Jerry Halm
@thejerryhalm
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The Customer-centric Entrepreneur |Content |Course |Coaching |Consulting |Conference |Community
Accra, Ghana
Joined January 2022
Service and Experience with J. N. Halm: This doesn't make sense: When meaningless tasks ... - https://t.co/4Sj6ryHldP
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By J. N. Halm It is important to note that the employees of any organisation are more than just bodies filling roles in the firm. Employees bring much more. The only problem is that many businesses...
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The journey up: Understanding customer expansion as a dynamic process - https://t.co/4NTnLJbFJL
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By J. N. Halm Business is a matter of hunting and farming. This, I insist. Management legend Peter Drucker backs me. He says, “The purpose of a business is to create and keep a customer.” The...
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Every revolution starts with one person making one choice. You don't need permission to be customer-centric. You don't need resources. You need commitment. Start today. 💪🔥 #TruthThursday #Revolution #TheCustomercentricCentre
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Check out my latest article: The Personal Revolution That Changes Everything https://t.co/Ywt38oYLkw via @LinkedIn
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For 88 days, we've explored customer-centric entrepreneurship together. We've covered frameworks, strategies, case studies, and principles.
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Service and Experience with J. N. Halm: Mind over heart: The empathy equation in online ... - https://t.co/RwqN4ocV64
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“Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” Those are the words of Alfred Adler, the renowned Austrian psychotherapist. In...
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Check out my latest article: Global Trends: Why Customer-Centric Approach Will Dominate the Next Decade https://t.co/lZ7OuLMLuS via @LinkedIn
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The global business landscape is undergoing a fundamental transformation. After decades of product-first thinking, the world's most successful companies are pivoting to customer-centricity—and...
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5/ The opportunity: Combine global customer-centric principles with African authenticity. That's an advantage no one can copy. Think global. Act local. Lead everywhere. #Entrepreneur #CustomerServiceRep #ThinkCustomerFirst #TheCustomercentricCentre
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4/ Global trend: Authentic brand storytelling. African tradition: Every business has a story, every customer is family. Authenticity isn't a strategy—it's who we are.
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3/ Global trend: Community-driven marketing. African tradition: "It takes a village." We built businesses as community service, not just profit centers.
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2/ Global trend: Customer lifetime value > one-time sales. African tradition: Serve customers across generations. We've been playing the long game all along.
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1/ The world's biggest companies are spending millions to learn customer-centricity. Meanwhile, African market traders have been practicing it for generations. Here's why Africa is positioned to lead...
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3/ Global trend: Community-driven marketing. African tradition: "It takes a village." We built businesses as community service, not just profit centers.
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