🟢🎄Holiday Closure Notice As we wrap up an incredible year, please note that the CXAZ offices will be closed for the festive season from 19 December 2025 to 5 January 2026. For urgent enquiries, please contact Aquilline or Tim on the numbers provided. #HappyHolidays #CXAZ

Merry Christmas from CXAZ!💚🎄 Wishing you a joyous Christmas filled with love, laughter, and all your favorite traditions! May this special time bring you peace, happiness, and cherished moments with loved ones.

A heartfelt thank you to our incredible clients and partners. Your trust, support, and collaboration have made this year truly special. We’re honoured to serve you and look forward to creating even greater customer experiences together in the year ahead. #ThankYou

Happy Monday!💚 This week, remember that the last interaction of the year is often the one customers remember most. Empathy, clarity, and effort matter more than perfection especially during the festive rush. #MondayMotivation #HappyHolidays #CXAZ

Congratulations to TelOne Zimbabwe on the successful launch of the Omni Contact platform! Our Executive Secretary, Rinos Mautsa, joined Allen Chigovera and Abel Kamurungu to celebrate this milestone in customer experience innovation. #TelOne #ClientExperience #ContactCentre

This morning, our CXAZ team attended the TelOne Omni Contact Launch, where our Honourable Board Member , Tsungie Manyeza, delivered an insightful address as one of the featured speakers. A proud moment for us as we continue championing excellence in customer experience.

We are proud to welcome Tsungie Manyeza, Head of Corporate Communications & Marketing at ZINARA to the CXAZ Board. Her leadership approach is rooted in aligning vision with business objectives, strengthening stakeholder confidence all while keeping customer value at the centre.

We are pleased to welcome Annah Gambe , Head of Customer Experience at FBC Holdings Limited, to the CXAZ Board. Her leadership, passion for CX excellence, and commitment to service make her a valuable addition to the CXAZ family. #BoardMember #CXAZ #AnnahGambe

Meet our incoming Southern Region Board Member, Nanzelelo S. L. Ndlovu, Director of Legal Services at the National University of Science and Technology. Welcome to the CXAZ board, Nanzelelo!

We are excited to welcome Nomalanga Ndlovu , Senior Consultant at Outspoken Consultants, to the CXAZ Southern Region Board! Welcome aboard, Nomalanga! The future of CX is brighter with you on our side. 💚

We welcome Sithatshisiwe Khumalo, NSSA Regional Manager Matabeleland, to the Southern Region Board. Her dynamic leadership, deep commitment to service excellence, and passion for customer-centric transformation make her a valuable addition to our leadership. #NewBoard #CXAZ

Meet Arthur Evans, the new Southern Region Chairman of CXAZ! Arthur led our board with distinction in the last term, guiding us to remarkable achievements and setting high standards of excellence. We look forward to his ongoing leadership. #CXAZ #Leadership #Business

Meet Our Masterclass Facilitator! We’re thrilled to have Loice S Gakaka, COO of Evolve Management, leading the Strategic Customer Experience Masterclass this 5 December which will now be taking place at Winfield Strategy & Innovation. #Strategy #Masterclass #Facilitator

Only 3 days to go! Join the Strategic Customer Experience Masterclass at Sabre Business World on 5 December 2025. 🟢Register today: https://t.co/qYtJV7q2uH

THIS FRIDAY! 📍 Sabre Business World ✅ Investment: $90 🟢Register using the link below and secure your seat today: https://t.co/BcCNmJHfy0 #StrategicMasterclass #RoleofAI #CXStrategy #BPO

Happy New Month! 🎄 December is the month of giving, and what better gift than exceptional customer experiences? Keep gifting your clients transparency, empathy, and a seamless journey. Evaluate, improve, and exceed expectations. #CustomerExperience #CX #Appreciation

@CCAZ2 Congrats @CCAZ2! 🎉 Farayi Mangwende as new CXAZ President — huge win for customer experience in Zimbabwe! At @HmaniDesk we’re ready to power that momentum with simple, powerful ticketing. 👉 https://t.co/LsUfyRbXtn #CXZimbabwe #CustomerExperience

Last week, we proudly announced our new CXAZ President, Farayi Mangwende. The Herald has published an article highlighting this exciting leadership development. 🔗 Read the full article: https://t.co/GVG1lvgkVm #customersatisfaction #President #Herald

Introducing the next addition to the CXAZ board. Meet Ekem Mudavanhu, Group Customer Experience Manager at Old Mutual Zimbabwe. Join us as we give him a warm welcome into the organisation. #CXAZ #CustomerExperience #BoardMember #GroupHeadCX #OldMutual

Happy Monday! This week, remember transparency is one of the simplest yet most powerful CX tools we have. Digital queues aren’t just about speed, they’re about clarity, calm, and control. Wishing you a productive week ahead! #MondayMotivation #DigitalQueues #SmartCX #CXAZ