For YEARS, @MrBeast has been secretly running his entire empire on @SlackHQ! 💥 The cat’s out of the bag, Jimmy— sorry! 😂❤️

What happens when an AI agent goes rogue — and no one’s watching? In most orgs, AI agents are being deployed like interns with root access — no onboarding, no ID, no oversight. They're approving transactions. Pulling sensitive data. Making decisions. https://t.co/Cb1CsiygP6

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The Real Crisis Isn’t Complexity — It’s Blindness. “We pushed 87 Salesforce changes last quarter — and still couldn’t answer what broke.” A Fortune 500 CIO told me that last spring. One line that sums up modern governance perfectly.

AI is forcing a choice: suffer, or benefit. Embrace AI to grow and revisit your purpose. It can accelerate hidden talents and create new opportunities. The key? Emotional intelligence, flexibility, and a growth mindset. #AI #FutureofWork

Critical and systems thinking are more important than ever. How people process information reveals more than just having the 'right' answer. It's about translating info in a novel, human-centered way. #CriticalThinking #SystemThinking

You can’t automate what you don’t understand. You can’t govern what you can’t see. You can’t scale what you can’t trust. For years, Salesforce has been positioned as the System of Truth. But in the age of AI and automation, truth alone isn’t enough. Truth records what happened.

The Traditional Salesforce Center of Excellence Is Dead Truth: The classic Salesforce Center of Excellence (CoE) was built for a slower world. A committee defined standards, managed releases, and enforced policy. It worked — when change moved quarterly, not daily.

Imagine leaders sharing their failures publicly. It shows it's okay to push boundaries and supports risk-taking—unlocking grit and creative problem-solving that's been stifled. #Leadership #Innovation

Confidence is the new control plane for AI. Not more data — trusted data. Clean. Ethical. Grounded in truth.

From Truth to Trust. Salesforce gave us the System of Truth. Agentforce delivers the System of Action. But the future demands something more — a System of Confidence. That’s why we built Confidence OS™ — https://t.co/HDbqBUIJJk

From AI hype to healthcare impact Before any AI initiative begins, the most overlooked step is visibility and awareness — understanding where AI fits, who it serves, and how it aligns with business outcomes. Without that foundation, even the best agents fail to gain traction.

CIOs should focus on hiring individuals with future potential, investing in their growth for the company's long-term success, rather than merely filling immediate roles. #leadership #talentacquisition

AI can’t create confidence — not without clarity and context first. Most Salesforce AI projects don’t fail because Einstein or GPT underperform — they fail because leaders can’t see what’s really happening beneath the surface.

The Hidden Tax in Your Salesforce Org: Field Chaos → Org Debt Truth: Every “quick” Salesforce change feels productive — until your org slows to a crawl. Each extra field, automation, or validation rule looks like progress, but beneath the surface, it’s adding drag.

Success hinges on business acumen, persuasive communication, and AI strategy. These skills help navigate executive resistance and leverage technology effectively. #leadership #AIstrategy

“Our dashboards were so inconsistent that leaders went back to Excel.” That’s not a data problem — it’s a governance problem. When ownership is unclear, trust dies. Governance isn’t a project; it’s a people discipline. #Salesforce #DataTrust #Governance #CRM

"Our admins spend 40% of their time undoing automation no one remembers building." That line — shared by a CIO at a recent Trailblazer meetup — drew uneasy laughter across the room. Every Salesforce leader there knew exactly what he meant.

Tech debt is the new legacy — and it’s quietly blocking your AI future. AI doesn’t fail because of algorithms. It fails because of architecture. Innovation demands clarity. It’s time to retire debt before you deploy intelligence. #AI #CIO #TechStrategy #DigitalTransformation

The silent killer of Salesforce ROI in 2025 isn’t bad data or weak adoption — it’s technical debt. Every shortcut compounds. Every quick fix slows innovation.