At Zendesk, our mission is to power exceptional service for every person on the planet. We believe a great customer experience creates a ripple of positivity — from the customer, to CSAT, and beyond. It's called the Zendesk effect: #ZendeskAI

Seasonal hires ramp up fast with #ZendeskAIAgents. From HR to IT, they get instant answers and fewer repeat questions — for smoother onboarding and stronger support. That’s the #ZendeskAI effect:

Modern contact centers need more than voice. Zendesk delivers AI, scale, and omnichannel support to help you resolve issues faster — with context and confidence. See how:

What one word should define the future of your company's employee experience?.

The @ManateeTax Office is redefining public service with Zendesk. Smarter ticketing and seamless collaboration help teams deliver faster, people-first support across locations. See how they did it:

Summer sales are heating up — and so is your ticket volume. #ZendeskAIAgents help retail teams stay cool with instant answers, smart suggestions, and fewer escalations. That’s the Zendesk AI effect:

What excites you most about AI for employee service?.

We’re live at #AWSSummit NYC!. Come by Booth 132 to see how Zendesk powers enterprise support with AI, automation, and seamless AWS integrations. Live demos, expert chats, and big ideas — see you there.

Missed our CEO Tom Eggemeier on @cxotalk? . Catch the replay to hear his take on what’s working with AI in CX, what’s not, and what’s coming next. Real insights. No fluff. Watch now:

RT @cxotalk: Replay #CXOTalk ep. 886 w guest Tom Eggemeier, CEO, @Zendesk. Topic: AI in #CustomerExperience: What Works?..

Faster service. Smarter support. That’s the #ZendeskAI effect:

Shopping for the perfect pool, tent, or grill? #ZendeskAIAgents make it easy: They guide customers through options, highlight key features, and even help schedule delivery — so your team can focus on what matters most.

What will define great employee service in the next 3 years?.

RT @MarTechEdge: @Zendesk acquires HyperArc, integrating its GenAI analytics engine to deliver smarter, faster customer insights and revol….

What will HR look like in 2028? We asked 1,400 people—and found 3 big shifts:. 1. 24/7 support.2. Personalized, human-like help.3. Proactive service. See how top HR teams are preparing: The future starts now.

RT @360MarTech: @Zendesk Acquires @hyperarc_inc to Launch Next-Generation GenAI-Powered Analytics Platform. #analy….

RT @cxtodaynews: @Zendesk just made a bold move in the AI analytics space… and it’s about a lot more than dashboards. The CRM giant has ac….

Summer travel is in full swing. #ZendeskAIAgents are ready. Available 24/7, they deliver instant answers so your team can focus on the complex conversations that matter most. That’s the #ZendeskAI effect:

What’s the most exciting part of bringing AI into employee service?.

What to expect:.✔️ AI-powered reporting that keeps pace with your business.✔️ Real-time visibility into what matters most.✔️ Seamless path to more advanced analytics. We're reimagining customer intelligence with GenAI at the core:

Big news: Zendesk has acquired HyperArc, an AI-native analytics platform known for its HyperGraph engine and real-time GenAI insights: This is a major leap forward in our analytics roadmap — bringing faster, smarter, and more powerful insights.