Zenduty
@zenduty
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Distributed, end-to-end major incident management platform for production #engineering teams, that helps minimize downtime & institutionalize site #reliability .
San Francisco
Joined December 2018
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We’ve just open-sourced our new custom Slack bot at Zenduty! 🌠
Now, anyone in your organization (support, sales, marketing, finance, ops teams) can raise incidents directly in Slack and assign them to a specific team using a simple command—no extra Zenduty seats required.
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We’re thrilled to introduce Zenduty’s very first AI feature—AI Summariser! 🚀
This feature delivers key incident insights in concise summaries, helping you resolve issues faster than ever. No more hunting through logs—just the key information you need to reduce MTTR and keep
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Kudos to our incredible support team for working around the clock and keeping Zenduty seamless and always accessible!
Thank you to our customers for all the love 🧡
Read more of such customer reviews at
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Had an incredible week as our co-founders
@VishwaKk
and
@ankurrawal1987
took the stage at not one, but TWO amazing events,
@SaaS_Insider
and ServerlessDays Bengaluru, sharing the Zenduty story with the best minds in tech!
There's nothing we love more than representing our
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Why just hear about Zenduty when you can experience it yourself?
Our guided, hands-on experience lets you navigate our most powerful features, showing you exactly how proactive incident resolution can elevate your team’s performance.
Jump in, and see what we're all about —
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Perfecting your on-call rotations is essential for sustaining top-performing incident management teams.
Our latest blog delves into strategies for designing schedules that balance efficiency with well-being.
We’ve outlined best practices, communication
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This week,
@MenahiShayan
dives into Zenduty’s standout feature: On-Call Schedules.
Discover how simple it is to set up a schedule with our intuitive date picker, sleek UI, built-in safety nets for scheduling mishaps, and auto-generated override names—plus a lot more to ensure
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In our newest Incidentally Reliable podcast episode, Abhishek Ghosh breaks down the KPIs of the SRE team at Pinterest, focusing on the "North Star Metrics" they established—a carefully chosen set of key metrics that best reflected their reliability and user safety objectives.
He
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🚨 The Incidentally Reliable Podcast featuring Abhishek Ghosh is now streaming on all your favorite platforms!
In this episode, Abhishek, who has steered SRE teams at Pinterest and now leads at Cribl, unpacks his battle-tested approaches to reliability.
He dives into the
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Get ready for an exclusive episode with Abhishek Ghosh, a seasoned veteran who has led SRE teams at Pinterest and now at
@cribl_io
.
Tune in as he shares gripping war room stories from his time at Pinterest, unveils strategies for maintaining uptime, and dives into the role of AI
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Offsite objective: Check ✅
Dance battle champion: TBD
Our first team offsite was a testament to the power of play, laughter, and happy hour. The anticipation is real - We can't wait for our next one. 🌟
Come, be a part of our madness:
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Our co-founder,
@ankurrawal1987
, shares some practical tips to turn your daily stand-ups into productive, engaging sessions, based on his experience running engineering stand-ups at Zenduty, and gathering insights from leading engineering managers in his network.
Head over to
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📸 New office photo dump!
Our ZenCrew is over the moon to announce that we’ve upgraded to a bigger, brighter office space! This move is a testament to our team's hard work & dedication, and our superhero users who've put their trust in us early on in our journey. We can't wait
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Hear, hear!
@grabnerandi
shares "one" misconception people sometimes believe about OpenTelemetry.
And we drill down on deeper topics like:
- Is AI the future of observability?
- What does a good observability framework look like?
🎧 Head to our Incidentally Reliable blog and
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