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AMC Guest Services Profile
AMC Guest Services

@AMCHelps

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AMC’s Guest Services team, here to assist with any issues or questions! For movie news, contests & giveaways: @AMCTheatres .

Kansas City
Joined January 2010
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@AMCHelps
AMC Guest Services
4 years
@thetaescene Oh no! We stan and are so sorry this happened. We appreciate you letting us know and are working hard to get it fixed! -Sarah
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@AMCHelps
AMC Guest Services
5 years
We want everyone to be able to grab their Avengers: Endgame tickets, but it looks like we've gotten Thanos' snap. We're working on getting things back up and running, and in the meantime, please keep trying our website and our partner sites!
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@AMCHelps
AMC Guest Services
6 years
@BTSARMY_Boston Great question! We will definitely be showing Burn The Stage: The Movie, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Wes
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@AMCHelps
AMC Guest Services
5 years
@linzeigh Hey, Lindsey! Burn the Stage: The Movie will be subbed. This will be a film that is Korean spoken with English subtitles. -Mariah
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@AMCHelps
AMC Guest Services
5 years
@gcfnbusan We might be. ;) -Paul
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@AMCHelps
AMC Guest Services
6 years
@agirlinthepark You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! -Richard
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@AMCHelps
AMC Guest Services
4 years
@BigHit_Info Oh no! We purple BTS and are so sorry this happened. We appreciate you letting us know and are working hard to get it fixed! -Sarah
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@AMCHelps
AMC Guest Services
6 years
@SRRJ12 You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! Thanks for reaching out! -Cel
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@AMCHelps
AMC Guest Services
6 years
@NyleDiMarco Hi Nyle, so sorry to hear about your poor experience! We care very much about all our guests, and take issues like this very seriously. Would you mind letting me know exactly which location and showtime you visited so I can look into this further? Thank you so much! -Wes
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@AMCHelps
AMC Guest Services
4 years
A-Listers, we understand your concern during this unprecedented time, and we've got you covered. The option to pause your A-List membership is now available - just sign into your account through our website or mobile app, and check your MyAMC dashboard: .
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@AMCHelps
AMC Guest Services
2 years
@nappingcookie Hi there! You are allowed to bring your light sticks; however, please know that these should be off during the movie. Please keep in mind that our auditorium disruption policies are still in place, so I recommend using your best judgement at the theatre! -J
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@AMCHelps
AMC Guest Services
4 years
@xserenitae Oh no! We purple BTS and are so sorry this happened. We appreciate you letting us know and are working hard to get it fixed! -Sarah
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@AMCHelps
AMC Guest Services
2 years
@Skittles Hey, friend! It looks like the movie got pushed back, but once it's out we're looking forward to seeing it with you and our perfectly popped popcorn! -Melinda
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@AMCHelps
AMC Guest Services
5 years
@sluphes So sorry for any confusion. This sign was not posted by us, and this is not our policy. The sign was removed as soon as it was found by the theatre team. -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@MortuaryReport I'm incredibly sorry to hear this! This is certainly not the experience we want to provide to our guests. Which location did you visit? Can you provide me some detail on what was wrong with the device? -Paul
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@AMCHelps
AMC Guest Services
5 years
@sceneryfortae Thanks for reaching out and letting us know! We're looking into it, to get this fixed. -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@mcatalano18 Thanks for checking in! The participating theatres are still being finalized, but tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Sarah
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@AMCHelps
AMC Guest Services
6 years
@MortuaryReport Thank you for that. We strive to provide a fun and welcoming environment for all our guests & I sincerely apologize that hasn't been the case on consecutive visits. I'm going to follow-up with the General Manager on what's causing the technical issues and get this resolved. -Paul
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@AMCHelps
AMC Guest Services
6 years
@MortuaryReport I can assure you I'll definitely work towards getting this fixed & providing a much richer experience. I do greatly appreciate you bringing this to my attention. I'll use this feedback to make positive changes towards improving accessibility for our guests. -Paul
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@AMCHelps
AMC Guest Services
5 years
Greeter: “Enjoy your movie!” Brain: Don’t say it Don’t say it Don’t say it Don’t say it Don’t say it Don’t say it Don’t say it Don’t say it Don’t say it Don’t say it You: “You too!”
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@AMCHelps
AMC Guest Services
5 years
@Endearingtae_ All fixed - thanks for bearing with us, and we're so sorry! -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@namjooniesbby You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! -Bryn
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@AMCHelps
AMC Guest Services
2 years
@proudarmy_bts Hi there! You are allowed to bring your light sticks; however, please know that these should be off during the movie. Please keep in mind that our auditorium disruption policies are still in place, so I recommend using your best judgement at the theatre! -J
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@AMCHelps
AMC Guest Services
6 years
@sunrequired You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! -Wes
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@AMCHelps
AMC Guest Services
6 years
@jpodhoretz My sincere apologies John! We can do better! I'm sharing your feedback with theatre management, so this can be addressed! -Richard
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@AMCHelps
AMC Guest Services
6 years
We’re counting down the hours to Star Wars opening night! Share your fandom and show off your Star Wars love, but remember, no masks or weapons allowed. Dress up, bring your lightsaber, but leave the mask and blaster at home.
