#Hotels can have strong tech controls and still get breached through the front desk. This Hospitality Net piece highlights how social engineering is becoming a frontline risk in #hospitality because...

SiteMinder's James Bishop and Scenic Hotel Group's Chris Clayton share their thoughts on AI's growing role in the hotel sector.

Independent #hotels do not need more dashboards. They need leverage. A recent LODGING Magazine article highlights where #AI is actually delivering value for independents today: when it is embedded...

In this Hospitality Net viewpoint, Are Morch argues that most “digital transformation” in hotels optimized internal processes (#PMS upgrades, dashboards, faster check-in) but did not meaningfully...

#AI in travel is getting flashy fast: mobile check-in from the taxi, robot porters, digital keys, in-room voice assistants. It’s impressive the first time. But the real question is whether it makes...

F&B sustainability is quickly becoming a #data problem, not just a policy problem. A new piece from LODGING Magazine highlights how #hotel management companies are using #technology to make kitchen...

#Dubai just set a bold new bar for arrivals: citywide contactless #hotel check-in powered by #mobile + #biometrics. Guests register once, then on future stays can bypass the front desk entirely with...

A new piece in EuropeanBusinessMagazine frames #loyalty as the #hotel industry’s “old weapon” for a new fight: pulling demand away from OTAs while a wave of #AI agents makes comparison and booking...

#Travel is transforming fast as emerging tech reshapes every stage of the journey. In China, travellers already use mobile check-in, digital keys, #AI assistants and robots for a seamless stay, no...

A new Hospitality Net article argues that hotels are now competing on two fronts: the usual #OTA marketing machines, and #AI-powered “decision flows” (think ChatGPT, Gemini, voice assistants) that...

Technology is quietly #redefining #hospitality design. From #digital tools that enhance how spaces are conceived, to smart innovations that shape guest experiences, #tech is no longer an add-on but a...

2025 was a year of strong travel demand, but tighter wallets, labor pressure, and rapidly changing guest behavior pushed hotels to move faster on #tech and #data according to Joe Hanly on Hospitality...

A new 3-letter acronym is making the rounds in hotel tech: #MCP (Model Context Protocol), and it might be more than hype. Think of MCP as a “switchboard” for #AI. AI agents connect once to an MCP...

Langham Hospitality Group is putting #AI at the heart of its guest experience transformation with a new suite of intelligent tools rolling out across its global portfolio of 31 properties. The AI...

Paraty Tech is going all-in on an #AI-native future for #hotels. Their new next-generation intelligence platform, previewed ahead of its full launch at #FITUR 2026, is built as a single ecosystem...

Travel in 2026 is about to feel a lot more sci-fi than sightseeing. According to Amadeus and Globetrender’s 2026 Travel Trends report, #AI, #VR and pop culture are blending into a new kind of trip...

By combining Blue Ocean Strategy with #AI, #hotels can step out of red-ocean price wars and create their own market space where they don’t compete on rate or room type, but on a radically different...

#AI is all over hospitality right now, but the latest Shiji Group Guest Experience Benchmark is a good reminder of what still really moves the needle: people. Staff mentions are one of the strongest...

AI is not about to replace the #PMS, it is about to depend on it. As Martin Soler argues in his latest piece on Hospitality Net, most “#AI in hotels” will show up as a thousand small, invisible...

#AI is still badly underused in restaurant ops, not because the #tech isn’t ready, but because we ask it the same questions our reports already answer. In this thought leadership article, Mark...