Trident Group
@tridentgrp
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Trident Group provides homes and services to vulnerable people and communities across the Midlands. 💚💜🧡 Follow on BlueSky https://t.co/yjZ3Ls5H36
West Midlands
Joined October 2009
We have once again partnered with TLF Research to survey our residents to see what your experience is with us. So if you get a call, please give us feedback - and help us improve! Read more about the surveys and what actions we've taken to improve here: https://t.co/pr62kB8usr
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Take control of your tenancy with the MyTrident Resident Portal! 🏡 Easily book repairs, make payments, and view statements—all from the palm of your hand 🙌 Register now and take the stress out of managing your home! https://t.co/PB61VZCDwm
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Our latest TridentTalk magazine should have landed on your doorsteps! 📮 It gives you can update on what we achieved last year and the services we offer. Read our latest magazine and more of our communications at https://t.co/gwKusAR8xu
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🔥 Remember, remember ... fire safety saves lives! 🎆 Bonfires and fireworks can be dangerous - keep yourself and neighbours safe. Celebrate this Bonfire Night at an approved, public event. #stayfiresafe
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Getting in the festive spirit? 🌲 Join the Deelands Team this Saturday 8th November for the Christmas Craft Fair 🎅 ⏰ 2PM - 5PM 📍 Deelands Hall, B45 9RR
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Following #DampAndMouldAwarenessWeek, we’re proud to share Jackie’s story! 👏 Our team acted fast to resolve her damp & mould issue—service she called “exceptional”. 🏠 Read more 👉 https://t.co/AoGDsL086v 📹
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🎃 Don't let your Halloween get too scary! 🎃 Carving pumpkins is a fun activity- but lit candles can be dangerous. Remember to keep your pumpkins out of reach of children and blow candles out at night or use electric ones. #stayfiresafe
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Worried you may be experiencing damp and mould in your home? 👀 6.5 million households in the UK are affected by damp and mould which can lead to health risks. 😷 Check your home today and contact us if you need support! 🏡 ✉️ Customerservices@tridentgroup.org.uk
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Home insurance doesn't have to be spoo-ky! Purchase a MyHome contents insurance policy between 17 October and 30 November 2025 for the chance to win 1 of 5 £20 Amazon vouchers. Full term and conditions apply. Visit https://t.co/xQETVpIyFj for more info and your chance to win!
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We are aware that there maybe issues with our phone lines and are working to fix them. If you have an emergency, please email us on CustomerServices@tridentgroup.org.uk Alternatively why not use our online portal? https://t.co/KdAlT25bZF
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Trust the Process... 💪 This #DampAndMouldAwarenessWeek, we’ve updated how we deal with it! 🔹 Report it via call or email 🔹 Quick checks – 24 hour Emergency Response, big risks checked in 10 days 🔹 We act quickly and log everything More info: https://t.co/2cI80PUU4O 💜
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We are proud to celebrate #DampAndMouldAwarenessWeek as we encourage you to check your home and keep everyone safe. 💜 Today the UK introduced #AwaabsLaw which has inspired some changes in our policies. For info: ✉️ CustomerServices@TridentGroup.org.uk
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Stay Gas Safe! We send letters to you each year to book a gas safety check. Help us to keep you safe and make sure to book your appointment straight away. Learn more at: https://t.co/o6rjuVCV84
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Complaints Awareness Week is coming! 🫡 Our Customer Engagement Team will be out and about next week to answer your questions and guide you through the complaints process. 📍 Ferndale Crescent – 30th October 📍 Burberry Court – 31st October #ComplaintsAwarenessWeek
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Regulator restores Trident's G1 rating, read more at
housingdigital.co.uk
Housing association Trident has regained G1 rating for governance following an inspection by the Regulator of Social Housing
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Home insurance doesn't have to be spoo-ky! Purchase a MyHome contents insurance policy between 17 October and 30 November 2025 for the chance to win 1 of 5 £20 Amazon vouchers. Full term and conditions apply. Visit https://t.co/lfIZJV3Klw for more info and your chance to win!
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We know we have work to do to improve our consumer rating and the services you receive. Work with us by joining one of our customer panels or by giving us feedback by emailing complaints@tridentgroup.org.uk. Read the more here: https://t.co/uHdvCJN2B4
tridentgroup.org.uk
All housing associations are inspected by the Regulator of Social Housing regularly to ensure that we are providing safe homes; good services; and are well
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The results are in… Following a recent assessment by the Regulator of Social Housing, Trident received updated grades: G1 for governance V2 for viability C2 for the new Consumer Standard We are compliant in all areas and are pleased to get a G1 for being well led and run.
Canterbury City Council has failed to meet the outcomes in the consumer standards and has been given a C3 grading. Cambridge and Trident, alongside Lewes and Eastbourne councils, all received C2 gradings. ▶️ Read the full judgements here: https://t.co/BSjCnMrPCD
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This National Hate Crime Awareness Week we want to let you know how Trident can support you. No one should have to put up with hate crime. Report hate crime to us by calling our ASB Officer on 0121 633 4633.
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Fire Safety saves lives. The video below tells the story of Natasha and Karlo who tragically died from a fire caused by an e-bike battery. 💜 This video (which some viewers might find distressing) tells their story. https://t.co/6Xif8l6GJM
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