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@AMCHelps
AMC Guest Services
6 years
@UniquelyMe_KC Good news! Burn The Stage: The Movie will be playing at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will show at your local theatre! -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@goIdentrivia Great question! We will be showing Burn The Stage: The Movie at AMC, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so keep an eye on our website to see if it will play in a theatre near you! -Mariah
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@AMCHelps
AMC Guest Services
5 months
@arikbeyhive Hi there! I am very sorry for the troubles with your ticket. Our IT team is aware of the issue and actively working on a resolution. You still have a ticket, but may not be able to see the showing or ticket on the app or website until a fix is implemented. Thanks! -Dan
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@AMCHelps
AMC Guest Services
5 years
You shouldn't have to find out the fate of the universe before you're ready. Don't spoil the movie for other guests, and help yourself avoid spoilers with this printable sign. #AMCHelpsWithOpeningWeekend
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@AMCHelps
AMC Guest Services
6 years
@NJonthebay You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! -Richard
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@AMCHelps
AMC Guest Services
5 years
@amazingatheist So sorry for any confusion. This sign was not posted by us, and this is not our policy. The sign was removed as soon as it was found by the theatre team. -Elizabeth
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@AMCHelps
AMC Guest Services
5 years
@currentlyBTS Hi there, I'm glad you're a fan! Burn the Stage: The Movie will be Korean spoken with English subtitles. -Mariah
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@AMCHelps
AMC Guest Services
5 years
@sceneryfortae Happy to help! -Elizabeth
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@AMCHelps
AMC Guest Services
5 years
We're so excited for A-List Entourage, where you can group with your A-Lister friends to make reservations together! We wanted to share a few tips and tricks on how to best use it [a thread]:
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@AMCHelps
AMC Guest Services
6 years
@dajosc11 Oh no! Did you inform a manager? -Linda
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@AMCHelps
AMC Guest Services
2 years
@ErickWeber So sorry for the purchase error! Can you DM me your email address used for purchase? -Paul
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@AMCHelps
AMC Guest Services
5 years
@TQuill Thanks for sharing the interest, Tyler! I've made note of your Movies Anywhere request for the right teams to see. -Elizabeth
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@AMCHelps
AMC Guest Services
4 years
@BeeJanaee @NicoleKCamille Nicole, we don't have an update on when our theatres will reopen but as soon as we have information, notifications will be made on our website and to AMC Stubs members. Please watch for updates. -Linda
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@AMCHelps
AMC Guest Services
2 years
@JoshMalina I'm sorry to hear that! Were you able to share your concerns with a theatre manager during your visit, so they could address this for you? If not, send me the location that you visited in a DM. Thanks! -Dan
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@AMCHelps
AMC Guest Services
2 years
@Skittles Sorry to make you sad! We'll let you know when you can meet us to see it! -Melinda
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@AMCHelps
AMC Guest Services
1 year
@FoundationKo AMC’s ready-to-eat popcorn is exclusively available at hundreds of Walmart locations as of 3/11. Please check out for more information, including the interactive map of available stores near you! -Brittany
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@AMCHelps
AMC Guest Services
6 years
@dajosc11 Thank you! -Linda
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@AMCHelps
AMC Guest Services
5 years
It's almost Avengers: Endgame time! Share your fandom and show off your Marvel love, but remember, no masks or weapons are allowed. Dress up, bring your Infinity Gauntlet, but no snapping and leave Stormbreaker at home.
