European Consumer Centres Network
@ECC_web
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The #ECCNet provides information on European #consumerrights and 100% free assistance on cross-border consumer issues 🇪🇺💙
Europe
Joined April 2016
With the support and enthusiasm of our network, the ECC-Net is ready to take on the challenges and opportunities of a digital future. Together, we will continue to innovate and protect European consumers’ rights! 💪 #DigitalEurope #ConsumerProtection.
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This successful event was a collaboration between @EVZ_Deutschland and @ECC_BG. 🇧🇬 A special thank you to the Bulgarian team for being fantastic hosts and ensuring a smooth and well-organised event! This is what effective cross-border teamwork looks like! #ECCFamily.
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We extend our thanks to our experts, Etien Yanev and Martin Petrov, for their energetic and inspiring presentations. Their insights on practical AI tools will undoubtedly impact how we approach communication and digital outreach in the future. #AIExperts #TeamECC
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Directors also had a dedicated session to explore AI’s potential in our cross-border complaint management. We discussed how AI could make case-handling between our centres more efficiently, benefiting consumers throughout Europe. #ConsumerRights #AIFuture.
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The workshop featured Foundational Courses, Deep Dives, and Snapshot Sessions to build a comprehensive understanding of AI. Participants then had the opportunity to apply this knowledge. .
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. content creation to better inform and protect consumers—before issues arise. A big thank you to everyone who joined us! 🇪🇺 #AI #ConsumerProtection
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The ECC-Net is preparing for the future by exploring the potential of AI to improve our communications work! 🗣️ During our AI Communication Workshop, with around participants from across Europe, we focused on how AI can enhance press relations, social media, and .
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#ECCNet calls on European influencers to protect young consumers from misleading online adverts and hidden deals on #SaferInternetDay . 👉 @EU_EISMEA @dreynders . 5/5
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Influencers must clearly state when their content is an advertisement 😌. @EU_Consumer @EU_Justice @safeinternetday . 2/5
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Thank you for helping protect influencers' followers on #SaferInternetDay 📱🛡️. If you spot influencers breaking the rules, direct them to the #InfluencerLegalHub of the @EU_Commission. Learn more.➡️ #ECCNet #InfluencerMarketing #HealthClaims. 🧵1/5
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RT @safeinternetday: 🙋♂️🙋♀️Are you ready for @safeinternetday 2024? . We prepared a gallery of resources to help you celebrate #SID2024 i….
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Consumers can uncover shipping options for parcels sent across the EU using the EU Commission's "#ParcelPrice Transparency Tool". 🌐📦👇 #SaveOnDelivery.
🎁This Christmas, surprise your loved ones living abroad with gift & save on delivery costs with our Parcel Price Transparency Tool, featuring 40,000 tariffs from 250+ postal service providers. Unlock seamless gifting here: #SaveOnDelivery #SingleMarket
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#BlackFriday tip 7⃣. It may sound simple, but it's a powerful reminder amidst the Black Friday chaos – every purchase consumers abstain from is a win for the #environment and their wallet 🌍💰. #ECCNet
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#BlackFriday tip 6⃣. The @EU_Commission found in Jan. that 148 out of 399 online shops audited used manipulative practices, known as #darkpatterns. Consumers, stay vigilant against these tactics 🥸. Read more 👇. @dreynders @EU_Consumer @EU_Justice #ECCNet
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#BlackFriday tip 5⃣. Beyond discount seasons, consumers might encounter online shops employing #dropshipping 📱📦. While a legal model, it comes with distinct drawbacks . Discover what these disadvantages are and how to navigate them.👉 @anna_cavazzini
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#BlackFriday tip 4⃣. Consider your credit card as a secret weapon when #shopping. With it, you can initiate a #chargeback procedure, allowing you to cancel certain payments for added peace of mind 💳✨. @ECCFrance @ForbrukerEuropa @ECC_Nederland #ECCNet @UE_Luxembourg
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#BlackFriday Tip 3⃣. When buying from a new online shop, it's crucial to consider the available payment methods 💳🤓. If the only option is prepayment, consumers may want to explore alternative choices for a safer transaction. #consumerreights #CyberMonday #ECCNet @EU_Commission
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#BlackFriday Tip 2⃣. When shopping online, trying on products isn't possible. The good news for consumers: They have two weeks to return their online purchases 😎. Learn more about this European consumer right.👉 @NilsBehrndt @beuc @moniquegoyens
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