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Hi David, please ensure that you are completely logged out of your backpage admin area and select new client when you access the live chat support form. Please let us know if that worked for you.

Hi David, do you have a ticket ID that we can assist with getting escalated for you?

Hello @thearm We are here for you and we're happy to see you have been in contact with our administrators! Rest assured your ticket has not been closed. We truly appreciate your patience as our technicians are actively working on giving you an update.

Hello @thearm We are truly sorry for this delay! Looks like our technicians are actively working on it. No worries, we are here for you and will continue to monitor that investigation!

We got you @thearm ! We've got an administrator on it as we speak, please keep an eye on your email for an update soon!

Hello @visualredesign We definitely want to address any server concerns. Do you have an active ticket ID that you may provide in our DMs so we can take a closer look for you.

Unfortunately due to hurricane Harvey our support staff is currently unavailable. We appreciate your patience during the severe weather.

@eprado762/2 If they cannot resolve the issue, they should issue you a ticket ID.

@iamalsoandy Thank you very much for lettings us know. We will continue to follow your profile. DM us anytime. We will do our best to help.

@iamalsoandy We apologize for the negative experience. Please send us a Direct Message regarding the errors you are seeing.

@ArtinPlano Hi Arthur, Our live support team is available to assist you. You may reach them from this link:

@SoniaMangiapane 2/2 We are following your profile, you are welcome to send us a DM at your convenience.

@SoniaMangiapane We sincerely apologize for the negative experience. We will have this interaction reviewed.

@jhemmann You're very welcome. We are happy to assist. Let us know if you have any further questions.

@jhemmann The ticket related to this is still in progress. We will get this handled. We are sorry this has happened.

@jhemmann You are very welcome, we are happy to assist. We are very sorry for the difficulty.

@jhemmann Hey Josh, we are now currently seeing your sites are loading. We just wanted to follow up and let you know.

@jhemmann We are very sorry that we do not currently have an ETA. We are reviewing this issue actively. We are very sorry.

@jhemmann You are welcome, we are very sorry for the difficulty. We have escalated your ticket so it can be addressed sooner.