DellCares
@DellCares
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Following
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Statuses
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Dell's Social Media 24X7 Global Support. We're here to listen, help & provide proactive info to our customers. Order Status:
Austin TX
Joined September 2008
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@Louis_Tomlinson
Hi Louis, we certainly can. Please follow & DM your Purchase ID or order nbr & your questions. Thanks so much, SV
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@thecyberbully13
Hi,
Since the system is out of warranty and you had contacted us two years ago, we are unable to cover the issue under the warranty.(1/3)
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⚡ Your system won't start, but is it because it's not getting power or because it won't POST?
🤓 Understanding the difference will help you get your system back running again quicker.
👨🏼💻 Let our techs explain the differences to you.
#DellTips
3
9
199
🧠 What does a "bad pool header" error message mean?
#BSOD
Our techs answer and explain what to do to resolve this error:
#DellTips
#DellAnswers
2
12
171
🤷 Agents and techs talk about "blue screens" but what are they and what causes them?
⬇️ Watch, and we'll explain what a blue screen is, why they happen, and how you can recover from one.
#DellTips
5
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🏄 Improve how your
#Windows10
PC runs!
🤓 Our agents have ideas to help !
Tips to improve system performance: ➡️ ⬅️
#DellTips
#WindowsTips
6
4
145
⬜ Seeing a blank screen when you power up your PC?
👨🏼💻 We can help with that!
⬇️ Find out how to troubleshoot, and fix, a blank screen.
#DellTips
1
7
146
Adjusting
#RefreshRate
on a
#monitor
can help:
✔️ Stop screen flickering
✔️ Reduce eye strain (and headaches)
✔️ Improve
#gaming
experience
Click to learn more: >> <<
#DellTips
#WindowsTips
3
3
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📶 We have tips on how to optimize your
#WiFi
network for the fastest, cleanest, signal.
Find more tips here:
4
7
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144
⌨️ Is your USB or
#Bluetooth
#keyboard
not being detected?
🤓 Our techs answer your questions on what to do to resolve keyboard problems
Find more info on troubleshooting keyboard issues here:
➡️ ⬅️
#DellTips
#DellAnswers
2
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📶 Our agents are asked "why is my
#WiFi
signal strength weak?:"
Here is their answer:
Find more info on wireless interference here:
0
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🏂 Get the most out of your
#Dell
PC.
🎚️
#SupportAssist
can optimize your PC to run at its best.
Learn more... 👉 👈
#DellTips
#WindowsTips
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💬 Ask questions, get answers. Find
#HowTo
articles and best practice tips.
The new
#Dell
#Community
Forums.
Join. Learn. Earn.
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📷 Need to take a
#screenshot
?
🎞️ It's easy to do in
#Windows10
Scroll through, and we'll show you how:
Click for more details: > <
#DellTips
#WFH
#WindowsTips
4
10
110
👩💻 Setting up a home office with multiple monitors?
😌 It's easy to do in
#Windows10
and can make life much simpler.
Here is how: ➡️ ⬅️
#DellTips
#WFH
#HowTo
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🔋 Your
#battery
powers your mobile device throughout your busy day.
🧑🏽Learn how to check its health.
Click for more info: > <
#DellTips
#WindowsTips
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👎 Nobody likes when
#Windows
crashes, but a
#BSOD
provides useful info.
Learn more: 👉 👈
#DellTips
#WindowsTips
23
3
103
🖥️ Want to use two or more monitors in your
#WFH
office?
👀 Watch, and see
#HowTo
configure multiple monitors in
#Windows10
Find more info: 👉 👈
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🗚 Onscreen text hard to read?
You can easily increase or decrease font and icon size in
#Windows10
.
#DellTips
Learn more here: ➡️ ⬅️
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❌ Weak signal?
❌ Slow internet speeds?
❌ No available networks?
Our agents have some tips to help improve your WiFi connection.
Click for more: 👉 👈
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☄️ Want to speed up your system?
👩🏿💻 Learn how to uninstall unused
#apps
to speed up
#Windows10
More info: ➡️ ⬅️
#DellTips
#Windowstips
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📱 Wirelessly integrate your smartphone with your
#Dell
PC.
📥 Download Dell
#MobileConnect
Click to learn more: > <
#DellTips
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Laptop isn't detecting your battery? 😧
✔️ Restarted your system
✔️ Removed and replaced your battery
Battery still undetected? Try this:
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🖧 Unsure
#HowTo
connect to your home
#WiFi
network?
#Windows10
makes it easy!
Click for more info... >> <<
#DellTips
#WindowsTips
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❌ Can't access email, browse the web, or stream music?
