Drowning in IT Tickets? We’ve got just the thing for you. Meet SysAid Copilot⬇️.

👋 Back in the AI Agent Corner!. Meet the Intelligent Swarming Agent — it finds the best experts for the job, fast. 🧠 Matches requests with skill profiles.💬 Spins up a Slack channel for real-time swarming. Smarter teams. Faster fixes.

📢 SysAid partners with LOGON Software Asia to bring AI-driven ITSM solutions across Asia. “This partnership strengthens our commitment to delivering innovative IT service management,” says Avi Kedmi, CEO of SysAid.

Meet the Proactive Problem Management Agent — your AI-powered early warning system. It clusters similar incidents, checks for known errors, and auto-creates problem records when needed. Less noise. Fewer repeats. Smarter IT. #AI #ITSM

Introducing the SysAid Developer Site.A new home for devs who want to build faster, customize deeper, and automate smarter. 🔹 Use modern APIs.🔹 Integrate with Slack & more.🔹 Customize UI & logic. Start building now.

Sorry @GetArtisanAI, but we believe in keeping humans in the loop

Struggling with change management?.This guide breaks down how to make changes smoother, smarter, and fully aligned with ITIL best practices. Learn more in the blog ↘️

Agentic AI is here — and it’s changing the way IT teams work. It takes action on its own, learns from context, and drives smarter, faster service. Learn more in the blog 👉

Day 2, bring it on!.SITS is buzzing and the SysAid booth is the place to be. Stop by to see AI agents solving real IT challenges and driving real results. #SITS2025 #SysAid #AIAgents #ITSM

Live at SITS!.@akedmi and Chris Long shared how Dornan scaled AI agents with SysAid—starting small, then expanding with control, customization, and compliance at the core. Thanks to all who came to explore responsible AI! . Make sure to stop by our booth💥

🎉 We’re all over SITS this year — and so are our AI agents. Come see them in action at our booth!. Whether you're deep into AI or just browsing, we’d love to show you what our agents can do.

Operations Associate in the Banking Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: #gartnerpeerinsights

IT Associate in the Banking Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: #gartnerpeerinsights

Senior Desktop Support Manager in the Services (non-Government) Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: #gartnerpeerinsights

IT Support in the Construction Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: #gartnerpeerinsights

🌍 Sava Re Group reduced resolution times by 25% and strengthened IT trust across six countries with SysAid. See how improved workflows and empowered teams made a meaningful impact for their users in our new video case study. Read the full case study ↘️

What a way to wrap up 2024! 🌟 SysAid has been honored by Gartner Digital Markets—earning top spots on Capterra, Software Advice, and GetApp for IT Asset Management and Remote Support.

Thanks to the amazing support from our incredible customers, SysAid has earned top honors in the G2 Winter Awards! 🏆. 👉 Want to know what makes us a G2 favorite? Book a demo:. #G2WinterAwards #NextGenITSM

🤖 Transforming IT with GenAI!. From automating tasks to empowering self-service & boosting knowledge management, GenAI is changing the game. Optimize resources, speed up resolutions, and focus on what matters most. Discover how 👉

IT Associate in the Banking Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: #gartnerpeerinsights

🎄 Happy Holidays from the SysAid team!. Here’s to a joyful holiday season and an exciting new year ahead. 🎉✨