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@Ask_Spectrum
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Spectrum's support team. For other Spectrum info follow @GetSpectrum. Please restrict private info to DM's. Spectrum's privacy policies at https://t.co/5Aa3UGRr2M
Joined January 2009
RT @GetSpectrum: As thousands of LA families who were forced to evacuate are now returning home, our employees are working tirelessly to ge….
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RT @CharterNewsroom: Spectrum Teams Make Progress Restoring Service After Southern California Wildfires: https://t.….
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RT @GetSpectrum: We’re here for you Los Angeles. -Live wildfire coverage on Spectrum News 1 SoCal is now also available to everyone throug….
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@BakedBean7201 To assist those impacted by the California wildfires Spectrum has taken steps to keep its customers and impacted communities connected and informed. The wildfires and high winds are leading to power outages and equipment damage which continue to impact our ability to deliver.
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If you know of any Spectrum customer that has been asked to pay for our equipment that has been damaged or destroyed in the wildfires, please have them reply to us in a DM so we can confirm the details & have that escalated accordingly. ~ SCS.
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RT @CharterNewsroom: To help those impacted by the wildfires, Spectrum has committed $2.5 million to relief efforts in Southern California,….
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RT @GetSpectrum: We’ve opened over 35,000 free WiFi access points in the LA area, accessible to anyone to help support our communities at t….
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Spectrum is part of the communities we serve, with thousands of employees who live and work across Los Angeles. The wildfires have caused extensive damage resulting in service outages, many due to preemptive power shutoffs. To help keep people connected in these impacted.
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RT @GetSpectrum: Nice to see #ATT follow our lead with their new commitments to customers. Here are more ideas for you to follow: Make no A….
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RT @GetSpectrum: We partnered with @UrbanUpboundNY to revitalize their Queens location as part of the Spectrum Community Center Assist prog….
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We continue to make progress in areas affected by Hurricane Helene. Most customers will see their services come back online as commercial power is restored to our network. We thank you for your continued patience and understanding. For more info, visit
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RT @SpectrumA11y: We are excited about "Here Comes Mavo", an animated series that aims to promote inclusive entertainment for all. This sho….
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RT @CharterNewsroom: Disney+ Basic Now Available to Charter’s Spectrum TV Select Customers. Learn More: https://t.c….
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RT @GetSpectrum: Introducing the new Xumo Stream Box, available through Spectrum. Live TV, On Demand Movies and Shows plus the most popular….
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We have received confirmation that the issues with our Spectrum TV app have been resolved. If you are still experiencing issues with the app, please let us know and we're happy to assist further.
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We are aware of issues currently affecting the Spectrum TV App and are working to restore access. We apologize for the inconvenience that this has caused.
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The service interruption in the Carolinas has been confirmed as resolved. Please contact us directly if you're still experiencing any issues and we will be happy to assist you.
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We are aware of an outage affecting customers in the Carolinas. We apologize for the inconvenience and are working to resolve as quickly as possible. Thank you.
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We are aware of an outage affecting customers in the Carolinas. We are unable to offer an estimated time of repair, but crews are working to restore services as quickly as possible. We apologize for the inconvenience and thank you for your patience.
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