At Zendesk, our mission is to power exceptional service for every person on the planet. We believe a great customer experience creates a ripple of positivity — from the customer, to CSAT, and beyond. It's called the Zendesk effect: https://t.co/dp9rZPAevD #ZendeskAI

Customers want answers now, across every channel. #ZendeskAIAgents provide real-time, consistent support on chat, email, and voice, keeping CX seamless even during seasonal spikes. Faster responses, better experiences. That’s the #ZendeskAI effect: https://t.co/9EW34EPuYy

@supportzebraph Smarter workflows. Seamless service. That’s the power of Zendesk Contact Center:

SupportZebra is redefining BPO with innovation and empathy. By implementing Zendesk Contact Center, they’ve reduced handle times by up to 50%, empowered 24/7 teams across three global centers, and delivered faster, more connected customer experiences: https://t.co/ZZyc3rramB

Still dreaming of a 300% ROI? Make it real — in less than six months. Zendesk AI handles the routine, frees your team for what matters, and turns customer moments into measurable impact — fast, smart, effortless. That’s the #ZendeskAI effect: https://t.co/EJDvSguRlS

Who’s most excited to try AI-powered Employee Service this quarter?

@PUREinsurance You’ll get a look at how they deliver great service from day one, scale across teams with adaptable tools, anticipate issues with real-time insights, and use AI to automate everyday requests. Register now for the demo and live Q&A on November 12:

Scaling employee service doesn’t require more headcount. Join PURE Insurance and Zendesk to see how they built best-in-class IT support with Zendesk: https://t.co/OUKTnZlfzh

Smarter support, happier employees. That’s the #ZendeskAI effect:

Your IT team is juggling employee requests while teams grow. #ZendeskAIAgents help automate password resets, software access, and ticket routing across departments, giving agents time to solve complex issues: https://t.co/fZgBCWB3HB

By putting people first, we deliver exceptional service, faster adoption, and a ripple effect of positive experiences. This is the future of customer and employee service: Together with our people, not in place of them.

The results speak for themselves: • 65% of inbound inquiries handled by AI • AI supports agents 70% of the time, helping them resolve complex issues faster • >10-point improvement in both tNPS and CSAT scores

At Zendesk, we believe the power of AI isn't in cutting costs and staff. It’s about creating better experiences for customers and employees. Our guiding principle: AI is a co-pilot for service teams, not a replacement.

Faster resolutions, empowered employees, happier shoppers. That is the #ZendeskAI effect:

No more digging through multiple knowledge sources. Generative Search instantly pulls accurate info from your trusted knowledge bases and external sources to keep customers happy and employees confident and informed:

The holiday rush is here, and customers want answers — like yesterday. Generative Search puts the right answer at the top of your help center’s search results: https://t.co/cwOxj1Pq07

How much do you want AI to improve your first-response times before year-end?

AI is letting human agents focus on empathy and delivering exceptional experiences — even during peak seasons — proving AI can scale CX without losing the human touch. Read more:

With #ZendeskAI, Swiss Casinos saw immediate, measurable results. They boosted CX efficiency by 30%, automated 40–50% of chat inquiries, and increased CSAT by 12.5% — all while maintaining 24/7 support without adding headcount: https://t.co/GoyIi6WaCQ

Say hello to clear inventory visibility, faster issue resolution, and seamless asset lifecycle management — integrated into a single, familiar workspace. Learn more:

We're bringing service and asset data together on one platform. Zendesk IT Asset Management is here in Early Access: A centralized system to track and manage every employee device without ever leaving Zendesk: https://t.co/TIcgbLBonL