Drowning in IT Tickets? We’ve got just the thing for you. Meet SysAid Copilot⬇️ https://t.co/SoMSaQQuYh

📣We're now on Instagram! 📷Follow us at @lifeatsysaid for a behind-the-scenes look at our team, culture, and life at SysAid.

We did it again! 🎉 SysAid AI Agents & AI Agent Builder has won the 2025 Product of the Year Award from the Generative AI Expo! 🏆 https://t.co/P69V5QUBTL

Summer may be over, but the fun isn’t! ☀️ Check out the highlights from our SysAid party.

Agentic AI is changing the game, 60% of IT leaders now expect AI to autonomously resolve issues. Explore what’s been shaping ITSM this year:

Every CIO is talking about AI, but who actually has a roadmap? 🤔 This guide breaks down the must-have steps to turn AI hype into business results. https://t.co/lNdAU9MdyS

What if your IT support team could have its own personal AI assistant - available 24/7, ready to handle issues before they even reach your inbox? Your team deserves a smarter way to work. Watch now.

IT’s role is changing. A recent survey of 1,200+ professionals reveals the shift from fixing issues to forecasting, preventing, and driving business outcomes, with Agentic AI leading the way. Read the full blog:

Burnout? Not with SysAid. Our AI Agents handle repetitive IT tasks, like password resets and access requests, so you can focus on the work that really matters. https://t.co/Ad8srF23CT

🚀 We’re growing, and fast! Our R&D and Product teams are hiring for 11 incredible roles right now. If you're passionate about AI, we’d love to hear from you. 👉 Apply today or tag someone who should https://t.co/284m9CfEi9

Happy SysAdmin Day to the heroes behind the helpdesk. This year, we wrote you a song. 🎶 Give it a listen and enjoy your moment: Thanks for everything you do, from all of us at SysAid — humans and AI agents alike 🎶🎉 #SysAdminDay #SysAid #ITSM

Meet Generate Wrap-up to SR — your AI-powered case summary assistant. It scans the full ticket history and auto-generates clean, accurate worklogs for seamless handoffs and documentation. No more digging. Just smart summaries.

👋 Back in the AI Agent Corner! Meet the Intelligent Swarming Agent — it finds the best experts for the job, fast. 🧠 Matches requests with skill profiles 💬 Spins up a Slack channel for real-time swarming Smarter teams. Faster fixes.

📢 SysAid partners with LOGON Software Asia to bring AI-driven ITSM solutions across Asia. “This partnership strengthens our commitment to delivering innovative IT service management,” says Avi Kedmi, CEO of SysAid. https://t.co/rURUFTzUmh

Meet the Proactive Problem Management Agent — your AI-powered early warning system. It clusters similar incidents, checks for known errors, and auto-creates problem records when needed. Less noise. Fewer repeats. Smarter IT. #AI #ITSM

Introducing the SysAid Developer Site A new home for devs who want to build faster, customize deeper, and automate smarter. 🔹 Use modern APIs 🔹 Integrate with Slack & more 🔹 Customize UI & logic Start building now https://t.co/xGOLyr73On

Sorry @GetArtisanAI, but we believe in keeping humans in the loop

Struggling with change management? This guide breaks down how to make changes smoother, smarter, and fully aligned with ITIL best practices. Learn more in the blog ↘️

Agentic AI is here — and it’s changing the way IT teams work. It takes action on its own, learns from context, and drives smarter, faster service. Learn more in the blog 👉

Day 2, bring it on! SITS is buzzing and the SysAid booth is the place to be. Stop by to see AI agents solving real IT challenges and driving real results. #SITS2025 #SysAid #AIAgents #ITSM

Live at SITS! @akedmi and Chris Long shared how Dornan scaled AI agents with SysAid—starting small, then expanding with control, customization, and compliance at the core. Thanks to all who came to explore responsible AI! Make sure to stop by our booth💥