DoorDash Help
@DoorDash_Help
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We are committed to the needs of our customers and appreciate your patience. Please Chat via link below.
Joined July 2015
Thanks for your patience! Our Mother’s Day promo is back up and running now.
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Heads up — our Mother’s Day promo is temporarily paused. We’re working on it — hang tight!
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Our team is working to restore an issue some DashPass members experienced during recent orders. We’re sorry for the inconvenience. Users who didn't receive their DashPass benefits during this time will receive account credits in the amount of their missed benefits.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!
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Customers who placed an order and paid the full amount because the promo did not successfully apply will receive a refund for the amount they were overcharged.
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Due to overwhelming demand for the @Wendys Biggie Power Hour promotion, we experienced an outage across our platform that affected all users. We sincerely apologize for any inconvenience and frustration that you may have experienced as a result.
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We are currently experiencing issues with our consumer platform. We are working to resolve this as quickly as possible. Thank you for your patience.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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Attention Dashers! Tax season is fast approaching. Have questions on when you’ll receive your 1099 and want all of the answers at your fingertips? The Dashers Guide to Taxes was made just for you. Learn how to avoid delays this season here:
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We are currently experiencing issues with our consumer platform. We are working to resolve as quickly as possible. Thank you for your patience.
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Our service has been restored and we are currently Dashing all outstanding orders. Our apologies for any inconvenience!
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We’re currently experiencing issues with the DoorDash platform. Please know that we’re doing everything we can to resolve this as quickly as possible. Thanks for your patience and for being a loyal DoorDash customer!
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