I don’t have endless time to wait. I have a business , expenses etc.

@TrustWallet @EowynChen Another day without my own money back Where is the trust? I have provided everything. From proof of ID , to wallet ownership to verification codes and eml files. I trusted my funds on your wallet. You said we will get our funds back. But where is it

It’s my own money that I need back

@TrustWallet @EowynChen Is there any date in sight when the reimbursement starts? I have provided every single proof there. ID, wallet, sumsub, verification code, eml files. It’s now almost 2 weeks since the hacks and still nothing. I lost tens of thousands. Please help

@EowynChen Any updates on the reimbursement? All proof of wallet ownership provided. Been almost 2 very long weeks. Please when does this process starts? It’s been silent from your account for 4 days too now And all the replies I got so far are generic texts , soulless. I lost a lot

I’m devastated

@TrustWallet @binance @EowynChen I lost multiple tens of thousands. From the start I provided everything you asked for. What’s there more to verify? It feels unfair if I have to wait even longer, binance is not available in my country. And I have shown every proof there is.

@TrustWallet @binance @EowynChen now got an email, that my wallet interacted with binance. However I’m from the Netherlands and Binance is not even operating in the Netherlands… I have shown everything already. ID, wallet ownership, verification code and EML files. When do we get the reimbursement?

@TrustWallet @EowynChen I have provided everything. Proof of ID, wallet ownership , Sumsub, verification code via the 2.71.0 wallet update and the eml documents. What’s the next step to get the reimbursement? It’s been over a week now. Any date when the reimbursement begins?

@EowynChen @TrustWallet Why did you ask us for so much identity and personal data? We shared our most sensitive information with you, yet no solution has been provided. There is still no outcome, and we have been seriously harmed by this process. Now you say you are introducing a new feature — how is

@EowynChen @TrustWallet Hi @EowynChen when is happening the refund? I already sent all the information required, printscreens and my ID and passport photo.... is it safe to send my ticket ID over here?

So hopefully that’s enough. Otherwise I will go after holidays to police if it’s really needed Because it’s a lot of money for me. Couple ten thousands. But I hope we can get it solved without police reporting my wallets. Rest of all proof and ID I have

It’s holiday season and I’m currently abroad . And I wouldn’t prefer also having to go to the police and explaining everything about my wallets and what happened. They probably wouldn’t understand it either. Trustwallet said we would get our funds back, and I provided all proof