Do you know why some customers decide to leave? . Understanding early warning signs can help you predict and reduce your #CustomerChurn. We have built a massive guide to help you keep more customers 👉 #csat

Take a look at our step by step #guide to creating the ultimate customer journey map. We look at best practices, industry specific templates, examples and much more 👉 #CX #CSAT #JourneyMap

This is the ultimate guide to #CustomerSuccess, it answers any question you may have about customer success and so much more. Read more: #customer-experience #cx #success

We talk a lot about #CustomerSatisfaction, and we often think #CSAT is common knowledge. Unfortunately, that is not always the case. We have put together a mammoth guide on everything you need to know about CSAT and packed it full of resources. Enjoy 👉

💭 Are you using pulse surveys? Every team should be using them 👉 ✅️ What are #PulseSurveys.✅️ What makes a pulse survey so effective.✅️ Most effective questions to ask.✅️ 10 pulse survey examples.✅️ #EX Best practices

What is instant feedback? Why is speed so important in gathering feedback? 👉 "Customer feedback (and employee feedback) is like catching fish." - Read the full blog here. #CSAT #instantfeedback #speedyfeedback

Customer Thermometer's 5 star guide to gathering customer feedback is here 👉 . #CustomerFeedback should be the guiding light for any business, it should drive improvements to your #CustomerJourney and #CustomerExperience. If it is not, something is wrong

Happy Easter from the whole Customer Thermometer family 👉

It's nearly #Easter! To help you celebrate #ThermometerThursdays is giving you some #EasterEgg themed icons to download and use 👉 . There is more than 1 delicious egg set to choose from. #HappyHunting #TreasureHunt #CX #CSAT #Feedback

To help you celebrate the #Easter season #ThermometerThursdays is giving you some #EasterEgg themed icons to download and use 👉 There is more than 1 delicious egg set to choose from #HappyHunting #TreasureHunt #CX #CSAT #Feedback

The Ultimate Guide to #CustomerRetention is now complete! You officially have no excuse for losing any customers. Thank us later 😉

Do you know the 5 types of customer journey maps? Are you using the right one?. Take a look at our step by step #guide to creating a customer journey map, best practices, industry leading templates, examples and more 👉 #CX #CSAT #JourneyMap

💭 Are you using pulse surveys? They are one of the best tools every team should be using 👉 ✅️ What are #PulseSurveys.✅️ What makes a pulse survey so effective.✅️ Most effective questions to ask.✅️ 10 pulse survey examples.✅️ #EX Best practices

Part 6 of the Ultimate Guide to #CustomerRetention is here! 👉 Learn About: .✅️ The 12 Customer Retention Techniques .✅️ How to start using customer retention techniques. #marketing #guide #CX #CSAT

How are you enjoying the current #FuelPrices? . Not all feedback will be good. Learn how to deal with negative feedback 👉 #ThermometerThursdays is a great source of inspiration in gathering #CustomerFeedback 👉 #cx #surveys

"No! No, no, not 6! I said 7. Nobody's comin' up with 6. You can't even get your heart going in 6. 7 is the key number!". Every month, we scour the world for the 7 gems of the customer service world and deliver them to you in #Lucky7's 👉 .#csat #nps #cx

Do you know about the 6 ways to improve your brand experience?. Take a look at our comprehensive guide to #BrandExperience and find out why it is the focus for most companies in 2022 👉 . #CX #CSAT #BX #brand #brandguide

Part 5 of the ultimate guide to #CustomerRetention has landed! 👉 Learn About: .✅️ How it differs from customer acquisition marketing.✅️ The 7 customer retention marketing strategies and how to master each one. #marketing #guide #CX #CSAT

Show your support for @comicrelief by wearing your #RedNose on #RedNoseDay. That includes dressing up your feedback icons appropriately 🔴 Download your set here 🔴 There are 4 FREE #RedNose inspired icon sets to choose from #ComicRelief #CX #CSAT #Emoji

#ThermometerThursdays is helping you celebrate #RedNoseDay 🔴 by giving you some #RedNose icons to download and use when getting feedback. Give them a go 👉 There are 4 FREE #RedNose inspired icon sets to choose from #ChooseWisely #CX #CSAT #Feedback