Consumer Council for Northern Ireland
@ConsumerCouncil
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We are Northern Ireland's statutory consumer body. For unresolved complaints: ☎️ Freephone 0800 121 6022 💻 Email [email protected]
Northern Ireland
Joined February 2010
🚌🚃 Summer travel tip: check public transport timetables. If you are planning to use public transport for any part of your journey, check holiday timetables. #summertravel
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Have you made a complaint to your energy supplier but haven’t received a satisfactory response?.Get in touch with us. We can investigate➡️ billing issues, customer service failings or problems with your meter. Ways to contact us⬇️.☎️ 0800 121 6022.✉️
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✈️Check out 'Plane Facts', our guide with all you need to know about:.🟣your rights if your flight is delayed or cancelled.🟣what to do if your luggage is lost, damaged or delayed.🟣complaining to an airline and more.➡️
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If you have an unresolved complaint about energy, water, transport or postal services in Northern Ireland, we may be able to help. We provide a free and independent advice and support service to local consumers as well as taking on complaints on their behalf. Find out more about
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Average petrol and diesel prices in #NorthernIreland this week:.➡️128.0p /litre for petrol.⬇️133.7p /litre for diesel.Find the cheapest prices near you using our Fuel Price Checker -
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The average price of 500 litres of home heating oil in #NorthernIreland is down this week to £285.64. ➡️ View this week’s average prices for 300, 500 and 900 litres in your local area by using our home heating oil price checker tool -
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Understanding consumer attitudes towards travel is key to achieving a sustainable and inclusive transport system. We encourage everyone to engage with and respond to the @deptinfra consultation on the draft Transport Strategy 2035.
The draft Transport Strategy 2035 consultation is now live!. We spoke with Michelle & Karen from the @consumercouncil “our research shows consumers aspire to be greener in their transport choices”. Find out more and have your say here:
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✈️⛴️ Airports, airlines and ferries in the UK and EU are required to provide assistance to passengers with a disability or reduced mobility. All disabilities are covered including hidden ones. Book assistance in advance to ensure availability. More info ➡️
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⛴️✈️Summer travel tip: know your rights. Brush up on your consumer rights when it comes to delayed or cancelled flights or sailings. You may be entitled to a refund and compensation. Full details
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We have been made aware of a QR code scam relating to RingGo machines which are used to pay for parking in Council owned car parks. These RingGo pay and display machines take cash for payment, however for anyone wishing to pay for parking via the RingGo app, they should download.
🚨 Scam Warning – Pay & Display Machines 🚨. Fake QR codes for the RingGo app reported in Belfast. ⚠️ DO NOT scan QR codes on machines – they’re not official. ❗ RingGo will NEVER ask you to scan a QR code. 📍 Report sightings in Fermanagh or Omagh: 0300 303 1777. #ScamAlert
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As part of #VulnerabilityWeek2025 we attended the latest Consumer Engagement and Advisory Panel hosted and chaired by the consumer protection team at the Utility Regulator @UREGNI . The session also saw representatives from @Economy_NI, @NIElectricity and the Utility Regulator.
Our Consumer Protection Team were pleased to host and chair the latest Consumer Engagement and Advisory Panel meeting today at our offices in Belfast. The session saw representatives of @ConsumerCouncil, @Economy_NI, @NIElectricity and @UREGNI gather to discuss support measures
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✈️⛴️🚌🚉 If you have problems with airlines, ferry travel, or public transport this summer we may be able to help. If you have an issue with a transport provider in Northern Ireland, make a complaint to them first to give them the opportunity to put things right. If you are
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📢Our consumer newsletter is out now! .We have information this month on:.- summer travel.- Buy Now Pay Later (BNPL).- how we can help with your complaint.- Net Zero.
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The average price of 500 litres of home heating oil in #NorthernIreland has risen this week to £315.15. ➡️ View this week’s average prices for 300, 500 and 900 litres in your local area by using our home heating oil price checker tool -
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Average petrol and diesel prices in #NorthernIreland this week:.⬆️128.0p /litre for petrol.⬆️133.9p /litre for diesel.Find the cheapest prices near you using our Fuel Price Checker -
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🚌🚆Important information from @Translink_NI on timetable changes ⬇️.
Timetable changes to Translink services on 12th & 14th July 2025. 🚌 🚅. ℹ️ Please be sure to plan your journey in advance 👉
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RT @Translink_NI: Timetable changes to Translink services on 12th & 14th July 2025. 🚌 🚅. ℹ️ Please be sure to plan your journey in advance….
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We welcome the draft Transport Strategy 2035 consultation which was launched yesterday by the Department for Infrastructure @deptinfra . The plan highlights the importance of transport as a social, economic and environmental enabler and establishes a set of priorities for the.
Minister @LizKimminsSF has launched the draft Transport Strategy 2035 consultation, which is open for 12 weeks. 📣 Have your say & help shape transport’s direction of travel. 📌 Find out more here: 📌 Take part in the consultation:
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📙 Passport application advice - apply as early as possible. Travelling this year? Make sure your passport is up to date. If applying for a new or renewed passport, apply as soon as possible. Further travel advice ⛴️✈️
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