Thalys
@thalys_en
Followers
8K
Following
958
Media
649
Statuses
18K
Thalys and Eurostar are now one! Contact us through @eurostar for all your travel queries.
Joined July 2013
We invite all concerned travellers to cancel or exchange their journeys by contacting us. We are facing many requests at the moment, we will reply as soon as possible. 2/2.
38
0
4
⚠️#trafficinfo⚠️.Dear customers, .Due to a problem with the infrastructure in Amsterdam, our trains are currently limited in Rotterdam-Central. You can consult the real-time information on our page: 1/2.
28
0
3
For an optimal travel experience, we recommend wearing a mask on board of our trains. For your convenience, our trains are also cleaned regularly. Enjoy your trip!
16
4
13
We kindly ask our customers from Belgium to schedule more time to get to the station to make sure they arrive on time for the departure.
2
1
3
⚠️ #ThalysTrafficInfo ⚠️ ERRATUM. A strike in Belgium is likely to disrupt public transport on Monday 20 June. Thalys trains will not be affected and will run according to schedule. All updated information can be found on our page:
13
1
6
Thalys invites customers affected by these events to forego their journey and request a refund from their original point of sales. Customers have one year to enter their claim. We sincerely apologize for these inconveniences, and thanks them for their understanding. 4/4.
9
1
2
As trains between Paris, Brussels and Germany are fully booked for 19/06, it is not possible to reschedule travel on these trains for safety reasons. 3/4.
2
1
1
All Thalys teams were mobilized to rebuild the schedule and to receive, inform and assist all passengers as good as possible. The situation is gradually recovering, but significant disruption is still to be expected on Sunday 19/06. 2/4.
2
1
1
⚠️ #ThalysTrafficInfo ⚠️. On 18/06, incidents took place across the railway infrastructure due to exceptional weather conditions, causing significant disruption. The overhead line breakages on the Belgian, German and French networks caused delays and cancellations. 1/4.
4
2
2
🌡️ Temperatures are rising in all our destinations this weekend. When travelling with #Thalys, please remember to:. ✅ Drink enough water,.✅ Check or the Thalys app for real-time information
3
1
3
Since April 1st, #Thalys is adding more connections to reach its pre-crisis offer🚄. Now the daily offer is: .🇫🇷🇧🇪 17 trips between Paris and Brussels .🇫🇷🇳🇱 11 trips between Paris and Amsterdam .🇫🇷🇩🇪 4 trips between Paris and Germany.🇧🇪🇳🇱 14 trips between Brussels and Amsterdam
14
5
9
The dramatic events hitting Ukraine affect us all. #Thalys stands in solidarity with Ukrainian refugees. Like our European counterparts, we allow them to travel on board our trains for free. #StandWithUkraine
1
1
24
📢 Today, 19/02, no Thalys connections are planned from or to the Netherlands. We advise you to postpone your trip. You can contact us for a free exchange or refund. We are currently receiving many messages and calls, we thank you in advance for your patience.
2
1
0
📢 Dear passengers,.Due to a storm that will cause strong winds on 18.02.2022, disruptions are expected on the BE 🇧🇪, DE 🇩🇪 and NL 🇳🇱 networks. We advise you to keep an eye on our traffic info page and to postpone your journey if possible. Your Thalys team.
5
1
6
📢 Dear passengers,.Tickets for the period from 13/03/2022 to 31/03/2022 will be available tomorrow (21/01/2022) at 9 A.M., which is earlier than expected. We remain available for any questions. The Thalys team.
1
0
2
Hallo Katrien,.Hartelijk dank voor het leuke bericht. Chris zal het op prijs zal stellen. Namens het hele social media team wens ik jullie een gelukkig nieuwjaar en hopen we jullie snel weer aan boord te mogen verwelkomen. Groetjes,.Fatbardhë.
0
0
0
For real-time information, we invite passengers to consult our website, or the #Thalys mobile application. Thalys apologises for the inconvenience caused.
eurostar.com
1
0
0