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aaron_xuyiping

@AXuyiping

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🇨🇳 expat living in Helsinki 🇫🇮 UI/UX Designer, HCI master student from Aalto University This account is to explore user experience in my daily life.

Otaniemi, Espoo, Finland
Joined July 2021
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@AXuyiping
aaron_xuyiping
4 years
A very user-friendly sentence I find on Espoo vaccination center website. It shows the equal society should be the one taking care of everyone's rights.
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@AXuyiping
aaron_xuyiping
4 years
Yesterday I received an email about cancelling interview which was booked from @Calendly in #Gmail. But I missed the cancellation reason message due to too short texts, on the bottom location, no highlighted color and/or icon etc. So I made minor changes by #redesign:
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@AXuyiping
aaron_xuyiping
4 years
Last month I submitted my job application to @lifeatibm. After that, I received this email twice (shown in the pic). I really don't understand what kind of additional info do you need? Since I already provided before but still received the same email again.🤔
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@AXuyiping
aaron_xuyiping
4 years
@LOrealGroupe But overall, thank you for Customer Care Nordics team staff, you took care of my case a lot and took actions at the first time. I am really satisfied with your service.
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@AXuyiping
aaron_xuyiping
4 years
@LOrealGroupe The benefits for interactive form: 1) easy-to-do interactions for users, such as selected button, score scale option etc; 2) managable data for company, and can be reused for similar customer service cases; 3) quantifiable, such as providing score scale features etc.
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@AXuyiping
aaron_xuyiping
4 years
A very frustrating questionnaire I received from @LOrealGroupe customer service via email. 4 parts, 24 questions in total, 10 yes/no questions. It made me to think about why don't send an interactive form with selected button option for your customers?
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@AXuyiping
aaron_xuyiping
4 years
I found my inner Finn by finding my Finnish name in the Finngenerator. https://t.co/fYi7sv31a6 #finngenerator
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@AXuyiping
aaron_xuyiping
4 years
"Some of the advantages to #RemoteUserTesting are: testing users in their native environments, an archive of automatically recorded tests, simplifying the recruiting process and the ability to allow clients to participate in the tests."
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@Olympics
The Olympic Games
4 years
#CHN earns silver in the inaugural Olympic mixed 4x100m medley relay after a very exciting race! @fina1908 #Swimming
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@AXuyiping
aaron_xuyiping
4 years
““There is no such thing as information overload, just bad design. If something is cluttered and/or confusing, fix your design.” -- Edward Tufte
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@AXuyiping
aaron_xuyiping
4 years
“You always need to remember that your goals, your readers’ goals and the data may not always align and you need to choose the right tool for the job. And chart junk, in some cases, might just be a valuable tool.“
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@AXuyiping
aaron_xuyiping
4 years
“You don’t always have to show data and only data when presenting. In certain circumstances pictures can aid with #memory and #recall (though not necessarily understanding).“
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@AXuyiping
aaron_xuyiping
4 years
“#ChartJunk is the superfluous graphics that get added to a chart or graph which add no value, distracting viewers with information that isn’t vital to communicate. Chart junk happens when the design and flare of the chart becomes more important than is meant to convey.“
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@AXuyiping
aaron_xuyiping
4 years
"They can sell it better because they’re experiencing it every day and they’re not biased in the way you are. In short: they tend to be much more influential than you."
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@AXuyiping
aaron_xuyiping
4 years
"So the lesson of Dropbox is this: your existing, passionate customers (the people who have gone through the usage lifecycle) are the most powerful asset you have. They know why your product is great and they can communicate that to their social network better than you can. "
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@AXuyiping
aaron_xuyiping
4 years
"...and defining the way in which it should be solved to be relevant to those people (the how). Yet as a rule, startups are being built on the what."
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@AXuyiping
aaron_xuyiping
4 years
"Most people believe that User Experience is just about finding the best solution for your users – but it’s not. UX is about defining the problem that needs to be solved (the why), defining the types of people who need it to be solved (the who), ..."
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@AXuyiping
aaron_xuyiping
4 years
"#Startups start up with a single idea: a solution they believe the world has never seen. And while no one can argue that they’re the source of much of the industry’s innovation, they’re almost all lacking in purpose. "
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@AXuyiping
aaron_xuyiping
4 years
3) Time to share - If you have a sharing feature, are people using it? Or, are they sharing it with social media or word-of-mouth? 4) Time to create & save - How long until someone saves something that you let them create?
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