Textel
@textelnow
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58
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A feature-rich texting platform designed to help contact centers connect with their customers through text.
St Louis, MO
Joined May 2014
Our family keeps getting bigger…Capacity, our parent company, has acquired Denim Social and LumenVox 🔥. ⚡ Capacity now offers a robust, omnichannel support automation solution across web, voice, SMS, email, and social media. Learn more here ⬇️ .
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If you're sending business texts, chances are you're using #10DLC numbers. 📳 That means no more spammy texts — for you or your customers. Understanding 10DLC helps you optimize your SMS strategy. Make sure you're staying compliant with this handy guide ➡️
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Congrats to the Textel customers who have been recognized in the @Salon Today 200! 🎉 We couldn't be prouder that some of our customers made the list for business excellence. See all the winners here ➡️ #SalonToday200
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Looking to reduce call volume? AI-powered text support gives customers instant level-0 assistance, while empowering agents to exceed their KPIs. 🎉 Follow these 7 best practices to supercharge your contact center! ➡️
capacity.com
News and insights on how contact centers can take advantage of AI for support automation to help their teams do their best work.
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RT @denimsocial: We're proud to be a @GoCapacity company 🥳. See what our parent company Capacity is all about! Schedule a demo today to lea….
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RT @GoCapacity: Introducing. the Capacity Family! ❤️. Meet @denimsocial, @textelnow, and @LumenVox . Together, we're paving the way to….
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We have huge news! Textel is now a part of @Capacity! 🎉 We're bringing together texting and AI to give you the next generation of helpdesk and customer service! Check out the release here 👉
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Ready to learn why 10DLC registration is now a requirement for business texting in the US and how it'll protect you and your customers? Join us next Wednesday for a half-hour session digging in on all things 10DLC! . Register here:
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Have you joined our text list yet? Text JOIN to 833-382-2374 now for instant access! 😍We'll send you 3-4 messages a month with tips, best practices and promos! Oh, and every month you're part of the list you'll automatically be entered to win a sweet giveaway!
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Are you confused about 10DLC registration?? (Spoiler: you're not alone!) . We're hosting a webinar on 1/25 to break it down. We'll show you how to avoid seeing filtered messaging while keeping your business and customers safe. Register now!
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We're hosting a web session to break down 10DLC registration. We'll look at what it is, why it's happening now, & what you need to do to keep texting from your business number. And we'll look at why some messages might be blocked. Register Now:
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Happy (almost) New Year! 🥂.As we head into 2023, it’s hard not to look back on what an incredible year it’s been! But get ready folks, next year is about to be a doozy! 🎉
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Happy Thanksgiving! We're so thankful for our friends, families, customers, and partners. We hope you're spending today stuffed fuller than the turkey with love and gratitude. (PS - we're still here supporting our customers - 8 a.m. to 5 p.m. CT today and tomorrow!).
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Text JOIN to 833-382-2374 now for a chance to win MONTHLY prizes! We'll send you 3-4 messages a month with tips, best practices and promos! And, you'll automatically be entered to win our monthly giveaways!
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Join our texting list to get tips and tricks on business texting and strategy sent right to your phone each month. You'll get 3-4 messages from us over the month and you'll automatically be entered to win our monthly giveaways! Text JOIN to 833-382-2374 to enter!
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Today's the day!! Register now to join our session this afternoon on everything you need to know to build out your holiday texting strategy! Register here:
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Have you registered for our 30-minute session on prepping your holiday texting strategy? In the session, you'll learn where to start planning, how to get opt-ins and tons of best practices. Register now:
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Join our texting list and be entered to win a Brumate Duo. Plus, you'll get 3-4 messages a month with tips, tricks and best practices (+promos and giveaways, too)! Text JOIN to 833-382-2374 to enter!
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