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@AMCHelps
AMC Guest Services
10 years
Forgot to bring your AMC Stubs card to the theatre? No problem! Submit your ticket stubs/receipts here: http://t.co/deEnled6OI
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@AMCHelps
AMC Guest Services
3 years
@MsSammyMichelle Hi there. I am sorry to hear about this! Can you please send a DM with the showtime you had tickets for and the best email or phone number you can be contacted at? -Geena
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@AMCHelps
AMC Guest Services
7 years
@SartoriallyInc Looks like an old label must have been left on that container. Let the theatre know and they can remove it. - Rick
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@AMCHelps
AMC Guest Services
9 years
@ImNeverChillin An immediate and thorough investigation confirmed the social media account and highly offensive p... http://t.co/fxsC7D9eG0
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@AMCHelps
AMC Guest Services
5 years
@BTSxApril Hi there! You can bring it with you, but it needs to be off during the movie. Thanks! -Elizabeth
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@AMCHelps
AMC Guest Services
5 years
@moongurl89 We sure do! BTS World Tour Love Yourself in Seoul will have three showtimes on Jan. 26: 11am, 2pm, and 5pm. Check our website to see if it's playing at your local theatre: . -Elizabeth
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@AMCHelps
AMC Guest Services
2 years
@AMCTheatres @SonicMovie @tyson_hesse Hello there! This offer is valid for SONIC THE HEDGEHOG 2 Early Access Event showing only (April 6) at participating locations. You can find these locations at . Thanks! -Dan
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@AMCHelps
AMC Guest Services
5 years
@blemi99 Oh no! I’m sorry to see that. We can definitely do better, and I made note of your concerns for the right teams, so we can work to improve. -Sarah
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@AMCHelps
AMC Guest Services
6 years
@BTSxNortheast I love that you're such a fan! We will definitely be showing Burn The Stage: The Movie, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Paul
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@AMCHelps
AMC Guest Services
6 years
@midnightiu Great question! We will be playing Burn The Stage: The Movie. Tickets go on sale Oct. 22, but you can check our website now to see if your local theatre will show the movie: . -Paul
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@AMCHelps
AMC Guest Services
6 years
@dajosc11 Was this at the end of the movie? -Linda
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@AMCHelps
AMC Guest Services
6 years
@dajosc11 Sure, that would be good and theatre name by DM. -Linda
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@AMCHelps
AMC Guest Services
6 years
@DiazTrouble Oh no! I’m so sorry to hear your local theatre isn’t showing Burn the Stage: The Movie! I’ve noted your interest so our programming team is aware. -Sarah
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@AMCHelps
AMC Guest Services
6 years
@msunicq Great question! You should be able to purchase these both online and in-theatre! -Paul
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@AMCHelps
AMC Guest Services
3 years
@GothamRooftops Hi Brian! It is possible we will show that title - please keep an eye on our website and mobile app for showtimes. Thank you! -Wes
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@AMCHelps
AMC Guest Services
7 years
Forgot to have the theatre team scan your AMC Stubs card? No worries. Send proof of purchase to our AMC Stubs team: .
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@AMCHelps
AMC Guest Services
2 years
@tikitikiTK Hey there, thanks for reaching out! Please keep an eye on our website for updates soon at: . -Matt
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@AMCHelps
AMC Guest Services
5 years
@cinemaxwell So sorry for any confusion! This sign was not posted by us, and this is not our policy. The sign was removed as soon as it was found by the theatre team. -Elizabeth
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@AMCHelps
AMC Guest Services
4 years
@k_bearrrr @leilaniisaac3 Hi Elizabeth, we don't have an update on when our theatres will reopen but as soon as we have information, notifications will be made on our website and to AMC Stubs members. Please watch for updates. -Linda
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@AMCHelps
AMC Guest Services
5 years
@jiministhehost Hello - We are indeed showing BTS with English subtitles! -Paul
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@AMCHelps
AMC Guest Services
7 years
@Warmustbeend123 Hi Alessio! The end of October is correct. Thank you so much! -Wes
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@AMCHelps
AMC Guest Services
5 years
@iammarlyy Keep an eye on our website - we're definitely playing the movie, and more info will be available on our website soon! -Elizabeth
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@AMCHelps
AMC Guest Services
5 years
@Doll_lifeDan So sorry for any confusion. This sign was not posted by us, and this is not our policy. The sign was removed as soon as it was found by the theatre team. -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@RafranzDavis Hi! I'm happy to hear you’re such a BTS fan! You can find our participating theatre list here: . -Mariah
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@AMCHelps
AMC Guest Services
7 years
@levittmarc Hi Marc! We appreciate the feedback! In response, we have re-evaluated our plans and will maintain the current sign. Thank you! -Jordan
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@AMCHelps
AMC Guest Services
5 years
We want to help make your movie experience seamless! If you ever lose your confirmation email after purchasing tickets, DM us your email address and we’ll get it re-sent for you.
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@AMCHelps
AMC Guest Services
7 years
We’re proud to bring Carmike Cinemas into the AMC family! Learn more on our website:
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@AMCHelps
AMC Guest Services
4 years
@k_bearrrr @FAME_HND We don't have an update on when our theatres will reopen but as soon as we have information, notifications will be made on our website and to AMC Stubs members. Please watch for updates. -Linda
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@AMCHelps
AMC Guest Services
6 years
Happy birthday! If you’re an AMC Stubs member, you’ll receive birthday rewards to use during the month. Now that’s something to celebrate!
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@AMCHelps
AMC Guest Services
6 years
We know that feeling of accidentally deleting a confirmation email - it’s the same feeling we get during a good horror movie (though you might be braver than we are). If it ever happens to you, we’re here to help. Tweet to us and we’ll re-send your confirmation email!
