We can confirm the Tucows engineering team have now restored all mail services. We sincerely apologise for the inconvenience this has caused our customers. If you have any questions, please contact our support team who are here 24/7 and happy to help.

The Tucows engineering team continues to restore the affected mail services as a matter of urgency. We sincerely apologise for the inconvenience this continues to cause our customers. We remain in close dialogue with Tucows and continue to press them for an urgent resolution.

The Tucows engineering team have so far restored 43% of the affected mail services. We sincerely apologise for the inconvenience this continues to cause our customers. We remain in close dialogue with Tucows and continue to press them for urgent resolution.

The Tucows engineering team have so far restored 35% of the affected mail services. We sincerely apologise for the inconvenience this continues to cause our customers. We remain in close dialogue with Tucows and continue to press them for urgent resolution.

We have been notified by Tucows of an issue affecting email functionality that impacts a small percentage of our customers. Tucows engineers have started to restore services and we will keep you updated on progress. We sincerely apologise for the inconvenience this is causing.

We can confirm the Tucows engineering team have now restored all mail services. We sincerely apologise for the inconvenience this has caused our customers. If you have any questions, please contact our support team who are here 24/7 and happy to help.

The Tucows engineering team have finished recovery of the platform and will now start to restore mail services. They have estimated that all mail services should be back online tomorrow morning.

The Tucows engineering team have been performing multiple recovery and repair steps. They are in the final phase of this process. Upon completion, they will begin the final steps to bring the mail services back online.

Due to ongoing mail issues, we are currently experiencing a high number of support requests. If your request is about the email issue please refer to our status page for updates regarding this We sincerely apologise for the impact this may have.

@Tspaceinbetween I am glad to hear you were able to get your emails. I am sorry to hear your reseller, apparently, did not contact you.

@Tspaceinbetween Were you able to get it sorted or are you still having email trouble?.

@Tspaceinbetween @WestHost So, the name I gave you in chat yesterday was useless then? I will contact them and request they contact you.

@Tspaceinbetween @WestHost As I mentioned yesterday, your acct is under a reseller. They suspended your acct, not us.

@Tspaceinbetween @WestHost I apologize for the inconvenience. This is a standard time frame for domain transfers, not WestHost specific.

@Tspaceinbetween @WestHost If you verified the email sent to you already, it is an automated process that can take up to 14 days.

@Tspaceinbetween @WestHost Please come into our live chat. I will watch for you to come in and will see what I can do to help you.

@Tspaceinbetween @WestHost It looks like one of our resellers handles your acct. Have you talked to them? Likely a developer, or a old one.

@Tspaceinbetween @WestHost I'm sorry for the confusion. I was asking about a ticket for the email issue, not the transfer.

@Tspaceinbetween @WestHost That's the ticket# you already gave. Do you have one with our support team? Have you worked with support on this?.

@Tspaceinbetween @WestHost We're sorry to hear you're unable to access your mail. Do you have a support ticket on this? Can we help with it?.