSResearch the ability to merge AI with human expertise is top priority for enterprises, and that is where @Deloitte failed spectacularly. The need for #ResponsibleAI has never been stronger felt. Via @pfersht

Five breakout service providers are proving that growth can finally decouple from headcount @saurabh_hfs @AshVenkatesan @Niti_04_ @HFSResearch --

Before AI breaks the market, let’s break the monopoly

Survey Sees Developers Embracing AI Faster than Project Leaders https://t.co/Lj8wD9zy5h < seems to echo what @pfersht was saying yesterday ( https://t.co/KX5iKbh1cy) as there's this odd gap between what individuals are doing, and leaders are planning for

Manish Sharma: Stop piloting AI. It’s time to rewire the enterprise https://t.co/P3qupl8HEb @Accenture @Manish_sharma

𝗕𝗿𝗲𝗮𝗸𝗶𝗻𝗴 𝗻𝗲𝘄 𝗴𝗿𝗼𝘂𝗻𝗱: HFS Research officially trademarks Services-as-Software™ 🚨 - an idea we pioneered and the industry is rapidly embracing. We coined it. Now we own it.

NYC set the stage for visionary thinking at 𝗛𝗙𝗦 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗙𝗮𝗹𝗹 𝗦𝘂𝗺𝗺𝗶𝘁 𝟮𝟬𝟮𝟱—where AI met enterprise ambition! A huge thank you to everyone who joined our Fireside Chat with Saurabh Gupta of @HFSResearch and our own Harsh Naidu, Chief Business Officer –

We’re not just entering a new tech cycle—we’re entering a whole new era of work, skills, and society. In this episode of From the Horse’s Mouth, @pfersht and @Manish_sharma talk about how AI is transforming more than just business—it’s reshaping how we live, think, and work.

Day 1 of the HFS Fall Summit is officially underway. Phil Fersht kicked things off with his opening keynote. This year’s theme “The Services-as-Software Economy: Disrupt or Be Disrupted” challenges leaders to rethink how technology defines the next era of enterprise reinvention.

“An answer beats no answer.” From TikTok and tariffs to the tech stack Cold War, Fareed Zakaria breaks down what happens when algorithms, affordability, and ideology collide. 🎧 From the Horse’s Mouth with @pfersht: Apple: https://t.co/ehQlsM9K3u Spotify: https://t.co/3lNj9xwqYW

“You want 30% savings because I’m using AI? Fine. But don’t ask for my hourly rates too.” @KPMG's Ron Walker joins @philfersht on From the Horse’s Mouth to get brutally honest about AI-era delivery, contracts, and why the game has changed—for everyone. 🎧 Listen on: Apple:

We’re moving from “services” to solutions that think for themselves. @Mindsprint CEO @sss83170886 joins @pfersht to unpack how a former captive is reinventing the tech playbook—with outcome-based pricing, AI literacy for 3,000+ employees, and pre-built accelerators. 🚀 Coffee,

“Don’t just automate yesterday. Reimagine tomorrow.” @briansolis joins @pfersht on From the Horses’ Mouth to share why AI needs more curiosity, creativity, and courage—especially from leaders. 🎧 Listen: Apple: https://t.co/OjWredJbaC Spotify: https://t.co/D0AooxIWW6 🎥 Watch:

Check out the latest article in my newsletter: AI can rehumanize healthcare... learnings from UnitedHealth Group’s CTO https://t.co/pRv1c1hJtt via @LinkedIn

Nano banana is a genuinely impressive jump forward in AI image generation, a field I have followed closely. Whenever it is officially released, by whichever firm created it, I think it will have a significant impact on the applicability of AI image generation for real-world tasks

“GenAI is skipping the hard part—learning how to think.” In this From the Horses’ Mouth episode, @DanaDaherr from @HFSResearch joins @pfersht and explains why cognitive erosion is a real risk for younger generations entering the workforce. 🎧 Listen: Apple:

We're thrilled to announce Cognizant CEO @imravikumars has been named to @TIME's #TIME100AI 2025 list, a prestigious recognition of the 100 most influential people shaping the future of AI. Read the full list: https://t.co/ZCuYlqiV2D Read Ravi's profile: