CICM
@CICMGLOBAL
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The Chartered Institute for Customer Management (CICM) is a renowned customer service and call centre organisation with representation all over the world.
South Africa
Joined April 2016
🎓We’re kicking off 2026 with an exclusive 20% OFF your CXP certification! Don’t miss out. Limited spots available! 📩 Email: info@cicmaglobal.com 📱 WhatsApp: +263 787 175 832 #Promotion #education
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Merry Christmas from the Chartered Institute of Customer Management (CICM) 🎄✨ Wishing you a heart full of light, a home filled with joy, and a holiday season that’s merry & bright, from our family to yours! ❤️💙 #MerryChristmas
#CustomerExperience
#CICM
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Thank you to our valued clients and partners for choosing the Chartered Institute of Customer Management ( CICM) and trusting us on your customer experience journey. Here’s to shared wins, meaningful collaborations, and an even brighter year ahead. ❤️💙 #thankyou
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🔴🎄Holiday Closure Notice: We're wrapping up the year and heading into the festive season! Our offices will be closed from 19 Dec 2025 to 5 Jan 2026. For urgent matters, we're just one email or call away. Reach us on the number provided.
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Big congratulations to the Mthulisi Ncube and the @emfmedicalaid for clinching the Platinum Winner award at the 2025 Zim CEO Awards, celebrated at the Hyatt Meikles Hotel in Zimbabwe 🇿🇼 #ZimCEOwards #PlatinumWinner #EMFMedicalAid
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Another successful training completed! 🎉 CICM is proud to announce the completion of the @nssazw staff Customer Experience training. Well done to the NSSA team, fully trained, equipped, and ready to deliver outstanding service! #CICM #NSSA #CXTraining #ServiceExcellence
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Our Customer Experience Training with @nssazw continues today, building on the powerful momentum from Day 1. Great service is not an event, it’s a culture. #CustomerExperience #CICM #NSSA #Zimbabwe #CXTraining #ServiceExcellence #CustomerCare #PublicServiceTransformation
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Transform how you connect with clients through our dynamic Customer Experience Training . Today CICM designed training specifically for NSSA. Join us to turn every interaction into a memorable experience! Because at NSSA, great service isn’t just a goal, it’s a promise.
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🔴🔴Exciting Career Opportunity Alert! 🇧🇼🚨 Join CICM Botswana as a Training & Admin Officer! •Requirements: 5+ years’ experience + relevant Degree/HND. Apply now: info@cicmglobal.com Learn more: https://t.co/yv83AFl4ZX
#CareerOpportunity
#Botswana
#CustomerManagement
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🎓 Certified Customer Experience Manager Classes - 13 December 2025 Whether you’re advancing your career or elevating your organisation’s service culture, this is your moment to stand out. 🌐 info@cicmaglobal.com #onlinecourse
#customerexperience
#careergrowth
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But a well-trained CX professional can turn the same customer into a loyal ambassador! #onlinecourse
#customersatisfaction
#southafrica
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🎓 Certified Customer Experience Professional (CXP) Classes Ready to elevate your career. 🗓️Date: 06 December 2025 📧Register now: info@cicmaglobal.com Empower your future. Become a certified CX professional! #CXP
#CICM
#CareerGrowth
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Join us for the Chartered Institute of Customer Management ( CICM) Stakeholder Engagement event! 🗓️Date: 05 Dec. 2025 ⏰09:00 - 12:00 📍 Venue: Fnb World Of Golf At Bluetree 👕 Dress Code: Casual With A Christmas Touch #CICM #StakeholderEngagement #CustomerManagement
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🔴This Friday! Join us for the CICM Botswana Stakeholder Engagement on 5 December 2025, a morning dedicated to building bridges and shaping the future of customer management across the nation. Date: 05 Dec 2025 Time: 09:00 - 12:00 Dress Code: Casual with a Christmas touch #CX
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Demand for Customer Experience roles is growing fast. Companies rely on CX skills anymoreto stay competitive. We offer flexible online CX courses. 📧Contact info@cicmaglobal.com to register! #OnlineCourses
#CX
#Didyouknow
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Throwback Thursday 🙌❤️💙 First CICM Fellows, Almost a Decade Ago. A legacy of excellence that continues to shape the customer experience landscape today. Who do you recognize in this iconic throwback? Tag them in the comments below! 👇 #ThrowbackThursday
#CICMFellow
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It’s Almost Time! 🇧🇼🏆 Tomorrow, we celebrate the best of the best brands and professionals who continue to raise the bar in customer experience and service delivery across Botswana. 🌍💫 #BotswanaServiceExcellenceAwards #CICM #CustomerExperience #ServiceExcellence #CXAfrica
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Only 3 Days to Go! 🏆✨ 📍Phakalane Golf Estate Hotel & Convention Centre, Gaborone 🗓️ 7 November 2025 | 18:00 – 21:00 HRS #ServiceExcellenceAwards #cicm #cx #awardsnight #countdown #botswana
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We’re excited to announce Sharon Tapesa, a Contact Centre & CX Specialist, as one of our featured speakers at the 8th Customer Experience Convention, happening 13–15 November 2025 at Holiday Inn Bulawayo. 🙌 #CXConvention #CXAZ #ContactCentreExcellence #CXAfrica #Bulawayo
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