.@chiefmartec I overlayed your landscape, suggesting buyers should think about feeding data to a #martech #AI brain & enabling engagement

Check out my latest blog on the history of Martech stacks https://t.co/QjSWF9sFMR #martech #cdp #Marketing

📷 Vince Jeffs ·@ATT I'm a 30+ year loyal customer. I just spent over 3 hours trying to DM ATT, as my uverse bill went up a large amount in Feb. The experience has not been great. Who can help?

My Chat with GPT on AI Consciousness and Purpose #GPT3 #ConversationalAI https://t.co/90Cs1uwh4v

.@ATT I'm a 30+ year loyal customer. I just spent over 30 min on the phone with the loyalty dept because my tv/internet bill went up by 35%. Essentially they said there is nothing they can do. That is pretty sad. I'll be evaluating other options now unless someone can help.

Don’t fall into the “we need a CDP first” trap https://t.co/Vh1I8ZHh6O #CDP #CustomerExperience #DataAnalytics

CDPs Then & Now – The Customer ID (Identification & Data) Problem https://t.co/eKiaW48kRo via @CustomerThink #CDP #customerexperience

Be sure to mention your discount code, VINCEJEFFS, which is still good for 20% off of registration!

.@ATT I've tried to get someone to respond to my DMs for over a day now and nothing. When will someone respond?

Check out my latest article on @customerthink - Dynamic Personalization – 4 critical capabilities for real-time CX - https://t.co/x7QxfQ0Xkt #Marketing #MarketingStrategy #CX

...and again still no one???

.@BlueMicrophones I cannot get a response from your support! I placed an order on July 21, with no information on status. I opened a ticket with your support on July 31 (Ticket Number : 3769602) and have followed up on the ticket 3x since with not one response?

Check out my latest @CustomerThink article: Customer Analytics, Privacy, & Consent: 5 tips to turn bafflegab to genuine CX - https://t.co/rQakaiJxdg #CX #CustomerExperience

At Pega, we now have a really cool (and powerful) integration with https://t.co/080VIJVS0Y. You might have missed this webinar, but that's okey-dokey. You can catch the replay at https://t.co/hrI79uSGh6

It's not too late (in fact you are JUST IN TIME) to attend our virtual PegaWorld iNspire event starting at 9a east today! You can register at https://t.co/qEJ4SE9Rfx. It's easy and free. See you there. I guarantee you will be inspired :-)

My latest article on @customerthink is about How Next-Best-Action - before, during, & after a crisis - provides the vowels (AEIOU) for CX - Agility, Empathy, Intelligence, Outcomes, Usefulness https://t.co/s8S71JpCfD

I thoroughly enjoyed chatting with @mdial -host of the weekly podcast Minter Dialog - on the role of AI in a pandemic. His questions and insights were inspiring in areas such as empathy, organizational culture, and humans being responsible for the technology they create & employ.

I'm delighted to announce ML Pulse, our new study exploring the ML/AI development and deployment ecosystem. Data scientists and ML & AI practitioners - Please take the survey here: https://t.co/5qIopZEaop

This is what a ZOOM meeting will look like later this fall, with "shelter-in-place" orders still in effect worldwide. Notice my feed in the lower right with video off.

We need DATA & SCIENCE to help us make good decisions - not untested and unaccountable gut feel https://t.co/Mp568noOqo

.@ATTHelp Right now I've found it impossible to reach anyone. I tried calling and the system says wait times are too long and it hangs up. I tried tweeting, and it says DM us, and then no one answers the DM; I tried chatting, and it says call the 800 number, which hangs up.