Claimbot
@ClaimbotTweets
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Creator of the only enterprise-class virtual chat engine built for the automotive industries. @fernandezcw
Austin, TX
Joined August 2016
Claimbot launches Proactive Zendesk App! ⚡️ Get ready for more productivity and enhanced CX. Our integration to the best in class customer service ticketing system is now stronger than ever. https://t.co/hpqsGrrrEl
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"Mobility operators who over communicate and provide transparency into every aspect of their services can seize huge opportunities." Our portfolio co. @ClaimbotTweets' Return To Mobility series discusses ways fleet managers can regain trust post-pandemic:
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Panel: "Collaboration is king- The new mobility value chain" with Mark Thomas, Vice President Alliances at @ridecell @cyberdoggie
#MoveAmerica #mobility
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Panel: "Transitioning from traditional OEM to mobility company" Matt Carpenter @MichiganCarp CEO of @silvercarbyaudi
#MoveAmerica
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Panel: "How can MaaS adapt and who will survive?" with @ellkro Elliott Kroo, Founder & CTO of @Getaround
#MoveAmerica
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Panel: "Connected car are changing the rental game with Jeff Kaelin VP of Avis Budget Group @AvisBudget_CEO @AvisInnovation
#MoveAmerica #mobility #connectedcar #innovation
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Here are some of the keynote speakers and panels we look forward to hearing more about. | @MOVEAmerica2020, Sept. 1-3 🧵 #MoveAmerica #Mobility
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We're happy to have been selected as part of the @MOVEAmerica2020 Start-up Village. We have complimentary passes to the conference. If you're interested in attending, send us a DM! #MOVEAMERICA #Claimbot #mobility #cx #auto
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Are most of your tickets inbound phone calls because customers prefer that channel, or is it because you aren’t giving them much of a choice? @fernandezcw provides examples of mobility operators that might be inadvertently generating phone calls. #zendesk @Zendesk #cx
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A letter to Customer Service Teams- Sooner or later things will get back to normal. Will you simply restaff? Now's the perfect time to take action. https://t.co/1aTBL40Zvl
#customerservice #automation #contactless #growthopportunities
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Today's Mobility Minute: Travel preferences are shifting to shorter distances, Uber wants a piece of the action - Uber Rentals launches in Australia. #uber #mobilityminute #carrentals #sharedmobility #fleetmanagement
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What does a ride hailing comeback mean for the rest of #mobility. Uber and Lyft on the move. Links to the news in the comments below. #micromobility #sharedvehicle #ridehailing #rideshare
https://t.co/Uk9Pbs7kQG?
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Mobility Minute Memorial Day Edition: Renting an RV and fears of wasted crisis. #mobility #mobilitysolutions #sharedmobility #futureofmobility
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How will fleet managers handle new requests like re-ordering hand sanitizers on top of their daily tasks without adding more staff? We explore NEW self-service opportunities for drivers and #fleetmanagers. Link to our blog post in the comments. 🚙
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Are you still using an iPad to collect a customer's signature? This process is not only unscalable but risky. OEMs & motor clubs can benefit from a contactless service for more transparency from the service provider and a germ free way to serve your customers. #futureofmobility
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How will OEMs, Insurance and Roadside Service Providers provide a contactless experience? Head to our blog to learn more- https://t.co/8FLsv539jc
#mobility #contactlesspayment #roadsideservice #futureofmobility
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Link to Lyft's Safety Program: https://t.co/SSqssSwpG3 Uber's solution: https://t.co/OHC3k0meyn Hertz:
dig-in.com
The ride-sharing platform will require both drivers and passengers to wear masks or face coverings while in vehicles.
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