Aircall
@aircall
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Trusted by 22,000 businesses, our AI-powered customer communications platform unifies channels, automates tasks, and delivers actionable insights.
NYC/Paris
Joined December 2013
How do you build trust with an AI voice agent? In a superb new article for @SpeechTech, Chief Product Officer, Tom Chen, dives into the evolution of this must-have feature for growing businesses: https://t.co/zmEHg450gH
#AI #CustomerExperience #TechInnovation
speechtechmag.com
What it really takes to build an AI voice agent that customers trust and on which teams can rely.
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Save the date: Aircall Customer Town Hall Q4 2025 Get a first look at Aircall’s 2026 vision, and at the innovations which are redefining how teams sell, support, and communicate with customers. Register today: https://t.co/zGvgSuK2xY
#AircallCustomerTownHall #AIInAction
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After adopting AI Voice Agent, @unbiaseduk recorded a huge uplift in service level, without jeopardizing quality or employee wellbeing. Read the full story to find out how: https://t.co/FfrsEeCIzk
#CustomerSuccess #AIInnovation #SupportExcellence
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That’s a wrap on #AircallOnboard! Thank you to all our incredible partners who joined us in London today. The conversations, connections, and shared insights prove that together, we're building something extraordinary. Explore the Partner Collective: https://t.co/tyOyqdAs53
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The energy at #AircallOnboard continues! We've just been looking at the 6 key steps to building a rock-solid foundation with Aircall. Knowledge + collaboration = unstoppable growth. That's how we empower our partners to succeed. #AircallPartners #AICommunications
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We're live at #AircallOnboard in London, and we're in conversation with the UK’s first Aircall Gold Partner, Heyoo. By integrating Aircall data with HubSpot, they're resolving customer issues 30-50% faster and achieving a 4-6x ROI per license through their premium services.
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“A game-changer for improving both sales productivity and customer satisfaction.” Huge congratulations to CETDIGIT on becoming an Aircall Silver Partner! #AircallPartners #CETDIGIT #BusinessAutomation
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Our partnership with INSIDEA is driven by a shared goal: Releasing your team’s potential to its fullest. Together, we’re ensuring your team is enabled by tech, not hindered by it. Read the full story: https://t.co/1JkPIinS1D
#AI #CustomerExperience #SaaS #AircallPartners
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Fragmented systems drain productivity. Aircall + Instrumental Group are embedding AI into @HubSpot to unify conversations, automate admin, and help teams scale without extra headcount. Read more: https://t.co/POzYrDJ3Nw
#AI #CX #HubSpot #VoiceData
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AI Voice Agent x @TheGroutGuy: How to transform 10,000 weekly calls into seamless customer experiences. Read the full story: https://t.co/XFbs6HDsKS
#CustomerSuccess #AIInnovation #SupportExcellence
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Most AI initiatives fail because they ignore voice. Aircall + Kaizen ICT are closing the data gap with Salesforce Service Cloud Voice—capturing every conversation, reducing admin, and scaling without extra headcount. Read more: https://t.co/YJFVw8g7RR
#AI #VoiceData
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“The human element is irreplaceable.” Emily McLaren, Manager, Customer Support at @klaviyo doesn’t believe AI will replace support teams, but it is enabling them to focus on complex user issues and relationship building. #AircallSummit
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Waiting for AI to be "ready” could be costly. Nick Montagu, Director at #alphawhale, argues that companies are missing the chance to train their teams and reshape their processes. The journey to AI transformation is incremental, so start now! #AircallSummit
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Want to get started with AI but not sure where to begin? @Zendesk's Taylor Percy says: start by tightening up your SOPs & internal docs—then you’ll be ready to run. #AircallSummit
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Context is everything in customer support. Listen into this highlight clip from #AircallSummit where @HubSpot’s Leonard Lastro explores the importance of user conversation data to CX teams everywhere.
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Is AI coming for your job? @Ausmed CCO Michelle Wicky, says no! Instead, her team is using it to save time time so that they can focus on something important: upskilling. #AircallSummit
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Support track breakouts: - Fireside Chat: Closing the gaps: Why support teams need AI now - From first ring to resolution: How support teams are scaling with AI - Workshop: Behind the screens: See Aircall AI in action for support teams
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Sales track breakouts: - Fireside Chat: Why AI-ready teams will outperform the rest - Panel discussion: From first ring to final close: How sales teams are winning with AI - Workshop: Behind the wins: See Aircall AI in action for sales
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