
Shoppers, Inc.
@shoppersinc
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With 30+ years’ experience helping companies improve service quality, Shoppers, Inc. can assess your current customer experience AND take it to the next level.
Broken Arrow, OK
Joined May 2011
Question of the Week #ShoppersInc #CustomerService #custserv #CustomerServiceQuestion #QuestionoftheDay #QuestionoftheWeek
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Does Shoppers, Inc. require contact? Shoppers, Inc. does not require a contract. 30 days’ notice is appreciated for any changes to an existing mystery shopper program. We can provide a contract if you prefer. #ShoppersInc #MysteryShoppingProgram #ShopperProgram
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Customer Service Trivia More than 70% of consumers believe that companies should collaborate on their behalf so they don’t have to repeat information to different representatives. (Zendesk) #ShoppersInc #TuesdayTrivia #customerservice #custserv #customerservicematters
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Quote of the Day "Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers." ~Ross Perot #ShoppersInc #customerservice #custserv #customerservicematters #MondayQuote #Quote #QuoteoftheDay
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Wednesday Wisdom "Social media has turned customer service upside down. Today, more than ever before, Customers are informed and empowered, and expect personalization and quicker responses." John R. DiJulius III #ShoppersInc #customerservice #custserv #customerservicematters
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Tuesday Tip Stay positive. A positive attitude is contagious. A warm greeting and a genuine desire to help can turn a negative experience into a positive one. #ShoppersInc #staypositive ##customerservice #custserv #customerservicematters #TuesdayTip #TipTuesday
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Online Data Collection Shoppers, Inc. https://t.co/jjqkDTY5Yw 918-251-0154/800-259-8551 #ShoppersInc #OnlineDataCollection #DataCollection
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Customer Service Motivation "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." ~Sam Walton #ShoppersInc #CustomerService #CustomerServiceMotivation #TuesdayMotivation
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Product Monday REMEMBER ME https://t.co/rIQ97aMSZi
#ShoppersInc #MondayProduct #ProductMonday #RememberMe #customerservice #custserv #customerservicematters"
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Trending Customer Service Blending AI Efficiency with Human Empathy: #ShoppersInc #TrendingCustomerService #CustomerServiceTrends #CSTrends #CustomerServiceTrend
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Employee Recognition * Employee Reward Programs: One of the most powerful ways to increase morale and increase customer service is to recognize employees who accomplished a positive report from a mystery shopper or customer survey. * The Importance of https://t.co/jjqkDTY5Yw
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Tuesday Trivia If the company’s customer service is excellent, 78% of consumers will do business with them again after a mistake. (Salesforce Research) #ShoppersInc #customerservice #custserv #customerservicematters #TuesdayTrivia #TriviaTuesday
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Customer Service Tip Employee 1: Why is a customer sitting behind the customer desk? Employee 2: She said she thought she could do a better job than me, so I said, "Go ahead". ~Shep Hyken #ShoppersInc #CustomerServiceTip #CustomerService #custserv #customerservicematters
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Quote of the day "Unity is strength…when there is teamwork and collaboration, wonderful things can be achieved." –Mattie Stephanek #ShoppersInc #teamwork #collaboration #teamworkmakesthedreamwork #TeamworkMatters #ThursdayQuote #Quote #QuoteoftheDay
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NEW BLOG The importance of motivating your employees and the benefits. #ShoppersInc #CustomerService #EmployeeLoyalty #EmployeeRecognition #EmployeeTraining #MysteryShopping #MysteryShoppingProgram #employeerewardprograms #MovingUP #EmployeeRewards #custserv #Blog
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Customer Service Thought “Our greatest asset is the customer! Treat each customer as if they’re the only one!” – Laurice Leitao #ShoppersInc #ThoughoftheDay #ThursdayThoughts #CustomerServiceThought #ThoughtfulThursday #customerservice #custserv #customerservicematters
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