🛠️ Fix most common
#WiFi
issues.
Start here: >> <<
#DellTips
#WindowsTips
#Wireless
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🔇 Did you know that you can easily change your default
#audio
device, and other settings, in
#Windows10
?
👇 These images will show you how.
For more audio help: >> <<
#DellTips
#WindowsTips
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🚚 Waiting for your
#Dell
order to be delivered?
🚵 You can quickly and easily track your order status online, from anywhere!
➡️
0
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🎧 Did you know you can test your
#headphones
(or external speakers) before you log into that important call?
Watch to learn how.
More
#audio
help can be found here: << <<
#DellTips
#WindowsTips
#WFH
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🤳🏽 Having problems with the
#webcam
on your PC?
Watch, and we'll show you some tips on how to
#troubleshoot
webcam issues.
Dell Webcam Support: > <
#DellTips
#TechTips
#WFH
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💂 Not satisfied with your 3rd party
#antivirus
and want to remove it??
⬇️⬇️⬇️ Here is how:
Click for more info: 👉 👈
#DellTips
#WindowsTips
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The most prestigious award of this
#AwardsSeason
- 2018
#StevieAwards
#CustomerService
Department of the Year.
Your vote makes the difference! Vote for
#DellTechnologies
!
@TheStevieAwards
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🖋️ Did you purchase
#Microsoft
#Office
with your new
#Dell
PC?
Let us show you
#HowTo
activate it.
Learn more... 👉 👈
#DellTips
#WFH
#Windowstips
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ℹ️ Updating your
#GPU
driver help sresolve
#overheating
problems.
Watch for more tips to keep your system cool.
#DellTips
Find
#drivers
at: 👉 👈
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🧰
#Windows
#Updates
can help resolve many problems, including
#display
issues.
Here is how to update your PC:
#DellTips
#WindowsTips
Learn more: 👉 👈
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❌ Did you receive a message about a hard drive error?
⚒️
#Dell
's
#SupportAssist
app can help you fix that!
Learn more: ➡️ ⬅️
#DellTips
#TechTips
3
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🌬️ Keep your system running smoothly with routine
#maintenance
.
ℹ️ Here are some tips that can help.
Find helpful tips here: > <
#DellTips
#TechTips
1
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⬜ Seeing a blank screen when you power up your PC?
👨🏼💻 We can help with that!
⬇️ Find out how to troubleshoot, and fix, a blank screen.
Learn more: ➡️ ⬅️
4
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💤 Is your system going to sleep when you don't want it to?
☕ Don't give it coffee! Adjust it's power settings
Watch and learn how.
#DellTips
5
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🚶 Is your
#Windows10
PC running a bit slow?
👨🏽💻 We can help!
Here are some tips on troubleshooting slow performance:
👉 👈
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💺 Want to be more relaxed while working from home?
We have 3️ tips on how to make your chair more comfortable.
More
#ergonomic
tips: > <
#DellTips
#WFH
5
1
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🐢 Is your PC a little slow to get started in the morning?
Click here for tips on how to troubleshoot slow performing or slow starting PCs: 👉 👈
#DellTips
#WindowsTips
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⏹️
#Windows10
isn't shutting down correctly?
🌠 Turning off Fast Startup may help
Click for more details...
#DellTips
#WindowsTips
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For our military servicemen and servicewomen, past and present, we humbly say
#ThankYou
.
#VeteransDay
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@GamersNexus
Hello, I see you are looking for technical assistance. If you need our help, you can follow
@DellCares
and start a direct message with us and we will be happy to assist you.
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🔋 Did you know you can check the health of your
#battery
by running a power report in
#Windows10
?
Click to learn more: >> <<
#DellTips
#WindowTips
5
1
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📶 We have tips on how to optimize your
#WiFi
network for the fastest
#internet
and cleanest signal.
More tips here: 👉 👈
#DellTips
#WindowsTips
#Wireless
2
1
46
🌬️ Keep your system running smoothly with routine
#maintenance
.
ℹ️ Here are some tips that can help.
More helpful tips here: > <
#DellTips
#WindowsTips
1
4
48
ℹ️ Did you know there are two types of
#Windows
updates?
📘 Watch to learn what they are.
More
#Windows
help: > <
#DellTips
#WindowsTips
6
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🌡️
#Overheating
is the bane of electronic equipment.
👩🏽💻 Our agents have tips on keeping your PC cool to maximize its life.
More help with overheating:
👉 👈
#DellTips
#Techtips
#WFH
3
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Wishing our customers, colleagues, their friends, and families a fantastic and safe
#HappyNewYear
, wherever you are.
