Britannic
@BritannicTech
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Your consultative technology partner that specialises in #CX | #DigitalTransforation | #VoIP| #SIP | #UC | #Cloud | #ContactCentre | #Automation| #AI |
Guildford, UK
Joined July 2009
INBOX Enterprise connects every email, SMS, WhatsApp & social message into one automated customer journey — cutting costs, boosting speed & improving CX. Learn more: https://t.co/OlEeu1wDEG
#CX #Automation #DigitalTransformation
btlnet.co.uk
INBOX Enterprise helps businesses manage customer interaction across email, SMS, WhatsApp and social, turning them into automated workflows. Connecting to your CRM to cut manual work and deliver fast,
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Britannic is now an approved G-Cloud 14 supplier — delivering trusted, secure IT & communications to the UK public sector. See our services: https://t.co/3u42mWy1KM
#GCloud14 #PublicSector #GovTech
btlnet.co.uk
Discover Britannic’s G-Cloud 14 services: secure SIP, UCaaS, contact centre, AI, SD-WAN and cloud solutions to boost efficiency, enable hybrid work and drive digital transformation in the public...
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We’ve been building out our Products & Solutions area behind the scenes — and while it’s still evolving, you can now see the early foundations. More updates coming soon. Take a look: https://t.co/bpZv4fTACe
#TechSolutions #DigitalTransformation #BusinessCommunication
btlnet.co.uk
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Branded Messages (RCS) just launched major new features — richer journeys, WebView, payments, Google Wallet, QR chat, real-time engagement + more. A huge step forward for customer comms. ➡️ https://t.co/rWdx9EsbJe
#RCS #CX #DigitalEngagement #BrandedMessages
btlnet.co.uk
Explore the new advanced features of Britannic Branded Messages, powered by rich communication services (RCS). Discover smarter, more engaging branded SMS and RCS messaging solutions for business.
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AI doesn’t replace human judgement — it strengthens it. The future belongs to leaders who combine AI insights with human creativity and intuition. That’s where performance accelerates. #AI #Leadership #FutureOfWork #DigitalTransformation
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1 million people in the UK can’t speak English well — or at all. NHS Trusts feel the impact: higher DNAs, delays & increased clinical risk. Read our new whitepaper on fixing language inequity 👉 https://t.co/gl2xJ5MWjj
#NHS #HealthEquity #PatientExperience
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Decades of teamwork with Trailfinders have shown one thing: the best results come from working as one team. Here’s how our partnership helped them evolve and stay ahead. 🎥 https://t.co/ZgM3p0weh4
#Trailfinders #Partnership #CX
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We’ve all waited on hold with questionable music. Those moments shape how customers see your brand. A clearer caller journey makes a real difference — and Britannic Studio IVR can help. https://t.co/bclGOIFJrA
#CX #IVR #ContactCentre
btlnet.co.uk
Britannic Studio IVR, an AI-powered IVR prompting solution that enhances caller experiences. Create and stream professional voice prompts, on-hold messages and in-queue audio that inform, engage and...
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Most breaches start with human error. Our latest blog shares 8 steps to improve security awareness across your teams — small changes that make a big impact.👇 https://t.co/ziXDP09gpK
#CyberSecurity #InfoSec #SecurityTraining #Phishing #DataSecurity #HumanFirewall
btlnet.co.uk
Learn how to build effective security awareness training programs on phishing, password security, and data handling to strengthen your human defences.
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Cybercrime costs the financial sector $12B+ and 20k+ attacks. Jonathan Sharp on why #cybersecurity is everyone’s job — and how AI & culture can stop the next breach.🔗 Read: Armour Your Network Against Cybercrime: https://t.co/JFFJT0a6KI
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Read more on regular security audits and penetration testing here:
btlnet.co.uk
Discover the importance of regular security audits and penetration testing in identifying vulnerabilities, with practical tips and case studies on how to improve your security posture.
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If you’re waiting for a breach to test your security — you’re already too late. Here’s how regular audits and penetration tests can save you millions.
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Read more on regular security audits and penetration testing here:
btlnet.co.uk
Discover the importance of regular security audits and penetration testing in identifying vulnerabilities, with practical tips and case studies on how to improve your security posture.
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When was your last security check-up? Most breaches happen because defences weren’t tested in time. See 6 ways to strengthen yours and lessons from those who didn’t 👉 https://t.co/lK7T8klijv
#CyberSecurity #SecurityAudits #PentatrationTesting #SecurityBreaches
btlnet.co.uk
Discover the importance of regular security audits and penetration testing in identifying vulnerabilities, with practical tips and case studies on how to improve your security posture.
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If scammers can fake your logo, your number & your tone of voice — what’s left to trust? Our latest post explores how spoofing is changing the way people answer calls. https://t.co/t5fIS2EnTM
#cybersecurity #businessfraud #brandedcalls #scammers #brandtrust
btlnet.co.uk
Spoofing and caller ID fraud are on the rise. Learn how Secure Call Branding works, why it matters, and how it helps protect your brand and customers from scams. Stay informed—secure your communica...
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If one stolen password could shut your business down…what’s stopping it? 👀 Read more on #MFA here: https://t.co/RbgkZjGmbi
#cybersecurity #BusinessCybersecurity #multifactorauthentication
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When Plus Dane’s phone system fell behind, we helped them rebuild around people — faster replies, WhatsApp chats, happier customers. That’s what better connections look like. Read now! https://t.co/8KVWaW3SVm
#CustomerExperience #PlusDane #Housing #BusinessPhoneSystems
btlnet.co.uk
Britannic and 8x8 partnered with Plus Dane to modernise housing communications, delivering AI-powered, cloud-based contact centre solutions that enhance service and support a digital-by-design...
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On Saturday, our very own Sue Hook volunteered with @KSSAirAmb. ❤️ After they saved her son in Jan 2024, she joined them at Surrey Sports Park teaching CPR. Join Restart a Heart Day on Oct 16: free CPR sessions 👉 https://t.co/WunmLdjvHS
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We’re proud to be shortlisted as a finalist for Tech Company of the Year at the 2025 Thames Valley SME Growth 100 Awards! 🏆Honoured to be recognised among the region’s most innovative businesses. @TheBusinessMag #SMEGrowth100 #TeamBritannic
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