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@smartpenguin

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Clark College Canvas Tech Support🐧

Vancouver, WA
Joined August 2009
Don't wanna be here? Send us removal request.
@smartpenguin
Smart Penguin
2 years
Welcome to Winter 2024 quarter! If you're taking online or hybrid course this quarter, login to Canvas navigate to your courses and begin participating. If you're experiencing issues you can always reach us by clicking on Help and then Report a Problem.
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@smartpenguin
Smart Penguin
2 years
Summer Quarter is here! Login to Canvas and find your course(s). If you're having technical difficulties remember to let us know by clicking on "Help" and "Report a Problem" on any of the Canvas pages and our technical team will be able to assist you shortly. Have a Great Summer!.
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@grok
Grok
6 days
What do you want to know?.
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@smartpenguin
Smart Penguin
4 years
Canvas is currently experiencing slow load times because of an outage with AWS - Amazon Web Services. This is happening across many schools not just Clark College. We will update you as soon as the performance in Canvas is fully operational and restored.
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@smartpenguin
Smart Penguin
4 years
The fix has been implemented and the issue is now resolved, we encourage you to restart your browser or clear your browser cache if you’re still experiencing page errors in Canvas, instructions on how to clear browser cache can be found here:
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@smartpenguin
Smart Penguin
4 years
Canvas is experiencing problems and giving users random page error messages. Canvas engineering team is fully aware of this problem and a fix is underway, this affects multiple schools not just Clark College. Thank you for your patience!.
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@smartpenguin
Smart Penguin
4 years
Service for Clark College Canvas is restored and operating normally. Thanks for everyone's patience!.
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@smartpenguin
Smart Penguin
4 years
Canvas is experiencing slow load times and page errors. We are investigating the problem and let you know as soon as the service is fully restored.
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@smartpenguin
Smart Penguin
5 years
The connection between ctcLink and Canvas has been restored. You should now be able to login to Canvas without any problems. We apologize for any inconvenience this might have caused.
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@smartpenguin
Smart Penguin
5 years
ctcLink users are still experiencing issues accessing Canvas, we apologize for any inconvenience, and thank you for your patience as appropriate people are working hard on resolving this issue.
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@smartpenguin
Smart Penguin
5 years
Some ctcLink users are unable to access Canvas. We are working on resolving this issue. We apologize for any inconvenience and let you know as soon as it is resolved.
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@smartpenguin
Smart Penguin
5 years
Canvas login issues are now resolved! We apologize for any inconvenience that it caused.
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@smartpenguin
Smart Penguin
5 years
Some users are unable to login to Canvas with ctcLink username and password. We are currently investigating the issue and let you know as soon as it's fixed!.
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@smartpenguin
Smart Penguin
5 years
Are you a Clark College student in need of a loaner laptop? Request one now! 🐧💻.
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@smartpenguin
Smart Penguin
5 years
The previous issue has been resolved. Canvas load times have returned to normal.
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@smartpenguin
Smart Penguin
5 years
Canvas is experiencing slowness. Engineers are aware of this and are working to resolve the situation.
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@smartpenguin
Smart Penguin
5 years
The issue affecting Canvas logins in 8 WA State colleges since 3 PM 7/21 has been resolved as of approximately 8:30 AM 7/22. Users should now be able to login using their ctcLink credentials.
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@smartpenguin
Smart Penguin
5 years
The login issue has been resolved. You should now be able to log in to Canvas with your CTCLink credentials. Please be sure to clear your browser cache before trying to log in again. You can learn how to clear your browser cache here:
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@smartpenguin
Smart Penguin
5 years
Work continues on the issue preventing Canvas access when using ctcLink credentials. If you are an affected student, a Canvas announcement has been posted to keep your instructors informed of the access issue affecting you since 3 PM. Follow this feed to keep yourself updated!.
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@smartpenguin
Smart Penguin
5 years
We have just been informed that the CTCLink authentication system is down statewide. CTCLink administrators are currently working to resolve the issue and we will update you when we have more information.
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@smartpenguin
Smart Penguin
5 years
Some users are experiencing login issues to Canvas through CTCLink. Please stand by and try clearing your browser cache while we diagnose the issue.
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