Centric Digital
@CentricDigital
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Centric Digital benchmarks digital capabilities against best practices to provide brands with insights to inform strategic decisions.
New York, NY
Joined January 2010
@Navigant (a @Guidehouse co.) analyzed digital engagement of 1,400 hospitals & health systems by using @CentricDigital’s digital experience measurement platform. See how we help partners provide #competitiveintelligence to their clients at scale!.
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RT @JDPower: J.D. Power and @CentricDigital have formed an alliance to jointly develop a range of new customer experience measurement and d….
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"@JDPower data & consumer insights provide a critical customer perspective on a brand's digital experience. combined w/ @CentricDigital's measurement of 100's of digital standards across 1000's of brands. creates an unmatched solution." @jasonalbanese
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"Our work with @CentricDigital, enables us to bring forth best practices and behavioral insights that are making it much easier for businesses to manage this challenging transition." @bdo, @JDPower #CDO .
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Co-founder @brianmanning speaks w/ @lisahopeking & @thebradsmith on @cheddar TV from @NYSE floor on antitrust concerns of marketplaces like @AppleTV @amazon @Google also competing as content providers w/ @Spotify @netflix @WaltDisneyCo
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We're proud to power the @JDPower 2019 Utility Digital Experience Study℠ using our DIMENSIONS digital intelligence platform. Congrats for top 3 rankings to @SRPconnect, @AEPnews & @SMUDUpdates!
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Congrats to @BankofAmerica, 1st to achieve both @JDPower #mobileapp & #website certifications. both are powered by @CentricDigital intelligence platform.
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Watch @CentricDigital CDO @brianmanning discuss @AppleTV rumored #streamingtv service with @thebradsmith & @KristenScholer from @cheddar from floor of @NYSE
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Congrats @Citibank for achieving @JDPower's Mobile App Certification powered by .@CentricDigital's #intelligence #platform. #mobileapps = the new #branches for #banks to distinguish #Banking #experience.
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Watch @CentricDigital cofounder @brianmanning on @cheddar TV @NYSE interviewed by @lisahopeking & @thebradsmith. Our Disruptor IQ product can help companies understand & apply best practices from @netflix, @PrimeVideo & @hulu.
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Our Dimensions™ digital intelligence platform powers @JDPower's Website & Mobile App Certifications recognizing best in class digital customer experiences when choosing between brands. Congrats @BankofAmerica, 1st Website Certification in 2019!
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Our Chief Digital Officer @brianmanning on @YahooFinance speaking with @JenSaidIt & @MylesUdland about how S&P 500 companies that had a high @CentricDigital IQ also outperformed the index over the last 5 years.
Highlight: Centric Digital Co-Founder @brianmanning on emerging tech trends: "I think cashless and, frankly, cardless payments is really catching on." Also augmented reality to try on clothes. Full interview:
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Our CDO @brianmanning on @Varneyco @FoxBusiness discusses @netflix, its competitors, #digitalintelligence and the #smarthome
foxbusiness.com
Brian Manning on Netflix
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We partnered with @JDPower to see how leading #insurers like @Allstate @GEICO and @Progressive are using #digital in the 2018 INSURANCE DIGITAL EXPERIENCE STUDY℠ Find out how #DigitalTransformation impacts #CustomerSatisfaction. Get the report:
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Check out our guest post with @JDPower at @_diginsurance 5 #insurance challenges #Digital can solve by @prsmithjr .
dig-in.com
A J.D. Power and Centric Digital study offers examples of top performers' best practices, like chatbots and personalization.
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How are Insurers using #Digital? And how does #DigitalTransformation enhance #CustomerExperience and drive ROI? Join the webcast
How do insurance companies use digital to become business leaders? J.D. Power and @CentricDigital know. Find out June 28 - REGISTER NOW>
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RT @JDPower: What are top performing insurance carriers doing to delight their customers, and what can insurers learn from other industries….
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Traditional #retailers need #omnichannel playbooks to leverage their stores to avoid #disruption by @amazon
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.@SoftBank Group will buy a 5% stake in ZhongAn, China’s first online-only #insurance agency - via @CatherineShu
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