We couldn’t be more proud to be named a 2025 G2 Best Software Award winner. 🙏 Thank you to the authentic reviews from real users, as we’ve been recognized among the best of the best IT management products. #BestSoftware2025

The incident commander is the primary contact and coordinator for all resolvers and resources during an incident. This article discusses how incident commanders can extract valuable data and turn that data into actionable insights using @xMatters_inc:

Revolutionize your response to IT disruptions by dramatically improving resolution times, root-cause analyses outcomes, and value stream delivery for digital services. Click here to learn more about Service Intelligence:

Reliability and chaos might seem like opposite ideas. But, as Netflix learned in 2010, introducing a bit of chaos—and carefully measuring the results of that chaos—can be a great recipe for reliability. Learn why SREs need to embrace chaos engineering:

With @xMatters_inc #ServiceIntelligence, organizations can visualize incidents in real-time, gain greater insight into their root cause, and remediate issues faster with service-centric automation. Click here to request a demo:

While an alert is one of the best ways to be notified of an emergency, a drastic increase in the number and frequency of alerts almost inevitably leads to alert fatigue. 📵 Heres indicators that may signal that you—or your colleagues—are experiencing it.

Join @xMatters_inc on June 28 at 11 am PT to hear from industry experts at @Dynatrace and @gigaom about how having an automation first mindset can increase ROI across your organization. Click here to register:

Regardless of your organization’s size, industry, or security measures, you will inevitably face #ITIncidents. But what do you do if an incident affects a critical system and your on-call responders can’t resolve it? Click here to learn more:

An exciting, powerful connector with @elastic 🎉 -- available now!.

When a major outage occurs, it's imperative to resolve it as fast as possible—especially if you're a public sector organization. With a joint solution from @xMatters_inc and @solarwinds you can quickly get back to serving your customers. Learn more here:

👀 We are live and in-person in San Francisco at #SREcon! Are you here? Stop by booth 210 to chat, grab some swag and enter our raffle to win a Nintendo Switch! 🎮

New to xMatters? No worries! Catch our two xPerts, Stephen Walters and Daniel Topham, as they walk through how easy it is to use xMatters to streamline operations workflows and respond effectively to incidents. Watch here:

Confident that you're a know-it-all about major #incidentmanagement? Think again. We've got a hunch that some interesting facts haven't crossed your mind yet. Take a look:

🏎️ Vroom, vroom… the Out Run release is live in production! What new and exciting features will you see? Get all the details right here:

3. 2. 1. 🚥 xMatters Out Run is here! Get up to speed on all the new features, product enhancements, and more that are crossing the finish line into production in the Out Run release. 🏁 .

Want your service dependencies map to show fewer upstream or downstream services? Simply, hover over a service to access our new granular controls, and you'll be able to hide those services. Details:

Just dipping your toes in xMatters? Then you won't want to miss this! From going through the basics of logging in to setting up your devices and on-call schedules, this helpful guide will turn you into a seasoned xPert in no time! 😎

Orchestration and automation may sound similar at first but are, in fact, different. What are the main differences, and does your organization need one or the other—or perhaps both? Find out more from our own Stephen Herd:

With xMatters, it's all smooth sailing for #DevOps and #IT teams. From suppressing redundant notifications to routing issues to the correct team members with relevant context—we've got your back. Hear more from our customers on @G2dotcom:

Curious about xMatters' product features, use cases, and customer stories? Catch our on-demand webinars from the comfort of your couch (or wherever you are in the world). 🛋️ .