#Goodbye2017
#Hello2018
5
8
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It's
#DellCares
birthday!
Eight great years of helping our wonderful
#Dell
customers around the world. You are the real MVPs!
#ThankYou
👏
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⏳ Waiting. Waiting. Waiting!
😤 Very little is as frustrating as waiting for a slow cursor to catch up to you!
⬇️ Learn how to adjust your cursor speed and stop the madness!
#DellTips
2
13
47
🤔 Did you know that updating
#Windows
can help resolve problems with a noisy fan?
⬇️ Scroll through, and we'll show you how:
Click for more fan help...
#DellTips
#TechTips
#WindowsTips
2
2
47
📦 Your new
#Dell
PC has arrived!
1️⃣ One of the first steps is updating your drivers using
#SupportAssist
Tips to get started: >> <<
#DellTips
#WindowsTips
2
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🏎️ Freeing up space on your hard drive can boost system performance.
📽️ Watch to learn how.
Click for more tips...
#DellTips
#TechTipsDellcares
3
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Do you have questions about:
✔️ Delayed orders
✔️ Invoices and receipts
✔️ Shipping and delivery
Our Order FAQ has your answers.
Click here: 👉 👈
6
2
42
🔷 Blue screen crashes on your
#Windows10
system?
👀 Learn how
#SupportAssist
can help you analyze the crash.
Click for help: >> <<
#DellTips
#WindowsTips
#BSOD
1
4
48
🔧 Learn how to run
#Dell
's
#SupportAssist
app that can optimize, update, and maintain your PC.
Click here for the SupportAssist User Guide: 👉 👈
2
1
46
@grlaImighty
We understand you are frustrated. Please click in the address bar or the search box and let us know if you are able to type.^TM
2
5
42
Causes of
#powersurges
, the potential damage they can do, and how a surge protector works to protect your electronic equipment.
#TechTips
3
14
37
🖧 Unsure
#HowTo
connect to your home
#WiFi
network?
#Windows10
makes it easy!
Click for more info... >> <<
#DellTips
#WindowsTips
4
2
39
👨🏽💻 Need help finding out why your
#Windows10
system crashed?
📓 Learn
#HowTo
view automated problem reports to find the cause.
Click for more help 👉 👈
#DellTips
#WindowsTips
2
2
42
For everyone celebrating the occasion, have a joyous and wonderful
#ChineseNewYear
#LunarNewYear
#YearOfTheDog
2
20
42
👩🏾💻
#Microsoft
can help if your system crashes with a
#BlueScreen
error.
Find their first steps here:
#DellTips
#TechTips
#BSOD
1
5
39
3
3
39
🖧 Did you know you can use your
#Windows10
PC as a mobile
#hotspot
?
🤓 It's easy, and here is how.
Click to learn more...
#DellTips
#WindowsTips
4
4
41
📆 Unhappy with how your
#Windows10
PC is running?
Set it back to a date when it was better.
Learn more about Windows Restore: ➡️ ⬅️
#DellTips
#WindowsTips
0
4
39
🎮 Game better!
📽️ Update the
#driver
for your video card to get the best FPS and
#gaming
experience
👇 Watch and see how easy it is to do:
More gaming tips: 👉 👈
#DellTips
#WindowsTips
5
3
38
@linuswilson
Could you kindly provide us the registered owner's name and the order number or the Dell purchase ID in order to review the status to assist you?
-Oota
26
3
42
🎶 Keep your music or streaming shows crystal clear.
Watch for tips on how to maintain high quaility
#audio
and sound.
Learn more: ➡️ ⬅️
#DellTips
#WindowsTips
4
1
37
👩💻 Do you have repairs or parts scheduled for your
#Dell
PC?
These images will explain how to track your Service Request online.
Click here for more help with service requests: ➡️ ⬅️
29
3
36
🧟 Your
#PC
running slow?
⚙️ Learn how to
#optimize
your system using
#SupportAssist
.
Click for more info: ➡️ ⬅️
4
3
37
🎧 Need to get on a conference call?
ℹ️ Let us show you how to pair
#Bluetooth
#headphones
to your PC
Learn more about bluetooth devices and
#Windows10
: > <
#DellTips
#WFH
0
3
32
💻 There are times when you have to update or upgrade Windows, and with the upcoming release of
#Windows11
it's important to know the difference.
0
1
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🗂️ Multitasking made easier!
Learn about
#Windows11
Snap Layouts:
#DellTips
#WindowsTips
Click for more info: >> <<
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