Background noise ruins brand experiences. Repeats. Missed info. Frustrated customers. iX Hero Clarity suppresses background noise in real time, so every word gets through the first time, and conversations stay focused. Learn more:

In case you missed it, yesterday we launched the latest iX Hero™ features: Harmony and Clarity. Here are some moments from the launch, celebrating making brand experiences sharper, smoother, and smarter every day. Learn more about iX Hero:

RT @Concentrix: Organizations must have the necessary foundation to incorporate AI, including Agentforce, into their workflows. On August 1….

RT @Concentrix: Meet the new iX Hero features. 🌏iX Hero Harmony fine-tunes speech patterns for clearer pronunciation, making sure every wo….

Meet the new iX Hero features. 🌏iX Hero Harmony fine-tunes speech patterns for clearer pronunciation, making sure every word lands perfectly. 🔇 iX Hero Clarity background noise suppression ensures clear audio, so conversations can stay focused. ​

In a world where customer expectations are higher than ever, the right blend of AI and human touch is the key to delivering exceptional brand experiences.

The future of AI in ecommerce is already here, and it's agentic. From demand forecasting to hyper-personalized experiences, we explore how brands are gaining a real edge. As an @Adobe Gold Solution Partner, we're helping them get there. 👉

What do you believe is the most important aspect of implementing AI in customer experiences?.

Transformation isn’t about trends. It’s about outcomes. At our APAC sales summit, 150 leaders aligned on what clients really want: real, scalable value. With AI + human-powered solutions, we’re making Agentic transformation seamless, and built to work.

Healthcare can often be reactive, with doctors challenged to obtain a clear picture of a patient’s complete history. So what's the solution? An AI assistant that can provide patients with daily wellness check-ins to build a better history. Discover how:

Our Southeast Asia team partnered with a UK-based SaaS provider to simplify KYC across languages, borders, and regulations. Now running at 99% accuracy with sub-minute handling times, the system is secure, scalable, and seamless by design. Read more:

Agentic analytics are reshaping how data gets turned into action. As a trusted @Salesforce partner, we’re helping clients turn that data into impact. Join Chris Williams and Salesforce leaders to unpack the shift on July 30 👉

Organizations must have the necessary foundation to incorporate AI, including Agentforce, into their workflows. On August 13, join Concentrix leaders as they break down the real reasons AI implementations fail—and how to avoid them.

That’s the promise of iX Hello™. It’s redefining how businesses engage with customers—thanks to smarter, multimodal AI assistants that are intuitive to create, fully customizable, and seamlessly integrated across the enterprise 👉

In our recent webinar on intelligent transformation, we explored the promise of agentic AI and the pitfalls too. Many organizations are taking too narrow a view, limiting the impact AI can have across their enterprise. Watch the replay learn more.

Your advisors shouldn’t need five tabs to find one answer. With everything on one screen, iX Hero empowers them to work faster and support smarter—no toggling required. That means quicker responses for your customers, and higher satisfaction

B2B sales leaders are struggling because their efforts are fragmented. That misalignment means potential revenue gets lost between functions, systems, and handoffs. Learn what high-performing sales engines get right:

RT @Concentrix: Listen to @Kathy Juve share how AI + human collaboration is changing the game for brands. One standout? iX Hero™, our AI as….

Backlogs? Not on our watch. For a major Southeast Asian ecommerce platform, we reduced backlog by 85% and boosted task accuracy by 20%; with intelligent-task prioritization, smart skill-based optimization and real-time visibility. Read the case study:

Listen to @Kathy Juve share how AI + human collaboration is changing the game for brands. One standout? iX Hero™, our AI assistant that helps advisors in real time, leading to happier customers and better brand experiences. Learn more: