Phil Fersht
@pfersht
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CEO of analyst firm HFS. Coined "Services-as-Software". Entrepreneur, futurist, analyst, blogger, podcast host, Spurs fan.
Boston, MA, USA
Joined July 2007
Professional services firms must invest in young talent or lose their identities to AI
linkedin.com
My attention was caught this week by an article highlighting graduate intakes being markedly down in the UK by the Big 4 consulting firms, citing AI as a key factor. What concerns me most is that...
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has the @British_Airways customer experience declined more than any other airline over the last 10 years?
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My 10-Step Guide to Reinventing Your Career in the AI Era
linkedin.com
AI isn't killing jobs - it's exposing the ones that stopped evolving The US job market is flashing warning signs you can't ignore, and they are accelerating. Layoffs are proliferating across tech,...
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AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm https://t.co/qICoRQnEZg
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AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm
horsesforsources.com
Enterprises are running faster than their leaders can evolve. Boards demand AI-powered growth, while employees crave purpose and job stability....
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It’s 1 pm ET / 10 am PT, Fri. 7 Nov 2025, and there's no LIVE show. Re-watch #CXOTalk ep. 876 w guest @PFersht, CEO, @HFSResearch talking about what agentic AI in the enterprise means for you. https://t.co/a34eXpehJN
#AI #AgenticAI #EnterpriseAI
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Stop confusing Agentic AI with GenAI!
linkedin.com
Most people claiming to be involved with “agentic" initiatives today are actually referring to generative AI. Generative AI creates.
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Stop betting on OpenAI’s math: the $780B shortfall every investor should fear
linkedin.com
OpenAI's $882 billion chip-spending spree across AMD, Nvidia, Oracle, and others is the biggest moonshot in tech history. The problem? They only have $150 billion to fund it.
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Before AI breaks the market, let’s break the monopoly
linkedin.com
The last time a handful of companies controlled the arteries of the economy, they were shipping oil, steel, and railcars. Today, they're shipping compute, data, and large language models.
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Stop confusing Agentic AI with GenAI!
linkedin.com
Most people claiming to be involved with “agentic" initiatives today are actually referring to generative AI. Generative AI creates.
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AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm https://t.co/xtpu229D09 - by @pfersht
horsesforsources.com
Enterprises are running faster than their leaders can evolve. Boards demand AI-powered growth, while employees crave purpose and job stability....
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Check out my latest podcast with @profgalloway Prof G: Rage, Reform, and Reclaiming America
linkedin.com
I recently got to host Scott Galloway, Professor of Marketing at NYU Stern School of Business and host of the Prof G and Pivot Podcasts, at the HFS Summit, New York. If you don't know much about...
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“This is the moment to rewrite the American story.” Prof G (@profgalloway) joins @pfersht to talk rage, reform & reclaiming the future. 🎧 New podcast now live: Phil Meets Prof G: Rage, Reform, and Reclaiming America Apple: https://t.co/81tKuYTNqk… Spotify:
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AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm @DanaDaherr @saurabh_hfs @iamravikumars @HFSResearch > https://t.co/qICoRQnEZg
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AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm
horsesforsources.com
Enterprises are running faster than their leaders can evolve. Boards demand AI-powered growth, while employees crave purpose and job stability....
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Start measuring your AI Velocity Gap before your market measures it for you…
horsesforsources.com
On Sunday, employees live the AI dream: frictionless, instant, empowering. They connect Gmail, Calendar, and OpenTable without asking permission. They...
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