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Pylon

@usepylon

Followers
1K
Following
140
Media
101
Statuses
512

The first customer support platform built for B2B. Consolidate support, success, AI-add ons, Slack/Teams integrations, Knowledge Base, Chat Widget—all-in-one.

San Francisco
Joined February 2023
Don't wanna be here? Send us removal request.
@usepylon
Pylon
15 hours
RT @rengrenghello: NEW: Upload files directly to accounts . Click into any account and find the "Files" tab where you can store. → Contra….
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@usepylon
Pylon
19 hours
RT @advith_c: NEW: Pre-built formula templates. Instead of building formulas from scratch, we now provide templates like. → Number of mee….
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@grok
Grok
1 day
Join millions who have switched to Grok.
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@usepylon
Pylon
5 days
RT @_Shark_byte: Startups 🤝 Art. Congrats to @usepylon on the raise 🥳
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@usepylon
Pylon
7 days
RT @advith_c: 2022 → Got into YC and built a Slack app.2023 → Raised Seed round from General Catalyst.2024 → Raised Series A from a16z.2025….
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@usepylon
Pylon
10 days
RT @marty_kausas: "First you build the product"."Then you build the team" ← We're here."Finally you build the company" ← Also starting to f….
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@usepylon
Pylon
15 days
RT @advith_c: AI Fields review all your customer touchpoints and give you insights you can actually act on. This means you can track custo….
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@usepylon
Pylon
21 days
RT @advith_c: UPDATE: Linear integration. You can now create Linear tickets without ever leaving Pylon. Click "+ Add Issue" from your iss….
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@usepylon
Pylon
23 days
RT @advith_c: You can now paste comma separated emails and it'll auto-formate into chips. Say you have a list like "john@acme.com, sarah@a….
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@usepylon
Pylon
23 days
RT @rengrenghello: Reach out to customers before they reach out to you. With Proactive Issues, you can start conversations directly from P….
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@usepylon
Pylon
24 days
RT @advith_c: CSV exports of issues now include all custom issue fields. If you've added custom fields like. → Product area.→ Bug severi….
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@usepylon
Pylon
24 days
RT @rengrenghello: We're hiring Forward Deployed Engineers at Pylon. Until now, I've led customer migrations. It was possible to move fas….
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@usepylon
Pylon
27 days
RT @rengrenghello: We want to integrate with everything your team uses. Slack.Microsoft Teams.Discord.Salesforce.HubSpot.Attio.Pipedr….
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@usepylon
Pylon
27 days
RT @marty_kausas: To our customers and community, thank you for another record breaking month at Pylon. The team is working insanely hard t….
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@usepylon
Pylon
29 days
RT @advith_c: NEW: Language variables in runbooks. AI Agents can now access languages as a variable in runbooks using 𝗰𝗼𝗻𝘁𝗮𝗰𝘁.𝗽𝗿𝗼𝗽𝗲𝗿𝘁𝘆.𝗰𝗼𝗻𝘁….
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@usepylon
Pylon
29 days
RT @rengrenghello: Ever tried announcing a product update to hundreds of customer Slack channels?. Copy-pasting the same message 100+ times….
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@usepylon
Pylon
29 days
RSVP to the event here:
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lu.ma
About The Event The GTM landscape is evolving rapidly, and choosing your next role has never been more critical - or complex. Join us for an evening with some…
@marty_kausas
Marty Kausas
29 days
How do you pick the right GTM role?. Most people get this wrong. They optimize for brand name, salary, or whatever sounds impressive on LinkedIn. The best GTM operators I know think differently. That's why we're co-hosting an event with VibeScaling on August 20th with some of
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@usepylon
Pylon
30 days
RT @advith_c: Notebooks now display better formatting with improved text styling and spacing. Say you're reviewing AI generated summaries….
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@usepylon
Pylon
1 month
RT @advith_c: NEW: Email hash verifier for chat. You can check if your Chat identity verification is set up correctly by verifying email ha….
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@usepylon
Pylon
1 month
RT @advith_c: You can now see exactly where you are in Pylon with breadcrumbs. This makes it way easier to navigate back to where you came….
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@usepylon
Pylon
1 month
RT @rengrenghello: You can now add aggregations for each of your columns in Accounts view. This is super useful for tracking and reportin….
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