Frank Eliason
@YourService
Followers
1K
Following
7
Media
0
Statuses
184
Hi this is @frankeliason and this is the Twitter account for my book @YourService. http://t.co/hdnfgNYzY8
New York, NY
Joined September 2011
To all of our Amazon heroes on the floor, in the air or behind the wheel— thank you.
544
125
831
#ICYMI: Customer Experience: New Thinking for An Old Problem https://t.co/CHOiwZh0aS by @FrankEliason #CX
0
3
4
After my story on Google’s confirming scanning your email to extract keywords to personalize your search and improve machine learning for other services started getting attention Friday and had them send a new statement, Google overnight overhauled its privacy policy language.
5
75
126
Meet Philly technician Jamaal and learn more about the people behind our customer experience transformation.
179
125
812
Customer experience goes beyond solving a problem, it's about saving our customers' time and making their lives easier.
59
37
140
Thank you Alice for such a nice review http://t.co/Ees4qjtzEO
1
1
2
Great @FrankEliason book on #voc #cxp #custserv #cctr: Excerpt from @YourService: Part 1: http://t.co/TPpXWPWaTU via @bizsimple
0
4
1
Excerpt from @YourService: Part 1 http://t.co/MUznBckKur part 2 also posted! via @bizsimple #custserv updated link
1
1
2
Quoted in this NY Times piece about social media http://t.co/4gYe5mh7KH
2
1
0
Reading @YourService "Bring listening to the forefront of your organization"
1
4
0
@YourService Just published our interview on #PositivelySocial and At Your Service http://t.co/Pg8Xndb9
0
1
0
TUNE IN TODAY >>> @TonyaHallRadio w/ @FrankEliason Customer Service & Social Media http://t.co/YahALwTp. 9-10am MT (11:00 Eastern)
0
0
0
I love sharing positive @YourService stories! From Wisconsin "Culver's customer service" http://t.co/8YHGua2A
#positivelysocial #custserv
0
1
0
Join on Aug 14th in support of being #positivelysocial What It Means? Simple >Read http://t.co/yXlQI9sN from @FrankEliason #PositivelySocial
0
2
1
I just learned that @YourService is now available in an audiobook via Audible http://t.co/WC3h9vRu
0
4
0
Want to Shine in Mobile and Social? Team Up the CMO and CIO via @AdAge
http://t.co/uJGQhXzu
adage.com
Businesses hoping to succeed with mobile and social advertising will need to form a CMO-CIO team that melds the skills of marketing with IT.
0
2
2
Its a start in an @YourService World Finally, Some Good Airline News: They’re Losing Fewer Bags - http://t.co/Bvsaq4hf via @YahooFinance
0
1
1
I do! It is an @YourService World - Who Cares About Customer Service? http://t.co/vv6ZVLn5 via @HuffPostBiz
0
1
1