As DSOs take on a bigger role in a more flexible energy system, the risk of overlaps grows. Our article, in association with @ssencommunity, Nigel Bessant looks at how to keep operations fair, open, and trusted. 🔗 https://t.co/hJwcS5g3DA #Utilities #EnergyTransition #DSO

DNOs are being asked to go beyond keeping the lights on. With Ofgem signalling a stronger coordination role, what should networks do next? Read our new report with @ssencommunity to find out: https://t.co/O0xqtaTU10 #EnergyTransition #SmartGrid #Decarbonisation #Utilities

Our new report, in association with IFS Copperleaf, looks at the pressures on electricity networks and how integrated planning can unlock progress. Includes a case study from PG&E showing how a major US utility is tackling these challenges. Read here:

Utility Week’s brand new Clean Power Conference will feature insights on how to deliver a just transition for communities and ensure the environment is left better off. Don’t wait until after Xmas, book now! https://t.co/rsqfGzAN9A #UWCleanPower26

How can DSOs target investment where it matters most? Our new report with @ElectricityNW uncovers the value of a place based strategy, the role of a Strategic Infrastructure Board, and shared learnings from across the SP group. Full insights 👉

Join your peers from @CCWvoice, @UtilitaEnergy, @UKPowerNetworks, @Ofwat, @ofgem and more at the 2026 Customer-First Forum taking place 5th February in London https://t.co/cj6Alxf9mE #CustomerFirstForum #customerfirst #utilities #conference #customerservice #customerexperience

The new SWMC Protocol is reshaping how excavation waste is classified in England. @SkewbLtd's Mark Belmega and Lucy Mason share how proactive digital solutions are helping utilities reduce risk and meet rising regulatory demands. Full story here 👉

Utility industry called on to create sector ‘problem book’ The step-change in innovation promised by Ideaonomy has the potential to save consumers up to £40 million over the course of the RIIO-3 price control period. Read our article for more info 👉

How can DSOs avoid conflicts of interest as their responsibilities expand? In our article, in association with @ssencommunity, Nigel Bessant of SSEN shares where pinch points may arise and how the sector can stay transparent and accountable. https://t.co/hJwcS5g3DA

A new AI platform, Ideaonomy, is throwing open the door to all utility employees to help tackle the innovation challenges facing the sector! Read our article for more information ➡️

Who owns efficiency in the energy transition? Our latest report with @ssencommunity explores the role of DNOs in driving smarter, fairer and faster decarbonisation. Discover the insights today: https://t.co/O0xqtaTU10 #EnergyEfficiency #NetZero #DNOs #UKPower

What does the Cunliffe Review mean for customers? Find out with Thea Hutchinson, Director at @Ofwat, at the Utility Week Customer-First Forum in February https://t.co/cj6Alxf9mE #CustomerFirstForum #customerfirst #customerservice #customerengagement #customerexperience #utilities

Utility networks face major infrastructure demands in the years ahead. But are plans aligned for the scale of change coming? Our new Explains report with IFS Copperleaf explores the risks of poor planning and how to futureproof the grid 🔗 https://t.co/o43LFxzcbk

DSO for good. Driving benefits for place. Our latest report with @ElectricityNW explores how a place based approach is reshaping grid investment and supporting communities across the North West. Discover the projects making it happen on the ground. 🔗 https://t.co/aCenNSr7bs

Join us TODAY at 11.30 to hear from host of the 2025 Women in Utilities Awards, Baroness Tanni Grey-Thompson, and this year's Allyship Award winner Liam O'Sullivan from SP Energy Networks. Register here ➡️ https://t.co/p6E9dJt4m9 WUN - Womens Utilities Network

Excavation waste is under the microscope. New rules mean utilities must carry out risk assessments and lab testing for streetworks. In association with @SkewbLtd, we explore how digital tools are helping utilities stay compliant and ahead of change ➡️ https://t.co/Wqp7a24QHf

You only have until midnight tonight (Friday 5 December) to save £100 on your ticket for Customer-First Forum 2026. 👉 Secure your ticket here: https://t.co/cj6Alxf9mE #CustomerFirstForum #customerfirst #utilities #conference #customerengagement #customerexperience #customer

You only have until midnight on Friday 5 December to save £100 on your ticket for Customer-First Forum 2026. 📍 1 America Square, London | 5 February 🎟️ Book before midnight on Friday 5 December 2025 to save £100 👉 Secure your ticket: https://t.co/cj6Alxf9mE #CustomerFirstForum

🚨New date alert! 🚨 Due to popular demand, the Digital Water Symposium is moving down to London at IET Savoy Place on 26 February. If you wanted to attend but couldn’t make it, don’t worry – you can still apply for a place here: https://t.co/WCsBbhUkD8

Is the definition of great customer service changing? Find out with CCW’s Mike Keil, SSE Airtricity’s David Ritchie and Utilita Energy’s Louise Walsh at the Utility Week #CustomerFirstForum, taking place 5th February in London https://t.co/cj6Alxf9mE #customerfirst #utilities