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@AMCHelps
AMC Guest Services
7 years
@Eli_Misery Hi there, American Satan is a limited release film. If it does well the studio could decide to open it in more locations soon! -Bryn
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@AMCHelps
AMC Guest Services
6 years
@thrussy_jinussy Great question! We will definitely be showing Burn The Stage: The Movie, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Sarah
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@AMCHelps
AMC Guest Services
6 years
@SRRJ12 You're welcome! -Cel
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@AMCHelps
AMC Guest Services
4 years
@koostbabie Oh no! We purple BTS and are so sorry this happened. We appreciate you letting us know and are working hard to get it fixed! -Sarah
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@AMCHelps
AMC Guest Services
3 years
@MartyAmericaUSA Hi Marty! So sorry to hear about your experience can you send me a DM with the theatre you visited? I'd like to follow-up with them on this one. Thanks! -Dan
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@AMCHelps
AMC Guest Services
6 years
@byTGM1 Great question! We will definitely be showing Burn The Stage: The Movie, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Sarah
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@AMCHelps
AMC Guest Services
1 year
@BenjaminCrew1 Hello Ben! Thanks for the inquiry! Keep an eye on our website for any updates. -Richard
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@AMCHelps
AMC Guest Services
5 years
@btschartdata @gcfnbusan We stan you more, so we wanted to make sure you knew our BTS World Tour Love Yourself in Seoul tickets are now on sale! You can find them on our website here: . -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@BTS_NCArmy You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! -Evan
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@AMCHelps
AMC Guest Services
7 years
You tweeted, we listened. Movie ticket refunds are now even easier! Use the new self-serve feature when viewing the tickets on our site/app.
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@AMCHelps
AMC Guest Services
5 years
It’s almost show time! If you’re planning out your movie schedule, keep an eye on our website – we update showtimes each Tuesday evening.
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@AMCHelps
AMC Guest Services
6 years
@SuGoi_HARUMA You're in luck! We will be showing Burn The Stage: The Movie at AMC. Tickets go on sale Oct. 22, so keep an eye on our website to see if it will play at your local theatre! -Bryn
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@AMCHelps
AMC Guest Services
6 years
@NamNamsCocoa Great question! We will definitely be showing Burn The Stage: The Movie, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Evan
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@AMCHelps
AMC Guest Services
4 years
We're always here for our guests, but especially on #ValentinesDay , we're feelin' the love! Reach out to us with anything you may need, or feedback to share - and we might send you a fun movie surprise in return. #AMCHelpsWithLove
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@AMCHelps
AMC Guest Services
2 years
@uhgoodhan Tickets are on sale now! Visit here for all of the current information: . -Brittany
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@AMCHelps
AMC Guest Services
1 month
@yebot Hi there! Thanks for reaching out. I'm sorry for the troubles during your screening. Could you please DM me with more details, including your confirmation number if you purchased your ticket online? -Paul
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@AMCHelps
AMC Guest Services
4 years
@CharlieSchmidt1 Hey there! You can find more info on showtimes in your area on our website here: . -Geena
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@AMCHelps
AMC Guest Services
5 years
We want to help make your movie experience seamless! If you ever lose your confirmation email after purchasing tickets, DM us your email address and we’ll get it re-sent for you.
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@AMCHelps
AMC Guest Services
6 years
@kpopnemo1016 Great question! We'll have three showtimes, across three different days. I'd recommend keeping an eye on our website, as the details will be available there once tickets are on sale. -Elizabeth
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@AMCHelps
AMC Guest Services
6 years
@MicheBangtan You're in luck! There will be three showtimes across different days at the participating theatres, keep an eye on our website for exact showtimes. -Sarah
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@AMCHelps
AMC Guest Services
6 years
@PianoMoment Great question! We will definitely be showing Burn The Stage: The Movie, though the participating theatres are still being finalized. Tickets will go on sale Oct. 22, so you'll be able to see the full list on our website then! -Sarah
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@AMCHelps
AMC Guest Services
7 years
@jamiegraceh Concessions really are the best theatre date - they'll never talk during the movie. ;) -Elizabeth
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@AMCHelps
AMC Guest Services
5 years
Quieren saber si una pelicula esta disponible con subtitulos? Si los subtítulos están disponibles, ¡Se anunciara justo encima de la hora del show!
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@AMCHelps
AMC Guest Services
4 years
We want to help make your movie experience seamless! If you ever lose your confirmation email after purchasing tickets, DM us your email address and we’ll get it re-sent for you.
4
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@AMCHelps
AMC Guest Services
1 year
@DePanLoaf Beginning March 11th, AMC’s ready-to-eat popcorn will be made exclusively available at hundreds of Walmart locations. In the weeks that follow, all AMC Grocery Popcorn items will be on the shelves at more than 2,600 Walmart locations and on . -Brittany
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