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European Consumer Centres Network Profile
European Consumer Centres Network

@ECC_web

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The #ECCNet provides information on European #consumerrights and 100% free assistance on cross-border consumer issues πŸ‡ͺπŸ‡ΊπŸ’™

Europe
Joined April 2016
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@ECC_web
European Consumer Centres Network
9 months
With the support and enthusiasm of our network, the ECC-Net is ready to take on the challenges and opportunities of a digital future. Together, we will continue to innovate and protect European consumers’ rights! πŸ’ͺ #DigitalEurope #ConsumerProtection.
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@ECC_web
European Consumer Centres Network
9 months
This successful event was a collaboration between @EVZ_Deutschland and @ECC_BG. πŸ‡§πŸ‡¬ A special thank you to the Bulgarian team for being fantastic hosts and ensuring a smooth and well-organised event! This is what effective cross-border teamwork looks like! #ECCFamily.
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@ECC_web
European Consumer Centres Network
9 months
We extend our thanks to our experts, Etien Yanev and Martin Petrov, for their energetic and inspiring presentations. Their insights on practical AI tools will undoubtedly impact how we approach communication and digital outreach in the future. #AIExperts #TeamECC
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@ECC_web
European Consumer Centres Network
9 months
Directors also had a dedicated session to explore AI’s potential in our cross-border complaint management. We discussed how AI could make case-handling between our centres more efficiently, benefiting consumers throughout Europe. #ConsumerRights #AIFuture.
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@ECC_web
European Consumer Centres Network
9 months
The workshop featured Foundational Courses, Deep Dives, and Snapshot Sessions to build a comprehensive understanding of AI. Participants then had the opportunity to apply this knowledge. .
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@ECC_web
European Consumer Centres Network
9 months
. content creation to better inform and protect consumersβ€”before issues arise. A big thank you to everyone who joined us! πŸ‡ͺπŸ‡Ί #AI #ConsumerProtection
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@ECC_web
European Consumer Centres Network
9 months
The ECC-Net is preparing for the future by exploring the potential of AI to improve our communications work! πŸ—£οΈ During our AI Communication Workshop, with around participants from across Europe, we focused on how AI can enhance press relations, social media, and .
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@ECC_web
European Consumer Centres Network
1 year
#ECCNet calls on European influencers to protect young consumers from misleading online adverts and hidden deals on #SaferInternetDay . πŸ‘‰ @EU_EISMEA @dreynders . 5/5
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@ECC_web
European Consumer Centres Network
1 year
Watch out for non-compliant #healthclaims πŸ’Š. 4/5
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@ECC_web
European Consumer Centres Network
1 year
Say no to promoting hazardous products through advertising πŸ™…. @UK_SIC. 3/5
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@ECC_web
European Consumer Centres Network
1 year
Influencers must clearly state when their content is an advertisement 😌. @EU_Consumer @EU_Justice @safeinternetday . 2/5
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@ECC_web
European Consumer Centres Network
1 year
Thank you for helping protect influencers' followers on #SaferInternetDay πŸ“±πŸ›‘οΈ. If you spot influencers breaking the rules, direct them to the #InfluencerLegalHub of the @EU_Commission. Learn more.➑️ #ECCNet #InfluencerMarketing #HealthClaims. 🧡1/5
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@ECC_web
European Consumer Centres Network
1 year
RT @safeinternetday: πŸ™‹β€β™‚οΈπŸ™‹β€β™€οΈAre you ready for @safeinternetday 2024? . We prepared a gallery of resources to help you celebrate #SID2024 i….
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@ECC_web
European Consumer Centres Network
2 years
Consumers can uncover shipping options for parcels sent across the EU using the EU Commission's "#ParcelPrice Transparency Tool". πŸŒπŸ“¦πŸ‘‡ #SaveOnDelivery.
@EU_Growth
Internal Market, Industry, Entrepreneurship & SMEs
2 years
🎁This Christmas, surprise your loved ones living abroad with gift & save on delivery costs with our Parcel Price Transparency Tool, featuring 40,000 tariffs from 250+ postal service providers. Unlock seamless gifting here: #SaveOnDelivery #SingleMarket
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@ECC_web
European Consumer Centres Network
2 years
#BlackFriday tip 7⃣. It may sound simple, but it's a powerful reminder amidst the Black Friday chaos – every purchase consumers abstain from is a win for the #environment and their wallet πŸŒπŸ’°. #ECCNet
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@ECC_web
European Consumer Centres Network
2 years
#BlackFriday tip 6⃣. The @EU_Commission found in Jan. that 148 out of 399 online shops audited used manipulative practices, known as #darkpatterns. Consumers, stay vigilant against these tactics πŸ₯Έ. Read more πŸ‘‡. @dreynders @EU_Consumer @EU_Justice #ECCNet
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@ECC_web
European Consumer Centres Network
2 years
#BlackFriday tip 5⃣. Beyond discount seasons, consumers might encounter online shops employing #dropshipping πŸ“±πŸ“¦. While a legal model, it comes with distinct drawbacks . Discover what these disadvantages are and how to navigate them.πŸ‘‰ @anna_cavazzini
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@ECC_web
European Consumer Centres Network
2 years
#BlackFriday tip 4⃣. Consider your credit card as a secret weapon when #shopping. With it, you can initiate a #chargeback procedure, allowing you to cancel certain payments for added peace of mind πŸ’³βœ¨. @ECCFrance @ForbrukerEuropa @ECC_Nederland #ECCNet @UE_Luxembourg
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@ECC_web
European Consumer Centres Network
2 years
#BlackFriday Tip 3⃣. When buying from a new online shop, it's crucial to consider the available payment methods πŸ’³πŸ€“. If the only option is prepayment, consumers may want to explore alternative choices for a safer transaction. #consumerreights #CyberMonday #ECCNet @EU_Commission
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@ECC_web
European Consumer Centres Network
2 years
#BlackFriday Tip 2⃣. When shopping online, trying on products isn't possible. The good news for consumers: They have two weeks to return their online purchases 😎. Learn more about this European consumer right.πŸ‘‰ @NilsBehrndt @beuc @moniquegoyens
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