Concentrix
@Concentrix
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A global technology and services leader — Solution-focused. Tech-powered. Intelligence-fueled.
300,000+ Staff
Joined August 2008
Join us at AWS re:Invent 2025 to explore The AI Advantage: How We Elevate Customer Journeys https://t.co/EachSsYuPb
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Your customer experience tech stack shouldn’t slow your teams down. iX Hero streamlines your advisor experience into one AI-powered platform — unifying data, simplifying workflows, and making every customer interaction smarter. https://t.co/bulbRfKVsi
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ICYMI: We were recently named the Highest Designated Leader for the second year in a row in @EverestGroup’s B2B Sales Services PEAK Matrix® Assessment 2025 🏆 Read the full report: https://t.co/MaoY5iXVRe
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Confidence isn’t luck, it’s trained. With iX Hero Roleplay, teams sharpen real-world skills through AI-powered simulations—whether in sales, leadership, or customer experience. Train like it matters. Perform like a pro. Discover iX Hero Roleplay: https://t.co/bulbRfKVsi
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The future of business isn’t just digital, it’s sustainable. We are honored to be recognized by @UnionPacific as a 2025 Sustainability Partner. Truly a nod to the work we’re doing to embed sustainability into how we operate, partner, and deliver outcomes that last.
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At our first Retail Circle in Barcelona, we explored how Agentic AI and iX are elevating every step of the retail journey, and helping retailers create experiences that feel human, drive revenue growth, and deliver measurable impact. https://t.co/sgRDIpUNkl
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AI trained on “everything” usually understands nothing that matters. Craig Gibson, Chief Client Officer at Concentrix, explains why scalable AI only works when it’s grounded in sector-specific data and context. Read it here: https://t.co/zJUfqu7OS6
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Every great performance starts with practice. iX Hero Roleplay lets teams sharpen skills and build confidence through AI-powered simulations—so when it’s time to go live, they’re ready to deliver. Train like it matters. Perform like a pro: https://t.co/bulbRfKVsi
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Every great performance starts with practice. iX Hero Roleplay helps teams build confidence, sharpen skills, and boost results: higher CSAT, faster proficiency, standout experiences. Discover what happens when humans and AI train together. 👉 https://t.co/bulbRfKVsi
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We’ve been named the Highest Leader for the second year in a row in @EverestGroup’s B2B Sales Services PEAK Matrix® Assessment 2025 🏆From demand gen to customer success and channel management, we help clients unlock measurable growth. https://t.co/Orgmj3syit
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Retailers: peak season chaos doesn’t have to be the norm. Our latest blog shows how connecting people, processes, and agentic AI helps retailers handle holiday rush like pros, making operations smoother and customer experiences better. Read more: https://t.co/buutjX4Xvg
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Skip the trial and error. With iX Hero Roleplay, teams can practice real business scenarios before they happen. From sales to support to coaching, AI-powered simulations build confidence, empathy, and consistency at every touchpoint. https://t.co/bulbRfKVsi
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The iX Hello Collections Agent handles routine missed payment calls with empathetic AI, freeing your people to focus on complex cases. The result? Up to 30% lower operational costs, faster early arrears recovery, and more productive teams. Learn more: https://t.co/2ADB0itcNH
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The old playbook for building B2B sales teams doesn’t work anymore. AI is rewriting workflows. Gen Z is redefining what “career growth” means. And digital transformation is no longer a goal—it’s the baseline. Unpack the global trends reshaping B2B sales: https://t.co/uK9XcTRjrF
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Your AI project isn’t broken, it’s just buried under bad data. Most teams spend more time cleaning data than building models. Sofia breaks down why poor data = poor outcomes, and how to fix it. Explore how to get your data—and your AI—agentic-ready 👉 https://t.co/h2kG60kCvL
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Healthcare doesn’t need more tools, it needs smarter connections. 💡 Join us and our partners at @Genesys as we unpack how AI is powering a new kind of healthcare organization: one that’s intelligent, connected, and built around real member experience https://t.co/PsvD0G0IWE
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Every conversation is different. Every scenario is too. With iX Hero Roleplay, teams can practice across countless real-world scenarios—gaining hands-on experience and building the confidence to handle anything that comes their way. https://t.co/bulbRfKVsi
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One of Asia's largest electricity companies transformed their operations by moving from reactive processes to intelligent automation. The result? 100% automation, real-time optimization, and dramatic improvements in reliability. https://t.co/NtvyuUNRcu
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By handling the most common calls, your teams can focus on complex or sensitive cases while iX Hello Collections scales to meet demand—helping you recover more early arrears and driving a 10% increase in recovery. https://t.co/2ADB0itcNH
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We're redefining what seamless, AI-powered customer experience looks like: https://t.co/hoGwbPJwJ1 Join us at Microsoft Ignite 2025 for practical next steps to confidently begin your CCaaS transformation journey.
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